
Hoffman Lexus
East Hartford, CT
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Honest with no pressure! I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a s I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a straight to the point - honest and accommodating man I would call him a Customer Consultant and Adviser not a salesman. (as I feel it is more appropriate) I had a 350 ES to trade and quite frankly was underwater on the loan and wanted to go to a lease - Tom worked hard with us to keep us in our price point and get us everything we wanted. He will be our go-to guy for future purchases! No xx and painless satisfaction. More
Service visit Great communication, explained well everything that needs to be done. Waiting are could be little larger, I had to wait for 90 min, and there was no Great communication, explained well everything that needs to be done. Waiting are could be little larger, I had to wait for 90 min, and there was no seating available, was crowded More
Lexus GS350F Sports There are dealerships that want to sell you a car to make sales goals and numbers and you have Hoffman who is truly here for their customers and their There are dealerships that want to sell you a car to make sales goals and numbers and you have Hoffman who is truly here for their customers and their satisfaction. I recently purchased a GS350 F Sports from Hoffman and the experience was outstanding. Ethan was very detailed oriented, professional and knowledgeable. Thanks for the experience, looking forward to working you in the future. Brian More
outstanding service I really needed to have the oil change done it wast a lot quicker than I thought it would be ms Vincent was outstanding and car was cleaned I really needed to have the oil change done it wast a lot quicker than I thought it would be ms Vincent was outstanding and car was cleaned More
Perfection from beginning to end From Bradley Hoffman, to Kevin Warriner, to Tom Ryan, to Al Ramos, I was treated with great care, and respect. It was a wonderful experience and I w From Bradley Hoffman, to Kevin Warriner, to Tom Ryan, to Al Ramos, I was treated with great care, and respect. It was a wonderful experience and I will only deal with Hoffman. More
Jocelyn A people person. Great customer service. Had the problem diagnosed, gave me a timeline, and met all my needs. Good communication and a smooth process. A people person. Great customer service. Had the problem diagnosed, gave me a timeline, and met all my needs. Good communication and a smooth process. More
Well done! From start to,finish, everyone was professional, friendly, and provided great suggestions followed up with great service. I will be back for the Gret From start to,finish, everyone was professional, friendly, and provided great suggestions followed up with great service. I will be back for the Greta service. More
service The people were very friendly. The prices were not only high but almost triple the price of other places you can get the same service. The people were very friendly. The prices were not only high but almost triple the price of other places you can get the same service. More
excellent the customer service was excellent, and I will encourage anyone to use this dealer because the workers are well trained and can fix all car troubles. the customer service was excellent, and I will encourage anyone to use this dealer because the workers are well trained and can fix all car troubles. More
Excellent Service! Monica is very professional and works very quickly and efficiently to bring to our cars in for service and have a loaner ready for us to get to work Monica is very professional and works very quickly and efficiently to bring to our cars in for service and have a loaner ready for us to get to work and back at the end of the day to pick up our vehicles. More