Back

Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

Directions

By Type

Showing 1,617 reviews

March 20, 2017

outstanding service I really needed to have the oil change done it wast a lot quicker than I thought it would be ms Vincent was outstanding and car was cleaned More

by COACHKENSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Mar 20, 2017 -

Hoffman Lexus responded

Hi COACHKENSMITH, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Jocelyn and our team was able to complete your oil change in a prompt manner so that we could get you back out on the road again as soon as possible. See you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Perfection from beginning to end From Bradley Hoffman, to Kevin Warriner, to Tom Ryan, to Al Ramos, I was treated with great care, and respect. It was a wonderful experience and I w More

by SHERRYGAYEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Warriner, Al Ramos, Tom Ryan
Mar 20, 2017 -

Hoffman Lexus responded

Hello SHERRYGAYEB, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team treated you with great care, respect, and ensured that you had an overall wonderful experience. We look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Jocelyn A people person. Great customer service. Had the problem diagnosed, gave me a timeline, and met all my needs. Good communication and a smooth process. More

by JNOYES26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Mar 20, 2017 -

Hoffman Lexus responded

Hi JNOYES26, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Jocelyn and the team provided you with great customer service and diagnosed the problem while communicating with you every step of the way to ensure a smooth process. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 18, 2017

Well done! From start to,finish, everyone was professional, friendly, and provided great suggestions followed up with great service. I will be back for the Gret More

by brownscottw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
Mar 20, 2017 -

Hoffman Lexus responded

Hello brownscottw, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to read that our team was professional, friendly, and provided great suggestions for future service needs. We look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 17, 2017

service The people were very friendly. The prices were not only high but almost triple the price of other places you can get the same service. More

by STEPHANIERISI
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
March 17, 2017

excellent the customer service was excellent, and I will encourage anyone to use this dealer because the workers are well trained and can fix all car troubles. More

by MICHAEL.FORSYTHE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
Mar 20, 2017 -

Hoffman Lexus responded

Hello MICHAEL.FORSYTHE64, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that our team provided you with excellent customer service. Thank you for your recommendation! We look forward to seeing you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

purchase of Rx 350 The 3 people that we dealt with were very professional and pleasant to work with. The car was ready as scheduled. We will highly recommend Hoffman Le More

by giskra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rebecca Halprin, Niel Velazquez
Mar 16, 2017 -

Hoffman Lexus responded

Hi giskra, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new RX 350! We are happy to read that Rebecca, Niel, and Al were all professional, and pleasant to work with. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Excellent Service! Monica is very professional and works very quickly and efficiently to bring to our cars in for service and have a loaner ready for us to get to work More

by CAS0713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Mar 16, 2017 -

Hoffman Lexus responded

Hi CAS0713, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to read that Monica was professional and worked quickly and efficiently to ensure that all your concerns with your vehicles were addressed so that we could get you back out on the road again as soon as possible. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2017

Great Service Micki worked quickly and professionally to get my car in for service and a loaner prepared for me to get on with my day. Although I did not have an up More

by DENISEWHITFORD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micki Freeman
Mar 15, 2017 -

Hoffman Lexus responded

Hello DENISEWHITFORD, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to hear that Micki worked quickly and professionally to address all your concerns with your vehicle thoroughly. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 13, 2017

Excellent Buying Experience One of the best, if not the best, auto buying experiences that I have had. I would recommend others to this dealership. Thanks again for all your he More

by ARTNOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Peter Quagliaroli, Oren Corridon
Mar 13, 2017 -

Hoffman Lexus responded

Hello ARTNOWELL, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are pleased to read that our team was able to provide you with an exceptional experience. Thank you for your recommendation! We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

...
43
...