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Hoffman Lexus

East Hartford, CT

4.6
1,634 Reviews
When you choose Hoffman Lexus, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Lexus is here to help.
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750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,634 reviews

September 29, 2015

GREAT EXPERIENCE Bent over backwards to put together a good deal as well Tom worked hard (as Marines do) to make sure I was given every courtesy....My 4th Hoffman car! More

by sousaiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hello sousaiv, Thank you for choosing Hoffman Lexus and sharing your feedback with us. We value what our customers have to say and sincerely appreciate that you continue to choose us with such a major purchase. We trust you are loving your newest Lexus and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 29, 2015

Great Experience Tom Ryan, a sales person, greeted us with humor and respect. He listened to our plan and made it happen. We left with a beautiful new Lexus and smil More

by Joe & Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Oct 06, 2015 -

Hoffman Lexus responded

Hi Joe & Sue, Thank you for choosing Hoffman Lexus! Tom Ryan is always happy to ensure you have an excellent purchasing experience with us. We trust you are loving your new Lexus and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 27, 2015

Purchase of late model used car The entire team,led by Eddie Adkins, was on top of everything from the beginning. Starting with the initial test drive with Eddie and Mark they made s More

by cheshire cats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rebecca Halprin, Mark Pfahler
Oct 06, 2015 -

Hoffman Lexus responded

Hello Cheshire cats, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate that you trusted the knowledge and dedication of our sales consultants Eddie and Mark to ensure you were fully satisfied with your vehicle. We appreciate you and trust you are loving your new Lexus. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 22, 2015

Amazing Experience! I had never owned a Lexus but from the moment I walked into the dealership, I felt welcomed and the experience was amazing. Tom did a great job helpi More

by nicolemarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rebecca Halprin, Tom Ryan
Sep 22, 2015 -

Hoffman Lexus responded

Hi nicolemarek, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to hear you had an amazing experience with Tom, Peter and Rebecca. They are a great team that is committed to ensuring you receive exceptional service. We trust you are loving your new Lexus and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 21, 2015

Pleasant, stress-free experience My experience at Hoffman Lexus far exceeded my expectations! Tom Ryan, my sales representative, was attentive, respectful and went above and beyond t More

by kmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Sep 22, 2015 -

Hoffman Lexus responded

Hello kmk, Thank you for choosing Hoffman Lexus. We are thrilled to hear that your expectations were exceeded during your experience with Tom. We value what our customers have to say and sincerely thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 17, 2015

Easy Experience Everyone was extremely polite and there was no pressure which made the experience very pleasurable. They were able to work with me on my situation as More

by matt1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Lindsay Fenton, Ethan Williamson
Sep 22, 2015 -

Hoffman Lexus responded

Hi Matt1022, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to hear your experience was seamless from start to finish. We look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 14, 2015

Relaxed The Hoffman dealership is a comfortable environment when selecting a Lexus. Our purchase was made quickly and professionally. Tom knew what we neede More

by RCG619
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Schoffield, Rebecca Halprin, Tom Ryan
Sep 22, 2015 -

Hoffman Lexus responded

Hi RCG619, Thank you for choosing Hoffman Lexus. We appreciate your positive comments on working with our sales consultant Tom. Your satisfaction is important to our team. We trust you are loving your new Lexus and look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 14, 2015

VERY IMPRESSIVE As a first time Lexus owner, I am impressed with the dealership. The way customers are treated is really second to none. I am not a fan of car-shopp More

by msriccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Gomez
Sep 23, 2015 -

Hoffman Lexus responded

Hello msriccio, Thank you for choosing Hoffman Lexus for the purchase of your first Lexus. We appreciate your feedback on working with Rick, Al, Rebecca and Derrick. Our Lexus staff is committed to ensuring you have an exceptional experience. We are pleased to hear that you experienced the same service before and after your purchase. We trust you are loving your new Lexus and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 08, 2015

Great staff and excellent experience Staff was great and able to get me a great price on a new Lexus RX 350. They made my car buying experience great! I would highly recommend buying from More

by Chelsey918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2015 -

Hoffman Lexus responded

Hello Chelsey918, Thank you for choosing Hoffman Lexus for your recent purchase of the beautiful RX350. We are thrilled to hear you had an excellent experience with our wonderful staff. We look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 05, 2015

A great car buying experience! This was our first SUV buying experience and after test driving the Lexus we decided to move forward. A special thanks to Tom Ryan from Sales who was More

by car4us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Ryan
Sep 23, 2015 -

Hoffman Lexus responded

Hello car4us, We are pleased to hear that your first SUV buying experience was great! Thank you for your feedback on our sales consultant Tom Ryan. We love to hear you are loving your new Lexus and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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