Hoffman Lexus

Purchase of 2016 RX 350 Our 2008 RX 350 was in need of a replacement and we would go nowhere but Hoffman Lexus for our new vehicle. This is our 3rd purchase from them and we Our 2008 RX 350 was in need of a replacement and we would go nowhere but Hoffman Lexus for our new vehicle. This is our 3rd purchase from them and we were more than pleased with all aspects of sales and service through the years beginning back in 2005 with an LS 430. Tom Ryan was the perfect salesman. When he couldn't get us into a 2015 RX in an acceptable color, he guided us toward a 2016. Because it was used by a dealer rep, he was able to get the price down within a couple thousand of the 2015 model so we accepted. Al Ramos then took us through the paperwork which was more extensive than we had ever seen before. It did, however, make perfect sense as Al took us logically through each step. The car is great. We look forward to another 8 years like our last RX 350. More

Great Experience We were looking for a newer version of our 2007 Lexus RX. We saw they had a white 2013 Lexus for sale and went to check it out. We met with Bill Jones We were looking for a newer version of our 2007 Lexus RX. We saw they had a white 2013 Lexus for sale and went to check it out. We met with Bill Jones who was not only extremely knowledgeable about this car but more than willing to make sure our goal of keeping the price within our budget. He went over everything with us to be sure were very satisfied with the final pricing of the car. Plus, he was very entertaining and he and my husband bonded over football!!! Once we decided to purchase the car we met with Al Ramos who went thru every detail and option available to us. We were not rushed or pressured at any time with either of these people to either buy the car or add any unnecessary options - we were informed! it was a long process but we left with a car we feel very comfortable having purchased! This was a positive experience and we would recommend Hoffman Lexus to anyone who is looking to purchase a luxury car for the professional as well as very friendly service. More

By Owner. Very good experience. It was my first service experience with you, and it was very good, Whatever I wanted to be done with my vehicle it was nicely done. The Service Adviso It was my first service experience with you, and it was very good, Whatever I wanted to be done with my vehicle it was nicely done. The Service Advisor, Monica Pelletier was very professional,and very polite. Her nature was very good. More

Great experience Everyone was so friendly. I was treated like VIP. The waiting room was cozy and the recliners were the perfect touch. Highly recommend coming to Hoffm Everyone was so friendly. I was treated like VIP. The waiting room was cozy and the recliners were the perfect touch. Highly recommend coming to Hoffman ! More

It was great! The service rep Bob was terrific to work with as was the person who brought me the loaner car. Hoffman Lexus IS the best dealership I've ever worked w The service rep Bob was terrific to work with as was the person who brought me the loaner car. Hoffman Lexus IS the best dealership I've ever worked with. More

Ryan Mendez made me feel at home at Hoffman, like I belonged One of the first dealers I've ever dealt with that I never had to stop and think is this guy trying to get me ? He was there for me throughout the who One of the first dealers I've ever dealt with that I never had to stop and think is this guy trying to get me ? He was there for me throughout the whole process being very helpful and very nice doing whatever he could to help make this dream of mine possible. And since I've left Hoffman I can't remember the last time I was this happy not only with my car but with my payments. My family has bought 3 cars from Hoffman in the last 4 months and now I know why my father recommended Ryan Mendez. I wouldn't be conformable car shopping here with anyone more than Ryan Mendez, so thank you Ryan. You're the man ! More

Service Overall great experience, what stood out was receiving timely and informative updates from Lindsey. She also recommended services that I should cons Overall great experience, what stood out was receiving timely and informative updates from Lindsey. She also recommended services that I should consider in the near future. Well done. More

Treated Like a King Car was thoroughly mint when returned from a safety check. Service staff second to none. Nice to be treated so well. No problems found with vehicle Car was thoroughly mint when returned from a safety check. Service staff second to none. Nice to be treated so well. No problems found with vehicle. More

Dependable and conscientious service . . . I'm willing to drive over a half hour to Hoffman because I'm confident I'm going to get service that lives up to my high standards. My service advisor I'm willing to drive over a half hour to Hoffman because I'm confident I'm going to get service that lives up to my high standards. My service advisor, Bob diNapoli, listens to my concerns, asks informed questions, and his service staff do everything they should to ensure that everything that should be done is done. Recommend them highly. More

great relaxing hassle free dealership On January 28th had my Lexus ls400 serviced.from start to finish it was a great experience. From the cozy recliners in the lounge to the great breakfa On January 28th had my Lexus ls400 serviced.from start to finish it was a great experience. From the cozy recliners in the lounge to the great breakfast sandwich. My service advisor was Lindsey Fenton she was remarkable she kept me inform thru the service time what needed to be done approx how long it will take. It was a nice thing to know I have piece of mind when I get my car servived at Hoffman. Also a thank you to the hard working techs that make my ls400 run smooth.also Craig Tracey service for taking the extra time to making sure that everything went ok More