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Hoffman Lexus

East Hartford, CT

4.6
1,631 Reviews
When you choose Hoffman Lexus, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Lexus is here to help.
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750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,631 reviews

May 23, 2015

Hassle free friendly staff From the moment I walked through the doors at Hoffman Lexus, I was met by a friendly staff member, which greeted me with a smile and assisted my needs More

by Detasaffari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Quagliaroli, Karan Singh
May 26, 2015 -

Hoffman Lexus responded

Hello Detasaffari, Thank you for choosing Hoffman Lexus for your recent purchase. We are thrilled to read about your experience with our internet coordinator Karan Singh. Karan is always happy to give his customers and exceptional experience and get them into the exact car they want. We value what our customers have to say and want to thank you for sharing your story with others. We trust you are enjoying your new Lexus and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 22, 2015

I wish everyone could have a buying experience like this! I live out of state, but had been searching aggressively for a certified LS460 to replace my ES350 which was totaled in a car accident. During my sea More

by PrincessdiMD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Quagliaroli, Nicole Soucy
May 26, 2015 -

Hoffman Lexus responded

Hi PrincessdiMD2, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate your feedback on working with our sales consultant, Mike. It is important to us to ensure every customer has an exceptional experience. We are thrilled to hear that out of nine Lexus dealerships you choose to fly to us and purchase your vehicle. We value what our customers have to say and want to thank you for sharing your story! We are here for you any time you need us and look forward to helping your boyfriend out with an Audi. Thanks again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 22, 2015

new car sales all noted employees were great. Very knowledgeable and easy to work with. Answered all of my questions. More

by Curtiss Burr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Mendez, Rebecca Halprin
May 26, 2015 -

Hoffman Lexus responded

Hello Curtis, Thank you for choosing Hoffman Lexus. We are pleased to read your feedback on working with Ryan, Rebecca, and Al. They are a great team that is committed to ensuring you have an exceptional experience. We appreciate you and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 21, 2015

Best customer I ever had. Best customer service I've had every time I walk in Rick greets with a smile and Peter has a great sense of humor. I've went to multiple dealers but More

by Lilbit0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rick Gomez
May 26, 2015 -

Hoffman Lexus responded

Hello Lilbit0613, Thank you for choosing Hoffman Lexus. We are pleased to read your feedback on working with our sales consultant, Rick and business manager, Peter. Our Lexus team is committed to ensuring you have an excellent experience at every visit. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 18, 2015

Wonderful Buying Experience from Start to Finish! I live in W. Springfield, MA and went to Hoffman Lexus in CT. I’m extremely happy I did. I inquired about a car I saw online. I was promptly contacted More

by HappyRC350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Schoffield, Nicole Soucy
May 20, 2015 -

Hoffman Lexus responded

Hello HappyRC350, Thank you for choosing Hoffman Lexus. We are pleased to read your feedback about working with our business development specialist, Nicole and our sales consultant, Kevin. Our Lexus team is dedicated to ensuring you have an exceptional experience. We trust you are loving your new Lexus and look forward to seeing you again when your vehicle comes in for maintenance. Thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 12, 2015

Great Deal & Great Car & Great Customer Service We went to Lexus dealer yesterday, just wanted to checked around. It was surprised that we met Eddie who was military before. He was a great guy, and More

by IS250AWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli
May 13, 2015 -

Hoffman Lexus responded

Hi IS250AWD, Thank you for choosing Hoffman Lexus for your recent purchase. We are pleased to see your feedback on working with our sales consultant Eddie. Our Lexus team is committed to ensuring you have an exceptional experience and that you get into the car of your dreams. We look forward to servicing your car to keep it running beautifully for you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 06, 2015

Great Vehicle & Great People..!!! We met Eddie who was newer to the game and was as nice as could be... He helped us into our pre-owned vehicle which is a beautiful machine.. Our exp More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 06, 2015 -

Hoffman Lexus responded

Hi dealerrater, Thank you for choosing Hoffman Lexus for your recent purchase. We appreciate your feedback about your experience with our sales consultant Eddie, and our business manager Al. Our staff is dedicated to ensuring you have an exceptional experience. We trust you are enjoying your new Lexus! Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2015

A great experience, a wonderful deal and a dream car My experience with the people at HOFFMAN LEXUS was terrific. The sales staff went the extra mile to get me the car I desired. My salesman EDDIE ADKINS More

by Cockercabin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Quagliaroli, Nicole Soucy, Ethan Williamson
May 06, 2015 -

Hoffman Lexus responded

Hello Yoda Man, we are pleased to read your feedback about working with Eddie. Eddie is always happy to go the extra mile to ensure his customers get the exact vehicle they want. We trust you are loving your new Lexus ES 350. Any time you have a question or a service need just let us know. Thank you for choosing Hoffman Lexus! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by rust.

May 01, 2015

awesome wonderful and professional services My salesman Mike Pease was very knowledgeable and this was my reason for choosing to buy this car and of course the price was great. More

by Angela 50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole Soucy
May 06, 2015 -

Hoffman Lexus responded

Hello Angela 50, Thank you for choosing Hoffman Lexus for you recent purchase. We appreciate that you trust the knowledge and commitment of our sales consultant, Mike Pease, to ensure your vehicle was exactly what you wanted. We look forward to seeing you again when your Lexus is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 28, 2015

RX 350 Purchase The entire process was smooth and low pressure. Matt Louis did a tremendous job as our salesman. Nice touch with a follow up letter. Class More

by jldoody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rebecca Halprin
May 06, 2015 -

Hoffman Lexus responded

Hello jldoody, We are pleased to read your comments about your recent RX350 purchase at Hoffman Lexus. Thank you for your feedback about your experience working with Matt. Our staff is dedicated to providing an excellent experience with every visit. Thank you for choosing Hoffman Lexus and we look forward to seeing you again when your Lexus is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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