Hoffman Lexus

First visit for new car, 5000 mile check Very efficient service center. I was out in less than an hour. No charge for the first service is a great idea. I will be back.. Very efficient service center. I was out in less than an hour. No charge for the first service is a great idea. I will be back.. More

Customer Service I had a very informative sales man. He sold me a. Vehicle that I could have purchase for $5K less. I purchase from him because he knew his product i I had a very informative sales man. He sold me a. Vehicle that I could have purchase for $5K less. I purchase from him because he knew his product inside and out. I had a lot of questions that he took the time to answer. I called him recently and was informed that I was registered for the new car technology clinic. The other dealership didn't have this feature. You have a winner in Anthony Lopez. More

2017 lexus gx 460 tom ryan was very helpful when picking up vehicle and explained everything in detail . he assured me any questions on technical questions he or rebecc tom ryan was very helpful when picking up vehicle and explained everything in detail . he assured me any questions on technical questions he or rebecca halprin would be at my service. rebecca did come to my home and went thru all the systems and was very patient. my husband did all the negotiating with tom directly , but he was helpful going over all the specifics to make sure i was happy with colors, equipment for this vehicle. great guy to deal with, very patient give him a 10 More

Great people at Lexus Just want to shout out to Bob Dinapoli for trying to work yesterday while not feeling well. His dedication to his job, is reflected in his knowledge a Just want to shout out to Bob Dinapoli for trying to work yesterday while not feeling well. His dedication to his job, is reflected in his knowledge and ability shown in his thoroughness and caring attitude. He is a definite asset to Lexus. More

IEXCELLENT SERVICE VERY FRIENDLY AND HELPFUL I ATE BREAFFAST JUST AWESOME FELT LIKE HOME EVERONE SPEAKS AND SMILES THE FURNITURE IS VERY COMFORTABLE AND WIFI PASSWORD I VERY FRIENDLY AND HELPFUL I ATE BREAFFAST JUST AWESOME FELT LIKE HOME EVERONE SPEAKS AND SMILES THE FURNITURE IS VERY COMFORTABLE AND WIFI PASSWORD IS DISPLAYED RIGHT IN FRONT THANKS WOODY AND SERVICE DEPT More

Excellent Customer Service .. delivering excellence The car buying experience at Hoffman Lexus of East Hartford was outstanding, From the selection to delivery the team at Hoffman was very attentive to The car buying experience at Hoffman Lexus of East Hartford was outstanding, From the selection to delivery the team at Hoffman was very attentive took the time to understand what we were looking for in a new vehicle. More

Great customer Service I am a 13 year customer of Hoffman Lexus and of the service department. I always get great service and attention! Just recently had a major service I am a 13 year customer of Hoffman Lexus and of the service department. I always get great service and attention! Just recently had a major service completed and my representative (Monica) was outstanding! She was super thorough, very friendly and attentive. She immediately sent me a text with her number in case I had questions and, called to let me know when my car would be ready. Overall, the service is always outstanding and I always get a clean car back! More

Great Experience My 5 star rating is based on the exemplatory job my salesperson, Peregrin Philipp did in executing the sale of my new car from start to finish. He ke My 5 star rating is based on the exemplatory job my salesperson, Peregrin Philipp did in executing the sale of my new car from start to finish. He kept in contact with me on a regular basis either by text or email, was polite and courteous, knowledgeable, and very patient. I'm very happy with my new Lexus and plan on using your service department for my future maintenance needs. More

Great experience I lived about 2 hours away from Hoffman and wanted to conduct a sale via email and they more than accomodated my needs. They offered a fair trade in a I lived about 2 hours away from Hoffman and wanted to conduct a sale via email and they more than accomodated my needs. They offered a fair trade in and selling price with no lowballing. Would recommend them again! Shout out to my salesman Niel and finance manager Al! More