Hoffman Lexus

Great service, long wait A long time Hoffman Lexus customer, I have always experienced excellent service and friendly staff. However, I came in for a routine 10,000K service a A long time Hoffman Lexus customer, I have always experienced excellent service and friendly staff. However, I came in for a routine 10,000K service at 7:30am on April 19th and it took over 3 hours to get my car back. They had told me it would take about an hour and a half. I have never had to wait anywhere near that long. I was disappointed with the service that day for the first time in 20 years More

Professional service Have always had excellent service at Hoffmann's. Technician 's, courteous and knowledgeable. When ever I call always get a very positive cheerful pe Have always had excellent service at Hoffmann's. Technician 's, courteous and knowledgeable. When ever I call always get a very positive cheerful person to direct my calls. More

Just can't beat Lexus Quick in and ou for routine service. Everything taken care of and car shiny clean. Serrvice Reps Matt and Caitlin friendly, informative and on the ba Quick in and ou for routine service. Everything taken care of and car shiny clean. Serrvice Reps Matt and Caitlin friendly, informative and on the ball. Mark Sullivan More

excellent service Service advisor was very accomodating and thorough. Service tech was extremely knowledgeable and was able to solve a couple of issues that Lexus te Service advisor was very accomodating and thorough. Service tech was extremely knowledgeable and was able to solve a couple of issues that Lexus tech support could not answer. More

85,000 mile checkup Every time I go for service it is a great experience! I choose to stay instead of taking a loaner and they have coffee and flavored water, breakfast Every time I go for service it is a great experience! I choose to stay instead of taking a loaner and they have coffee and flavored water, breakfast if I had wanted it, and I can comfortably sit and use their wi-fi to work. Everyone is super nice! I was pleasantly surprised that I didn't need much work done- they are so honest! And my car was all washed and ready in no time! Previously I got free wheel alignment at another company where I bought tires and thought I would save money going there, but they stripped my lug nuts and I ended up spending $150 to correct it. Those other companies are not careful at all! More

having a 15,000 service The convenience of having an early appointment done efficiently and in a timely manner leaves the rest of the day to accomplish other tasks. The se The convenience of having an early appointment done efficiently and in a timely manner leaves the rest of the day to accomplish other tasks. The service technician did a great job explaining the work to be done at each mileage mark. More

Speedy, courteous, and efficient. Good experience. An added nice touch would be snacks, etc. However, overall an easy and reliable service appointment. I woulddefinitely return to Ho Good experience. An added nice touch would be snacks, etc. However, overall an easy and reliable service appointment. I woulddefinitely return to Hoffman for service. More

Great auto lease experience!! As a loyal and very long time Hoffman Auto Group customer (aprox 30 years) I have always had wonderful dealings with all the people I come in contact As a loyal and very long time Hoffman Auto Group customer (aprox 30 years) I have always had wonderful dealings with all the people I come in contact with, and this time was no different than before and if possible, even more than usual. The manager and sales staff were great and, very accommodating and patient. The lease agreement was completed with no problems and the car was ready by the next morning. o After dealing with this Lexus dealership to lease or purchase 10 autos of different styles an type, I could not be more satisfied with my many experiences!!! More

Pleasant and informative. The rating reflects the service and friendliness I I received at the time of my service visit. Not only was Monica great but the people who moved my The rating reflects the service and friendliness I I received at the time of my service visit. Not only was Monica great but the people who moved my car and the service upon my arrival was friendly. More

Routine maintenance All scheduled work, and a couple of extra items I asked for, were done within the original time estimate. I waited in the very comfortable customer l All scheduled work, and a couple of extra items I asked for, were done within the original time estimate. I waited in the very comfortable customer lounge. Love the complementary car wash! Very happy with the experience. More