
Hoffman Lexus
East Hartford, CT
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Purchasing a new car Staff was friendly and made sure we were happy and well taken care of. They made sure we were happy with our new car purchase! Staff was friendly and made sure we were happy and well taken care of. They made sure we were happy with our new car purchase! More
good deal I was able to get the deal I wanted without a lot of trouble. I am very satisfied with my purchase and how it was handled. I was able to get the deal I wanted without a lot of trouble. I am very satisfied with my purchase and how it was handled. More
Air Bag Recall Well publicized Takata Air Bag recall notice. Parts were available on schedule with the service appointment. Seamless and efficient. Ready when promis Well publicized Takata Air Bag recall notice. Parts were available on schedule with the service appointment. Seamless and efficient. Ready when promised. Monica is great to work with. More
Great experience all around The GM Sebastian made time for us on a very busy sales event day and we ended up buying a new car instead of the pre-owned car we had come to view. An The GM Sebastian made time for us on a very busy sales event day and we ended up buying a new car instead of the pre-owned car we had come to view. Anthony Lopez was our salesperson and was very conscientious in following up with us and keeping us apprised of each step toward taking possession of the car. Al Ramos, the business manager, was very good and gave us some excellent advice about taking advantage of the Lexus financing versus the home equity line we had planned on using. Everyone was wonderful and made the process really easy. More
10000 mile service I didn't buy my vehicle here but I've had my service done here and I've always had a great experience. Bob was amazing and very helpful! I didn't buy my vehicle here but I've had my service done here and I've always had a great experience. Bob was amazing and very helpful! More
Amazing! I could not have had a better experience at my first service appointment. It's was nice to see so many capable ladies in the department. Great Job! I could not have had a better experience at my first service appointment. It's was nice to see so many capable ladies in the department. Great Job! More
My re-finance was handled expertly & courteously My re-financing of my 2013 Lexus was handled expertly and courteously -- and at a great rate. Thanks Peter Q for such excellent service -- and for exp My re-financing of my 2013 Lexus was handled expertly and courteously -- and at a great rate. Thanks Peter Q for such excellent service -- and for explaining every step of the process so patiently and thoroughly. More
Leases Car Kevin took care of my concerns and They did honer the promise ( even they couldnt find note on my record ) from 2015 . Good customer service Thanks Kevin took care of my concerns and They did honer the promise ( even they couldnt find note on my record ) from 2015 . Good customer service Thanks Kevin Schoffield More
Standard Maintenance My Hoffman Lexus Service experience was terrific. Bob DiNapoli took great care of me, the waiting area was comfortable, and the overall experience wa My Hoffman Lexus Service experience was terrific. Bob DiNapoli took great care of me, the waiting area was comfortable, and the overall experience was great. More
Great customer service Helpful and efficient staff! Got me in immediately when I had a flat tire! I will definitely be back! Jocelyn went above and beyond with her customer Helpful and efficient staff! Got me in immediately when I had a flat tire! I will definitely be back! Jocelyn went above and beyond with her customer service! More