Hoffman Lexus

Consistent good service Lexus performs. Dealer experience is always a pleasure from service appointments to new car buying here. Recently turned in a lease and leased a newer Lexus performs. Dealer experience is always a pleasure from service appointments to new car buying here. Recently turned in a lease and leased a newer vehicle. Each step of the process was carefully explained and made simple. I have been doing business here for over 10 years now. More

Only have one chance to make first impression, nailed it Walking into Hoffman Lexus with no appointment I was met by friendly hostess who asked, how can I help you. I needed help looking for a Lexus that wou Walking into Hoffman Lexus with no appointment I was met by friendly hostess who asked, how can I help you. I needed help looking for a Lexus that would fit my needs and budget. At that moment Tom Ryan walked by and without hesitation introduced himself and offered to help me. During my time with Tom he truly listened to what i was in the market for and my budget. He showed me several cars that were available and allowed me to compare prices and mileage. Not seeing anything that caught my eye right away, I saw Toms eyes light up. He said, come with me. Walking me through the showroom, we ended up in the maintenance bay where on the lift was a matador red 2014 is250 with 16,500 miles. This was the car. I had no poker face at this time and it was a matter of math at this point. Tom knowing my budget worked to get my payments exactly where I wanted them. I just want to thank Tom for not hesitating to take care of me like I had an appointment, truly listening to what i was looking for and most important helping me find the perfect car for me. Tom was professional, knowledgeable and took the time to make me feel like a valued customer. Id highly recommend Tom to any of my friends looking to purchase a Lexus. Also like to thank Rebecca for walking me through the car and all its options not only when looking for a car but the day i picked it up Another thank you to Ethan for great customer service. While waiting for Tom to finish up some paperwork for my registration, Ethan saw me waiting, got me a soda and even brought me to service dept to introduce me to service managers. He did this not as part of a job description but because he truly valued me as a person and not just someone buying a car. Lastly a thank you to Peter who made writing a check as painless as possible. He made sure i was comfortable with my payments and all my options Overall Thank you to Hoffman Lexus for making my first experience with Lexus a valued one. As stated you only have one chance to make a first impression and everyone i dealt with got it right David Thomas, Lexus is250 owner More

Outstanding people We just purchased a new RX350 from Tom Ryan and the experience was first class from beginning to end. We have dealt with Tom before, and as in prior e We just purchased a new RX350 from Tom Ryan and the experience was first class from beginning to end. We have dealt with Tom before, and as in prior experiences, he was straightforward, knowledgeable and a pleasure to work with. The was no game-playing in the negotiations; just open, honest and fair dealing. We traded in a vehicle and arrived at a very fair price with no angst or hassle. Upon taking delivery of the car, everyone I dealt was was equally helpful and professional. In short, we we delighted with the entire experience. I highly recommend Tom Ryan and the Hoffman Lexus dealership. More

Buying a vehicle at Hoffman Lexus Our experience in purchasing a vehicle from Hoffman Lexus proved to be as comfortable, informative and professional as buying a car can be (not our fa Our experience in purchasing a vehicle from Hoffman Lexus proved to be as comfortable, informative and professional as buying a car can be (not our favorite activity). Our sales person was Foy Woody Hammonds, "Woody". Woody was very patient, forth coming with information and eager to make us comfortable. The dealership was very accommodating in doing what it took to prevent us from having to make another 150 mile round trip. Based on our experience to this point we would definitely recommend them to anyone looking for a vehicle. We would give Woody 5 stars. Pierre and Sue More

the best recommended We purchased a RX 330, sales representative was Woody Hammonds, this employee made this transition so smooth and comfortable. He was polite and cour We purchased a RX 330, sales representative was Woody Hammonds, this employee made this transition so smooth and comfortable. He was polite and courteous, as usual, this is why we continue to follow him wherever he works. All staff at Hoffman involved and not involve that made contact were very friendly , including Peter. Thanks to all. Barbara Taylor More

Great Experience Tom Ryan, a sales person, greeted us with humor and respect. He listened to our plan and made it happen. We left with a beautiful new Lexus and smil Tom Ryan, a sales person, greeted us with humor and respect. He listened to our plan and made it happen. We left with a beautiful new Lexus and smiles on our faces. Thank you Tom for all of your help! More

GREAT EXPERIENCE Bent over backwards to put together a good deal as well Tom worked hard (as Marines do) to make sure I was given every courtesy....My 4th Hoffman car! Bent over backwards to put together a good deal as well Tom worked hard (as Marines do) to make sure I was given every courtesy....My 4th Hoffman car! More

Purchase of late model used car The entire team,led by Eddie Adkins, was on top of everything from the beginning. Starting with the initial test drive with Eddie and Mark they made s The entire team,led by Eddie Adkins, was on top of everything from the beginning. Starting with the initial test drive with Eddie and Mark they made sure we appreciated the quality and features of the GS 350. We made a thorough inspection of the vehicle. They made sure that all of the items we felt needed attention were corrected to our satisfaction. The car was delivered as promised. More

Pleasant, stress-free experience My experience at Hoffman Lexus far exceeded my expectations! Tom Ryan, my sales representative, was attentive, respectful and went above and beyond t My experience at Hoffman Lexus far exceeded my expectations! Tom Ryan, my sales representative, was attentive, respectful and went above and beyond to make sure I was happy. The entire staff was polite and friendly. I will recommend this dealership with confidence to friends and family! More

Amazing Experience! I had never owned a Lexus but from the moment I walked into the dealership, I felt welcomed and the experience was amazing. Tom did a great job helpi I had never owned a Lexus but from the moment I walked into the dealership, I felt welcomed and the experience was amazing. Tom did a great job helping us figure out what car would be a perfect fit for us and he was right. He was open, honest and wonderful. He was also so kind to our daughter, Jordan, she loved the experience. When we picked up the car, Tom, Peter and Rebecca spent time with us to understand the whole package. Great team and a great dealership! We couldn't be happier. More