
Hoffman Lexus
East Hartford, CT
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Attentive, responsive maintenance service. As has been Hoffman Lexus' experience, great support and service from appointment making, delivery/receipt of carm servicing and wrap-up of servicing. As has been Hoffman Lexus' experience, great support and service from appointment making, delivery/receipt of carm servicing and wrap-up of servicing. Timely and responsive service by all. More
Prompt, painless and honest We made an appointment to view a car on Wednesday evening And met Abneiln. We purchased a car 24 hours later -- he was attentive and responsive and a We made an appointment to view a car on Wednesday evening And met Abneiln. We purchased a car 24 hours later -- he was attentive and responsive and a pleasure to deal with !! Peter in finance was prepared, organized and again, a pleasure to deal with. More
Good experience Bob Dinapoli is very easy to work with. He is pleasant, articulate and educated. He enhances the service experience. I also wanted to write a shout o Bob Dinapoli is very easy to work with. He is pleasant, articulate and educated. He enhances the service experience. I also wanted to write a shout out to Derek who quickly diagnosed the problem and provided a solution. More
Fast and Efficient From the time of my scheduled service to it's completion five stars. The service was completed much faster than I had expected. The breakfast sandwich From the time of my scheduled service to it's completion five stars. The service was completed much faster than I had expected. The breakfast sandwich was great also More
2014 Lexus F service Each team member that I worked with during my service was EXTREMELY knowledgeable and helpful. They were all polite, experienced, and very accommodat Each team member that I worked with during my service was EXTREMELY knowledgeable and helpful. They were all polite, experienced, and very accommodating. I wouldn't go anywhere else!!!! More
Tom Ryan!!!!! & Al Romas!!! Tom Ryan and Al Ramos were great!!! They treated my father and like family. Tom Ryan is a sales person who takes ownership and isn't afraid to answer Tom Ryan and Al Ramos were great!!! They treated my father and like family. Tom Ryan is a sales person who takes ownership and isn't afraid to answer your call right away. Anything you need he will help you with. Al Ramos is in the finance office again great guy and answered my question and didn't rush me. Hoffman Lexus is the dealership to go and dealership you can trusted. You won't leave feeling ripped off or intimidated. More
service visit monica was great polite effiicient and knowledgable explained everything in detail and had car ready as promised cleaned and washed,also nice recept monica was great polite effiicient and knowledgable explained everything in detail and had car ready as promised cleaned and washed,also nice reception room with snacks n drinks, newspapers,, More
15K check up What a great pleasure to be welcomed, not with one, but two smiles. After a quick disclosure of services, I went to the cozy and comfortable waiting r What a great pleasure to be welcomed, not with one, but two smiles. After a quick disclosure of services, I went to the cozy and comfortable waiting room. So sad the clients at the waiting were not as friendly or smiling as the Lexus staff. Love thy neighbor, Ok? Still, love my Hoffman Lexus. Thank you! More
Service Always a pleasant experience dealing with service personnel. They are friendly, efficient and knowledgeable. Car is always ready when stated or earlie Always a pleasant experience dealing with service personnel. They are friendly, efficient and knowledgeable. Car is always ready when stated or earlier. Loner cars are always clean. More
Service experience I noticed check engine light on and a flashing symbols. I called the service department on a Saturday @8:30 in the morning. The service representative I noticed check engine light on and a flashing symbols. I called the service department on a Saturday @8:30 in the morning. The service representative told me to bring the car immediately and was able to get a loaner car. They were to repair the problem which was under extended warranty later that afternoon to my surprise More