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Hoffman Lexus
East Hartford, CT
1,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,617 reviews
March 09, 2017
Six (6) months regular maintenance review. Was greeted by Sarah Gagnon (my service consultant )with a Good morning smile. Waited while having the service done in a very clean, comfortable wait Was greeted by Sarah Gagnon (my service consultant )with a Good morning smile. Waited while having the service done in a very clean, comfortable waiting room. Would highly recommend this dealer ship for being on time and professional. More
by RITA.BERNARD
Verified CustomerEmployees Worked With
Sarah Gagnon
March 08, 2017
Service Rep very cordial, efficient and knowledgeable about the work to be done and how long it would take to the exact time frame quoted to me. Appreciate Rep very cordial, efficient and knowledgeable about the work to be done and how long it would take to the exact time frame quoted to me. Appreciate his kindness and professionalism. More
by TOMBERLINPAT
Employees Worked With
Matthew Salimando
March 08, 2017
Dead battery Bob DiNapoli is exceptionally nice and very helpful person . He took the time to answer multiple questions, not even connected to the service I went f Bob DiNapoli is exceptionally nice and very helpful person . He took the time to answer multiple questions, not even connected to the service I went for. More
by JH
Employees Worked With
Bob DiNapoli
March 08, 2017
New car purchas My salesman Tom Ryan was the best! He took time to listen to my needs and delivered. The car was perfect, and he provided some little extras to me tha My salesman Tom Ryan was the best! He took time to listen to my needs and delivered. The car was perfect, and he provided some little extras to me that exceeded my expectation. More
by KRGORMAN1
Employees Worked With
Walter Pethick, Bob DiNapoli, Peter Quagliaroli, Tom Ryan
March 08, 2017
Jocelyn Vincent was FANTASTIC!!! I brought my vehicle in for regular maintenance service. Jocelyn Vincent was my service advisor. She went above and beyond to expedite the process alo I brought my vehicle in for regular maintenance service. Jocelyn Vincent was my service advisor. She went above and beyond to expedite the process along with her customer service. She is the perfect fit for the Lexus Brand. Thank you so much once again for being so kind and pleasant! More
by SPECIALIZED2004
Employees Worked With
Jocelyn Vincent
March 08, 2017
Lexus service It was a pleasant surprise how they cleaned my car was inside out and that the work I expected to pay for was covered under. Good people to buy and s It was a pleasant surprise how they cleaned my car was inside out and that the work I expected to pay for was covered under. Good people to buy and service with. Doug More
by DFERNANDEZSR
Employees Worked With
Craig Tracey
March 07, 2017
Efficient and professional Bought a previously owned car, which is always a stressful experience. The Hoffman team was professional and efficient in all the steps needed to com Bought a previously owned car, which is always a stressful experience. The Hoffman team was professional and efficient in all the steps needed to complete the transaction. More
by par533
Employees Worked With
Al Ramos, Matt Louis
March 06, 2017
Seamlesslly simple. Cordial greeting from a very knowledgeable representative. He asnswered all my questions and went out of his way to get any unanswered questions r Cordial greeting from a very knowledgeable representative. He asnswered all my questions and went out of his way to get any unanswered questions resolved. The entire experience was seamlessly easy. More
by John M.
Employees Worked With
Oren Corridon
March 04, 2017
Per usual, another quality service visit to Hoffman 260K service to my 2004 ES330; continues to run like new with my every 10K service visit to Hoffman Lexus. Drive it with confidence thanks to careful 260K service to my 2004 ES330; continues to run like new with my every 10K service visit to Hoffman Lexus. Drive it with confidence thanks to careful inspection and thoughtful recommendations for service More
by PETERSENJF
Employees Worked With
Jocelyn Vincent
March 03, 2017
As pleasant an experience as the first time We just purchased our second RX350 from Hoffman Lexus and were very pleased with both the low pressure and attentive service we experienced. Ethan, ou We just purchased our second RX350 from Hoffman Lexus and were very pleased with both the low pressure and attentive service we experienced. Ethan, our sales rep, was great. He patiently worked with us to find just the right vehicle and options for our needs and desires. I will continue to recommend both he and Hoffman Lexus to any of my friends and family. I bought another RX for the mix of luxury and reliability I have come to appreciate. I came back to Hoffman for the excellent sales and service. More
by ggyngell
Employees Worked With
Sebastian Chodulski, Al Ramos, Ethan Williamson
