
Hoffman Lexus
East Hartford, CT
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Exceptional Customer Service I have been doing business with Hoffman Lexus for the past 7 years. Their customer service and product knowledge is exceptional. Working with Bill Jo I have been doing business with Hoffman Lexus for the past 7 years. Their customer service and product knowledge is exceptional. Working with Bill Jones 7 years ago, gave me the confidence that he would be able to meet my purchasing needs again this year. I recommend Hoffman Lexus to anyone purchasing a car, not just a Lexus but any Hoffman product. More
Great Customer Experience at Hoffman Lexus Had my first service at Hoffman Lexus since buying my car from here. It was another great experience and outstanding customer service. I would recomme Had my first service at Hoffman Lexus since buying my car from here. It was another great experience and outstanding customer service. I would recommend this dealership for sales and service to anyone I know. More
Great Service Great service! The staff was very corteous. There was no delay in getting service done. Car was washed and vacuumed after tire rotation and oil change Great service! The staff was very corteous. There was no delay in getting service done. Car was washed and vacuumed after tire rotation and oil change. Would definitely recommend this location for service. More
Good Service tech service-good. waiting-excellent, dissatisfied w-cleaning of veh. visible garbage driver/passenger seats. outside-not washed well. What is the pu tech service-good. waiting-excellent, dissatisfied w-cleaning of veh. visible garbage driver/passenger seats. outside-not washed well. What is the purpose in adding this courtesy service if effort lacks. happens all time More
Exceptional Experience! We could not rave more about the experience we had a Hoffman Lexus yesterday...we wanted to invite everyone over for dinner afterward! From start to f We could not rave more about the experience we had a Hoffman Lexus yesterday...we wanted to invite everyone over for dinner afterward! From start to finish the service we received was above and beyond and they were more than willing to work with us so that we were guaranteed to leave happy and satisfied. And that we did, we adore our new NX 200t! Carlos and Al were professional, courteous, knowledgable and made us feel like family. We will be Hoffman and Lexus customers for life! Thank you! More
Excellent Customer Service I'm a Hoffman Lexus Customer Since 1997, I'm on my 4th. Lexus ,No one Takes Care of you Like Hoffman Lexus! Monica Pelletetier as always took Great ca I'm a Hoffman Lexus Customer Since 1997, I'm on my 4th. Lexus ,No one Takes Care of you Like Hoffman Lexus! Monica Pelletetier as always took Great care of me and my RX ! RANDY D More
Excellent customer service! Always a great job taking care of my vehicle! Would never bring my vehicle anywhere else. Always timely and efficient! Sarah Gagnon is always great to Always a great job taking care of my vehicle! Would never bring my vehicle anywhere else. Always timely and efficient! Sarah Gagnon is always great to work with! More
it was a pleasure You guys did a fantastic job. Service was a amazing. Definitely I would recommend my friends to buy ur lexuses it was a pleasure to bring my 07 lexus You guys did a fantastic job. Service was a amazing. Definitely I would recommend my friends to buy ur lexuses it was a pleasure to bring my 07 lexus is250 there More
Prompt, courteous service Service Advisor, Micki, asked all the right questions. She estimated the time needed for the service almost to the minute. Also met with Derek, th Service Advisor, Micki, asked all the right questions. She estimated the time needed for the service almost to the minute. Also met with Derek, the Tech Advisor, who helped us better understand how to use our RX 350's tech. equipment. Not only was he incredibly knowledgeable but he was also a pleasure to work with. He stayed with us until all of our questions were answered. All in all, Hoffman Lexus provided us with exemplary service. More
First Visit Addressed concerns I had. Had a loaner vehicle, as promised. I wasn't aware that oil did not have to be changed until ten thousand miles. Addressed concerns I had. Had a loaner vehicle, as promised. I wasn't aware that oil did not have to be changed until ten thousand miles. More