Hoffman Lexus

I just leased a 2013 Lexus RX 350 from Hoffman Lexus. The sales process was handled via email wit Karan Singh. It was the most positive sales experience that I have ever been through. Karan was extremely kno sales process was handled via email wit Karan Singh. It was the most positive sales experience that I have ever been through. Karan was extremely knowledgeable about the vehicle and all of it’s features. The vehicle was ready within two days of my initial contact with Hoffman. This is a top notch dealer and is the only one that should be considered when shopping for a Lexus. They have dedicated, professional employees who go out of their way to exceed their customer’s expectations. They significantly exceeded my expectations and will become a lifetime customer. More

We shopped for a car at six different dealerships. In the end, we bought our car from Hoffman Lexus in East Hartford, CT. Our salesperson at Hoffman, Angie Colby, was fantastic and responsible in large the end, we bought our car from Hoffman Lexus in East Hartford, CT. Our salesperson at Hoffman, Angie Colby, was fantastic and responsible in large part for us buying the car. Angie had just the right amount of “salesmanship” and was extremely knowledgable about the car. This was key. Several of the dealerships we visited had salespeople who really didn’t know their product very well and didn’t know how to determine why their product would be right for us. They were more focused on telling us why we shouldn’t buy their competitor’s cars. Angie knew her stuff inside out and backwards and was able to sell the car, and the Hoffman Auto dealership, to us. If you are looking for a beautiful car, visit Angie at Hoffman Lexus in Eat Hartford. It’ll be worth the trip. More

Purchasing a new vehicle can be a daunting experience to say the least. Internet research, conversations with family and friends, buget review and the necessary test drives. I decided to test drive the Lexu say the least. Internet research, conversations with family and friends, buget review and the necessary test drives. I decided to test drive the Lexus RX 350 at Hoffman Lexus. Then came the stage most car buyers dread - dealing with the salesperson. Will they be "pushy", not listen for my needs or use the "my manger wants to speak with you" ploy? Angie Colby did none of that. She realized my interest was sincere and never pushed. With her high energy and big smile, she anticipated my questions, listened for my needs and knew her product thoroughly. We agreed on the terms, pricing and because I wanted a specific exterior and interior color combination, she explained that it would be at least 4 weeks until delivery. She touched base with me almost weekly to update me on the car's status. I waited 6 weeks for delivery and it was worth the wait! My new car is AWESOME!! Angie had suggested I do my "homework" and register on-line my Lexus Enform account. This expidited the pick-up process. She explained the many features, suggesting I practice in front of her. I have sahre my Hoffman Lexus car-buying experience with friends and co-workers. t was a very positive experience thanks to Angie! More

I had the tire pressure light on in my car, and couldn't get it off after checking the tire pressures and resetting. I called Hoffman Lexus Service, and they told me to stop by any time at my convenience f get it off after checking the tire pressures and resetting. I called Hoffman Lexus Service, and they told me to stop by any time at my convenience for them to look at it. I did. Jeff personally checked all of my tires - and the spare - it had a sensor, too. He put air in the spare tire, and that fixed the problem. No tire pressure light. Service charge? Free! Gotta love Hoffman Lexus Service. I have been a customer for over 3 years - wouldn't go anywhere else. More

The staff was very professional and knowledgable. I was not pressured into buying a vehicle which made vehicle shopping at hoffmans a pleasure. Thanks Angie!!!!! not pressured into buying a vehicle which made vehicle shopping at hoffmans a pleasure. Thanks Angie!!!!! More

Although my first choice vehicle did not turn out, I could not have been more pleased with the professionalism, knowledge and help from Matt and Sebastian - my observations at this dealership is that th could not have been more pleased with the professionalism, knowledge and help from Matt and Sebastian - my observations at this dealership is that they are customer centric and responsive to customer questions. I have not found my Hoffman car YET and in time I will. I have already recommended the dealership to family, friends and co-workers. A good shopping experience! More

Our "Hoffman Experience" was outstanding. Angie was very personable, knowledgeable and made the purchase of a vehicle effortless. She always had an answer or solution to any question or concern. An was very personable, knowledgeable and made the purchase of a vehicle effortless. She always had an answer or solution to any question or concern. Angie exhibited superb customer relations and professionalism throughout the process. Her infectious smile and mannerisms made us very comfortable during our entire transaction. She is definitely an asset to the Hoffman organization and a wonderful person to deal with. More

A great experience from the moment we walked into the showroom. No high pressure sales, just a very helpful Sales Associate who cared about our needs and wanted us to purchase the best car possible. Same showroom. No high pressure sales, just a very helpful Sales Associate who cared about our needs and wanted us to purchase the best car possible. Same for the vehicle financing. More

I have been driving to East Hartford, CT from Longmeadow, MA for service at Hoffmann Lexus for 22 years even though there is another Lexus dealer less than 5 miles away from our home ... I guess that says it MA for service at Hoffmann Lexus for 22 years even though there is another Lexus dealer less than 5 miles away from our home ... I guess that says it all! This service dept. is THE BEST!! More