Hoffman Lexus
East Hartford, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,637 reviews
Jocelyn A people person. Great customer service. Had the problem diagnosed, gave me a timeline, and met all my needs. Good communication and a smooth process. A people person. Great customer service. Had the problem diagnosed, gave me a timeline, and met all my needs. Good communication and a smooth process. More
Perfection from beginning to end From Bradley Hoffman, to Kevin Warriner, to Tom Ryan, to Al Ramos, I was treated with great care, and respect. It was a wonderful experience and I w From Bradley Hoffman, to Kevin Warriner, to Tom Ryan, to Al Ramos, I was treated with great care, and respect. It was a wonderful experience and I will only deal with Hoffman. More
outstanding service I really needed to have the oil change done it wast a lot quicker than I thought it would be ms Vincent was outstanding and car was cleaned I really needed to have the oil change done it wast a lot quicker than I thought it would be ms Vincent was outstanding and car was cleaned More
Well done! From start to,finish, everyone was professional, friendly, and provided great suggestions followed up with great service. I will be back for the Gret From start to,finish, everyone was professional, friendly, and provided great suggestions followed up with great service. I will be back for the Greta service. More
excellent the customer service was excellent, and I will encourage anyone to use this dealer because the workers are well trained and can fix all car troubles. the customer service was excellent, and I will encourage anyone to use this dealer because the workers are well trained and can fix all car troubles. More
service The people were very friendly. The prices were not only high but almost triple the price of other places you can get the same service. The people were very friendly. The prices were not only high but almost triple the price of other places you can get the same service. More
Excellent Service! Monica is very professional and works very quickly and efficiently to bring to our cars in for service and have a loaner ready for us to get to work Monica is very professional and works very quickly and efficiently to bring to our cars in for service and have a loaner ready for us to get to work and back at the end of the day to pick up our vehicles. More
purchase of Rx 350 The 3 people that we dealt with were very professional and pleasant to work with. The car was ready as scheduled. We will highly recommend Hoffman Le The 3 people that we dealt with were very professional and pleasant to work with. The car was ready as scheduled. We will highly recommend Hoffman Lexus to our friends. More
Great Service Micki worked quickly and professionally to get my car in for service and a loaner prepared for me to get on with my day. Although I did not have an up Micki worked quickly and professionally to get my car in for service and a loaner prepared for me to get on with my day. Although I did not have an updated insurance card in the car, she offered a quick and simple solution - email the updated card direct from my agent. Within a ew minutes, I was on my way. More
way way WAY OVERPRICED Yeah, I get it. It's a Lexus. But that should not be the reason that the dealership gets to overcharge for a glorified Toyota. My other car is an A Yeah, I get it. It's a Lexus. But that should not be the reason that the dealership gets to overcharge for a glorified Toyota. My other car is an Acura - a glorified Honda, and they charge me less than half the price for the same exact service - LESS THAN HALF. FOR AN ACURA - in the same exact class as a Lexus. I walked out of the dealership feeling I got totally xxxxx after paying $215 for an oil change and tire rotation. I'll repeat that. PAYING $215 FOR AN OIL CHANGE AND TIRE ROTATION! For comparison purposes, Schaller Acura charged me under $100 for the exact same service. Same exact model year of the car (2015). Same exact service for oil change using synthetic oil. Same exact number of tires being rotated. MORE THAN DOUBLE THE COST. I think the only difference was the use of 7 quarts of synthetic oil versus 5 quarts for my car. So, I paid over $100 for, what amounts to, an extra 2 quarts of synthetic oil. Can't wait until my lease is up. Jim Rini More










