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Hoffman Lexus
East Hartford, CT
1,620 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 09, 2017
5000 Mile Checkup This was my first service experience at Hoffmans. Micki was very friendly and a pleasure to deal with. The shuttle drivers were also very friendly and This was my first service experience at Hoffmans. Micki was very friendly and a pleasure to deal with. The shuttle drivers were also very friendly and on time for the pickup. More
by Paul L.
Verified CustomerEmployees Worked With
Micki Freeman
March 09, 2017
Thank you Leased a beautiful Lexus RX 350 I never thought I could afford. Great experience with the staff. Very happy with the service and the SUV. Leased a beautiful Lexus RX 350 I never thought I could afford. Great experience with the staff. Very happy with the service and the SUV. More
by Brenda
Employees Worked With
Walter Pethick, Bob DiNapoli, Peter Quagliaroli, Oren Corridon
March 09, 2017
Excellent Customer service top notch. Jocelyn excellent as well as the nice man who gave me a water. Unfortunately I can't remember his name but Jocelyn would k Customer service top notch. Jocelyn excellent as well as the nice man who gave me a water. Unfortunately I can't remember his name but Jocelyn would know. More
by donna.carangelo
Employees Worked With
Jocelyn Vincent
March 09, 2017
Six (6) months regular maintenance review. Was greeted by Sarah Gagnon (my service consultant )with a Good morning smile. Waited while having the service done in a very clean, comfortable wait Was greeted by Sarah Gagnon (my service consultant )with a Good morning smile. Waited while having the service done in a very clean, comfortable waiting room. Would highly recommend this dealer ship for being on time and professional. More
by RITA.BERNARD
Employees Worked With
Sarah Gagnon
March 08, 2017
Service Rep very cordial, efficient and knowledgeable about the work to be done and how long it would take to the exact time frame quoted to me. Appreciate Rep very cordial, efficient and knowledgeable about the work to be done and how long it would take to the exact time frame quoted to me. Appreciate his kindness and professionalism. More
by TOMBERLINPAT
Employees Worked With
Matthew Salimando
March 08, 2017
Dead battery Bob DiNapoli is exceptionally nice and very helpful person . He took the time to answer multiple questions, not even connected to the service I went f Bob DiNapoli is exceptionally nice and very helpful person . He took the time to answer multiple questions, not even connected to the service I went for. More
by JH
Employees Worked With
Bob DiNapoli
March 08, 2017
New car purchas My salesman Tom Ryan was the best! He took time to listen to my needs and delivered. The car was perfect, and he provided some little extras to me tha My salesman Tom Ryan was the best! He took time to listen to my needs and delivered. The car was perfect, and he provided some little extras to me that exceeded my expectation. More
by KRGORMAN1
Employees Worked With
Walter Pethick, Bob DiNapoli, Peter Quagliaroli, Tom Ryan
March 08, 2017
Jocelyn Vincent was FANTASTIC!!! I brought my vehicle in for regular maintenance service. Jocelyn Vincent was my service advisor. She went above and beyond to expedite the process alo I brought my vehicle in for regular maintenance service. Jocelyn Vincent was my service advisor. She went above and beyond to expedite the process along with her customer service. She is the perfect fit for the Lexus Brand. Thank you so much once again for being so kind and pleasant! More
by SPECIALIZED2004
Employees Worked With
Jocelyn Vincent
March 08, 2017
Lexus service It was a pleasant surprise how they cleaned my car was inside out and that the work I expected to pay for was covered under. Good people to buy and s It was a pleasant surprise how they cleaned my car was inside out and that the work I expected to pay for was covered under. Good people to buy and service with. Doug More
by DFERNANDEZSR
Employees Worked With
Craig Tracey
March 07, 2017
Efficient and professional Bought a previously owned car, which is always a stressful experience. The Hoffman team was professional and efficient in all the steps needed to com Bought a previously owned car, which is always a stressful experience. The Hoffman team was professional and efficient in all the steps needed to complete the transaction. More
by par533
Employees Worked With
Al Ramos, Matt Louis
