Hoffman Lexus

My Third Lexus from Hoffman! I recently purchased my third Lexus from the professionals at Hoffman. The salesmen I dealt with in the past have retired so I walked into the dealers I recently purchased my third Lexus from the professionals at Hoffman. The salesmen I dealt with in the past have retired so I walked into the dealership not knowing anyone. I was quickly greeted by Kevin Schofield and we hit it off right away. Ethan Williamson took my keys and quickly assessed the value of my trade in. Kevin walked me through the nuances of the 2015 Lexus RX 350 F Sport. Bottomline the Hoffman team make the experience of purchasing a vehicle very easy and comfortable. They know their product and never try to sell you a vehicle option or coverage that does not make sense based on your individual driving habits and needs. I also had the privilege of working with Al Ramos to close the transaction. Al went above and beyond to get me the best terms and conditions for my purchase. If I had to describe Hoffman Lexus in one word it would be Teamwork! I would be remiss if I didn't include the Service Department in that comment. They are outstanding as well! More

Love my Lexus!! This is my third time leasing a car from Ryan Mendez at Hoffman Lexus. Ryan searched until he found me a car that went above and beyond my specific re This is my third time leasing a car from Ryan Mendez at Hoffman Lexus. Ryan searched until he found me a car that went above and beyond my specific requests! Ryan is very knowledgeable and makes the entire experience smooth and stress free. I never felt pressured or pushed into a decision. Rebecca was wonderful while showing me all the details of the car. Rebecca was patient and took the time necessary to make sure I knew and understood what every button did and how to use them! I wouldn't go anywhere else to buy a car! More

New Car, Great Experience My salesman Bill Jones and the finance person Al Ramos were amazing. Not once did I feel pressure and they listened to me and helped me get into a bea My salesman Bill Jones and the finance person Al Ramos were amazing. Not once did I feel pressure and they listened to me and helped me get into a beautiful, reliable car without getting in over my head which happens at other dealerships. They even have someone to help you program the car with the Bluetooth, seat adjustments and everything before you leave. This is my second car with them and I would not go anywhere else. More

Great Experience! I bought a RX350 from Tom Ryan at Hoffman Lexus. Tom made the buying experience very easy. I would defiantly recommend Hoffman Lexus and Tom Ryan. I bought a RX350 from Tom Ryan at Hoffman Lexus. Tom made the buying experience very easy. I would defiantly recommend Hoffman Lexus and Tom Ryan. More

Very happy with this dealer Excellent experience in buying a new Lexus. I would highly recommend Tom Ryan if you are looking for a Lexus. The Business Manager, Peter Quagliaroli Excellent experience in buying a new Lexus. I would highly recommend Tom Ryan if you are looking for a Lexus. The Business Manager, Peter Quagliaroli, made signing all the paperwork very easy. More

Great buying experience! From the initial discussion with sales associate Karan Singh to the closing of the deal with finance director Al Ramos, this was a great buying experi From the initial discussion with sales associate Karan Singh to the closing of the deal with finance director Al Ramos, this was a great buying experience. The professionalism of these individuals is the reason I return to do business at Hoffman. I continue to recommend them and the dealership to friends interested in Lexus. More

Great overall experience! Go see BowTieEddie!! Went to Hoffman Lexus to check out the IS 250. I had heard very positive things about Lexus cars and service and my experience was no exception. Edd Went to Hoffman Lexus to check out the IS 250. I had heard very positive things about Lexus cars and service and my experience was no exception. Eddie Adkins answered all of my questions and was very professional from start to finish. His passion and energy spoke volumes and made the experience a pleasant one. Peter Quagliaroli stressed that they strive for perfection at Hoffman and they delivered! Definitely recommend! More

Carlos Villavarde is the best! Although I didn't purchase my vehicle from Hoffman Lexus my experience with Carlos has been nothing but pleasant. He was extended himself to go abov Although I didn't purchase my vehicle from Hoffman Lexus my experience with Carlos has been nothing but pleasant. He was extended himself to go above and beyond to assist me with any questions or concerns I have. Greatly appreciated! More

One of a Kind Experience I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually s I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually sold so I was frustrated that I wasted my time to travel all the way to East Hartford. However, everyone in the showroom was friendly and courteous and willing to work with me to find something else. I met with a sales manager named Walter who was kind enough to offer me better pricing on the car I find. He passed me on to a salesman, Woody, who was also very helpful. No one was pushy and just looking to make a sale. I left that day without a vehicle but made my back because of the great service I received while I was there. All of the people I encountered there were very professional and helpful, whether I was actually making a purchase or not, and that is even more comforting. Buying a car is big decision and I didn't want to be stuck with something I did not like in a few days or could not afford. I thank everyone at Hoffman Lexus for their hospitality. More

Outstanding Customer Service I gave Hoffman Lexus of East Hartford, CT a 5 out of 5 stars simply for excellent customer service, friendliness and professionalism. I just leased my I gave Hoffman Lexus of East Hartford, CT a 5 out of 5 stars simply for excellent customer service, friendliness and professionalism. I just leased my third Lexus (two from Hoffman Lexus) and the experience was great. My husband and I worked closely with Eddie Adkins who went above and beyond the call of duty for us! The day we went to look at the NX-200t, I couldn't make up my mind on which colors and styles I liked and I unfortunately dragged Eddie and my husband around the inventory lot for about three hours sitting in different models and test driving back and forth... Long story short, Eddie never hesitated to assist us with whatever it was we wanted. His selfless service and integrity during this entire process was spot-on, everything from delivering us the price we were interested in to finding us the perfect vehicle. We are definitely going to be stopping in to say "hello" to everyone as we feel like a part of the Hoffman family. Tom Ryan and Peter Quagliaroli are also outstanding, knowledgeable individuals at Hoffman Lexus who we've worked with multiple times. I would strongly recommend Hoffman Lexus for any auto business you may be anticipating... Thank you guys for everything! More