Hoffman Lexus

A woman buying a car.....Tom Ryan makes it easy ! I returned to Hoffman Lexus to purchase my second car because of the incredible way Tom Ryan handles his customers...respect, caring and goes out of h I returned to Hoffman Lexus to purchase my second car because of the incredible way Tom Ryan handles his customers...respect, caring and goes out of his way to make the whole process easy and pleasant. More

Not the best experience I have had in my 6 years. I brought the vehicle in for its first service. Mr. DiNapoli was friendly and adjusted the navigation system for me. The car was professionally cle I brought the vehicle in for its first service. Mr. DiNapoli was friendly and adjusted the navigation system for me. The car was professionally cleaned and returned at the time promised. Unfortunately, no one checked the tire pressure after the rotation and the pressure was high and uneven in each tire. Ms. Pelletier assisted with technical questions. I found her to be abrupt and unhelpful. She had provided the original technical orientation, and my wife and I left not knowing how to turn on the radio. No more help from her, please. More

Excellent Customer Service I arrived at Hoffman Lexus Dealership with the intent of viewing their showroom with the intent of a later purchase.i received an experience as though I arrived at Hoffman Lexus Dealership with the intent of viewing their showroom with the intent of a later purchase.i received an experience as though I was already a client even though it was my first time being there. Frm the moment I alighted from my vehicle I was greeted with the most respectful and knowledgeable sales person whom listened to my concerns and was very accommodating.... Even after leaving the dealership he took the time to follow up with me to ensure that I was satisfied with his service, I am very much happy with my experience at Hoffman Lexus and continue the great service. More

Superb service and new purchase The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her The care imparted by the service department was superb. Monica Pelletier was a pleasure to work with, as her professional attention to details and her communication skills are quite above average. She went over and beyond any service I have had elsewhere. The mechanics in the shop were skilled, as well. The sales department is also a pleasure to deal with. Mr. Villaverde, Mr. Pethick, and Mr. Ramos made the purchase easy,. thanks to their expertise and patience. Mr. Villaverde understood my needs and was helpful in finding the right car. One could not ask for a better place to buy a car. I am a repeat buyer and could not be happier. More

service had my car serviced for the first time and purchasing a new lexus in the fall. Thank you for accomodating my needs in having a loan car. I appreciated had my car serviced for the first time and purchasing a new lexus in the fall. Thank you for accomodating my needs in having a loan car. I appreciated it, can't get my car serviced without a loan due to my job. More

Purchasing our 2nd Lexus Ethan made our second purchase a no brainer. He gave us a great deal on our car. We are very happy with it. Thank you Ethan for making the sale so eas Ethan made our second purchase a no brainer. He gave us a great deal on our car. We are very happy with it. Thank you Ethan for making the sale so easy. More

Best dealership I had a great experience at Hoffman Lexus. The sales ppl are great and so are the service ppl. The kept me informed on what was going on with my car. I had a great experience at Hoffman Lexus. The sales ppl are great and so are the service ppl. The kept me informed on what was going on with my car. The dealership is a 42 min drive for me, but I will bring my car there every time. Thank you Hoffman Lexus. More

5 Stars for the New Guy I was one of Eddie's first customer--He's great. He really went the extra mile. He was always upbeat and honest. He was never rushed. I didn't feel li I was one of Eddie's first customer--He's great. He really went the extra mile. He was always upbeat and honest. He was never rushed. I didn't feel like he was trying to squeeze the most juice out of me. At the end of the day, he wanted me to be happy with my purchase. In that he was new, he didn't know all the answers. When I asked him a stumper, he wouldn't BS me. He just said, " I'll get back to you on that," and he always did. The rest of the crew was very good as well. Special thank you to Sebastian who was great. Usually the closer can be a pain, but like Eddie, he was intent on making sure I was happy with my purchase and that I felt like I was getting my money's worth. Buying a car is not something I enjoy but these guys made it quite pleasant. More

Very polite fast and professional Excellent experience with my service consultant....my first ever experience with Hoffman Lexus...my prior service was with New Country BMW and you all Excellent experience with my service consultant....my first ever experience with Hoffman Lexus...my prior service was with New Country BMW and you all are much much better. More

Lindsay for me Lindsay Fenton in service department is the best,would not be surprised if she is on fast track to become service manager in the immediate future. Lindsay Fenton in service department is the best,would not be surprised if she is on fast track to become service manager in the immediate future. More