
Hoffman Lexus
East Hartford, CT
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Easy, stress free buying experience From the moment we walked in the door, Ryan made us feel welcomed and extremely comfortable. He was very thorough, patient, and accommodating througho From the moment we walked in the door, Ryan made us feel welcomed and extremely comfortable. He was very thorough, patient, and accommodating throughout the whole car buying experience. I would highly recommend Ryan to anyone that is looking to purchase a Lexus. More
Amazing to work with. Ryan and John went above and beyond. The entire staff was wonderful, couldn't ask for better customer service. Walked out with the RX we were hoping f Ryan and John went above and beyond. The entire staff was wonderful, couldn't ask for better customer service. Walked out with the RX we were hoping for More
25000 service Fast service. Nice lounge. Friendly staff. Service is always done well and in a timely manner. I would recommend Hoffman Lexus to all of my friend Fast service. Nice lounge. Friendly staff. Service is always done well and in a timely manner. I would recommend Hoffman Lexus to all of my friends. More
Super Service Breakfast,coffee,recliners,loaner,car detailed and gas tank filled.Best trip to garage ever. Monica was friendly and helpful. Hoping for another recal Breakfast,coffee,recliners,loaner,car detailed and gas tank filled.Best trip to garage ever. Monica was friendly and helpful. Hoping for another recall soon!😁 More
New Lease A huge thank you to Tom and everyone at Lexus Hoffman for making this process so easy! I could not be happier with my beautiful new car and so thankfu A huge thank you to Tom and everyone at Lexus Hoffman for making this process so easy! I could not be happier with my beautiful new car and so thankful for the team at the Lexus Hartford dealership. Again, thank you Tom for such a wonderful experience. More
Satisfied customer Very satisfied with the customer service. It's always a pleasure to see my salesman. Mr. Hammond always making sure his customer is satisfied. I've c Very satisfied with the customer service. It's always a pleasure to see my salesman. Mr. Hammond always making sure his customer is satisfied. I've continued to enjoy the service from hoffman. Everyone is so friendly. A special shout out to the receptionIst on duty. Always making it a pleasant environment. More
Car serviced Jocelyn took pictures of the peeling paint on my car contacted the sales person in New Jersey that I purchased the car from and started the process f Jocelyn took pictures of the peeling paint on my car contacted the sales person in New Jersey that I purchased the car from and started the process for me getting my front bumper repainted thanks again joclyn. More
Excellent!! I recently purchased a new vehicle from Hoffman, my salesman Karan Singh went out of his way to satisfy me, he even came in on his day off, so I would I recently purchased a new vehicle from Hoffman, my salesman Karan Singh went out of his way to satisfy me, he even came in on his day off, so I wouldn't be inconvenienced. More
Great service by great staff Appointment scheduled on line. Arrived on time and was met immediately by staff who were prepared to handle my service. Received interim status update Appointment scheduled on line. Arrived on time and was met immediately by staff who were prepared to handle my service. Received interim status update with recommendations for additional service if desired. No pressure. My vehicle was ready when promised. More
Great Customer service by Jocelyn Vincent Jocelyn was very friendly and informative. She gave great customer service, Lexus should be honored to have such a great individual on the team. Keep Jocelyn was very friendly and informative. She gave great customer service, Lexus should be honored to have such a great individual on the team. Keep up the great work Jocelyn More