Hoffman Lexus

Excellent valet service. The gentleman who picked up my car was pleasant and informative. Very fast and easy transaction at handoff. Everything was explained thoroughly after The gentleman who picked up my car was pleasant and informative. Very fast and easy transaction at handoff. Everything was explained thoroughly after the car was dropped off. More

New car Purchase Excellent Saleman Woody...Wonderful Experience purchasing A RX350... Business Manager Al was also excellent.. Technology Training by Rebecca helped Excellent Saleman Woody...Wonderful Experience purchasing A RX350... Business Manager Al was also excellent.. Technology Training by Rebecca helped us understand new Technology... Hope this is the beginning of a wonderful Relationship... More

Excellent Service My wife and I came in the see several IS's and with the help of Karan we narrowed our search. Karan was excellent, very honest and professional. Had t My wife and I came in the see several IS's and with the help of Karan we narrowed our search. Karan was excellent, very honest and professional. Had the perfect vehicle the next day. Would definitely recommend. More

Prompt and efficient Just was in for the 6 month service / checkup. Out as promised, and love the car wash service. Matthew was prompt and efficient in getting us logged Just was in for the 6 month service / checkup. Out as promised, and love the car wash service. Matthew was prompt and efficient in getting us logged in and reviewing the worked performed. More

Over all good experience The service consultant Sarah was very polite and proffessional. I got a loaner car for transportation. Only thing negative is there were sticky spots The service consultant Sarah was very polite and proffessional. I got a loaner car for transportation. Only thing negative is there were sticky spots on the leather of my driver side door above the inside handle, which I had to clean after I reached home. I do not eat food in the car. And don't have small children. More

Effortless Experience The service team at Hoffman Lexus goes above and beyond. Their customer service experience rivals that of the Ritz Carlton, (and I know as I worked in The service team at Hoffman Lexus goes above and beyond. Their customer service experience rivals that of the Ritz Carlton, (and I know as I worked in management at the RC for quite awhile). Every need is met and every expectation fulfilled in a timely and gracious manner. The team at Hoffman Lexus is welcoming and made my visit a comfortable and effortless experience. More

New Lease with 2017 RX350. My salesman is Karan Singh very good at explaining and take the time to make sure you understand everything. I always deal with him, very polite and My salesman is Karan Singh very good at explaining and take the time to make sure you understand everything. I always deal with him, very polite and professional. Very pleased with him. Al Ramos with finance I was very pleased with him polite and professional. He goes over everything with you to make sure that you understand. More

I'm more encouraged with level of survice I enjoyed my routine visit. I knew the level of service would meet my expectation but the wait was way too long. Why change the actual bar with what I enjoyed my routine visit. I knew the level of service would meet my expectation but the wait was way too long. Why change the actual bar with whatever is there now, a drop in service...disappointing. More

High Lexus Standards My car was taken on time. In addition to the oil change, it was completely assessed for any problems for which I should be aware. The car was washed a My car was taken on time. In addition to the oil change, it was completely assessed for any problems for which I should be aware. The car was washed and vacuumed and returned to me in beautiful shape. My service advisor, Bob DiNapoli, was cordial, personable, and informative. Thye many refreshment choices made the wait much more tolerable. I drive 40 minutes to have my car serviced here,for good reason. More

New car purchase efficient and equitable. Did not receive as much as I would have liked for trade in but Tom Ryan was very accommodating and was knowledgable of the Lexus product. Did not receive as much as I would have liked for trade in but Tom Ryan was very accommodating and was knowledgable of the Lexus product. More