Hoffman Lexus

awesome service Jeff Dorman was cordial , professional and knowledgeable. I would highly recommend Hoffman for its service department! Jeff even called and set it up Jeff Dorman was cordial , professional and knowledgeable. I would highly recommend Hoffman for its service department! Jeff even called and set it up so I would be picked up. Just outstanding!! More

Tire pressure sensors reset. As always, a pleasing experience even when you have to wait for service to be completed. Bob DiNapoli again shows why this dealership and it's depart As always, a pleasing experience even when you have to wait for service to be completed. Bob DiNapoli again shows why this dealership and it's departments make it a 1st class operation. My service was completed with no problems and happy to be on the road again. More

It does not get any better. Service was excellent and most accommodating. Called at noon on Saturday for service that day and they made an appointment for 2:00pm. Upon arrival, Service was excellent and most accommodating. Called at noon on Saturday for service that day and they made an appointment for 2:00pm. Upon arrival, the process was seamless. Mr. DiNapoli took care of everything. The care was ready on time that afternoon, washed and clean. It does not get any better than that. More

Impressive Dealer with Superb Cars Over the years, we have purchased new cars from many dealerships, but the experience in buying our first Lexus this past week at Hoffman Lexus is in a Over the years, we have purchased new cars from many dealerships, but the experience in buying our first Lexus this past week at Hoffman Lexus is in a class by itself. From the moment we walked in the door and received a warm welcome from Ethan Williamson, we felt at home. Our sales consultant Raj Upadhyay was not only very knowledgeable about every aspect of the new NX200 model, but also enthusiastic about helping us find a car that would best meet our needs as we described them to him. During our test drive, he pointed out many of the impressive safety and comfort features of the car in a low-key and non-distracting manner, and afterwards showed us several models in stock with the equipment we were seeking. Later, he worked with us back at his desk to find a car that without question is the finest one we have ever owned. Al Ramos assisted us with final purchase details and also in taking delivery of our new car in a very pleasant and efficient manner. He offered excellent advice about all the options available for the vehicle, and made the whole process go very smoothly. We were also very impressed by---and grateful for---the excellent orientation provided by Technology Specialist Rebecca Halprin, who taught us how to access and use all the key technology features of the car. She even used our garage-door opener to prepare the Homelink system for us, so that we were able to activate it at home in one easy step after we arrived there with our new car. We are now looking forward to the technology session she will soon be leading as an opportunity to further enhance our understanding and mastery of the car's many valuable capabilities. Every step of our buying experience has added to our confidence that we are embarking upon a long and satisfying relationship with Hoffman Lexus! More

Outstanding Service!! Our purchasing experience at Hoffman Lexus can only be described as complete customer satisfaction. The individuals we dealt with could not do enough Our purchasing experience at Hoffman Lexus can only be described as complete customer satisfaction. The individuals we dealt with could not do enough for us. I was especially impressed with the salesmanship and technical training provided by Kevin Schofield. I normally do not purchase service plans on my new cars ,but I did on this one. The plan offered by Hoffman was both reasonable in price and a great value. There was no high pressure salesmanship to purchase any plan, but were explained in detail by Al Ramos. These are the reasons that I will purchase my next Lexus from Hoffman. The reason I purchased my 2015 Lexus RX350 from Hoffman was due the special treatment we were given in 2006 when purchasing our very first Lexus, a 2007 RX 350 from Tom Ryan. In fact, I had dinner with my sister and her husband last evening and told them to consider an RX350 from Hoffman Lexus. Thank you Kevin and Al. Bob and Lynn Issa More

Great Service The Service Representatives are the most professional at car dealerships I have ever experienced. The waiting time flies by with all of the amenities The Service Representatives are the most professional at car dealerships I have ever experienced. The waiting time flies by with all of the amenities available in the lounge. Thank you. More

worry free I absolutely love my Hoffman Lexus service team. The wait was not long. They provided shuttle service to my job and had the vehicle ready at time prom I absolutely love my Hoffman Lexus service team. The wait was not long. They provided shuttle service to my job and had the vehicle ready at time promised. More

NO PRESSURE I have been a toyota owner since 2000. My daughter in law and I went shopping for new cars at volvo,toyota and lexus. I not only expected and deman I have been a toyota owner since 2000. My daughter in law and I went shopping for new cars at volvo,toyota and lexus. I not only expected and demanded a great vehicle, great service but also a great deal. There was no pressure at any time. Bill Jones was very patient and gracious with us. We took our time reviewing and test driving the 350 and the 200t. Mr Ramos was very honet and thorough and went into all the financial details. The first comment my daughter in law made when we left "there was no pressure at any time." My husband and my son were very pleased with our purchase. Thank you for a great experience. More

"NO PRESSure" I am a no nonsense customer. My purpose for a vehicle is simple safety, good service and reasonable cost. Hoffman met those requirements and more. I am a no nonsense customer. My purpose for a vehicle is simple safety, good service and reasonable cost. Hoffman met those requirements and more. My relationship started 11 years ago with the service department . We purchased our second ( yes after 11 years) car from Hoffman Lexus Dealership and the service was excellent. More

amazing customer service My excellent experience started the minute I walked into Hoffman Lexus and was greeted by Carlos Villaverde. Carlos went out of his way to ensure I wa My excellent experience started the minute I walked into Hoffman Lexus and was greeted by Carlos Villaverde. Carlos went out of his way to ensure I was being taken care of and that I was comfortable. It so happens to be that because of his professionalism, I decided to ask him to assist me in showing me an RX 350 I saw on their website. He quickly made himself available to go over the details of the car and was honest and upfront with the information given. He then went to Peter Quagliaroli for the loan process. Peter researched and researched and was able to beat my credit union's interest rate and was professional and clear in the explanation of the loan process. These two guys were amazing. I would highly recommend this dealer to anyone, especially Peter and Carlos. I was happy with the trade in value and with the sales value as well. More