
Hoffman Lexus
East Hartford, CT
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Great service department. Austin was very attentive. Helped me out with various questions and took his time to explain things. Has a very nice manner when dealing with custom Austin was very attentive. Helped me out with various questions and took his time to explain things. Has a very nice manner when dealing with customers. More
Bait and switch stealership and sell lemon cars that potentially can cause devastating events and crashes. I live near a school just imagine the kids. They don’t do good at painting they use nail poli potentially can cause devastating events and crashes. I live near a school just imagine the kids. They don’t do good at painting they use nail polish. Their tow company scratches new cars with no care at all. MRSP is disgusting at this stealership. They’ll make fake add-ons just to find a way to steal from you after the deal is done. Slime ball behavior. Nothing but crooks and they’ll make you pay when their junk cars break down and you can potentially lose your job just by buying their switch and bait cars. It is 100% worse if you co-sign and they were trying to destroy my credit and my family member too. Double whammy. Stay away from this stealership or you’ll be the next scam victim. More
Our salesman Steve was very helpful and spent as much time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to than time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to thank the sales manger Walter, for a stress free purchase. More
My salesman Benjamin P was tremendously honest, fair & genuine. He made purchasing my IS 350 a fun experience and one I’ll never forget. I will be a return customer due to this incredible service & will genuine. He made purchasing my IS 350 a fun experience and one I’ll never forget. I will be a return customer due to this incredible service & will be referring friends & family over his way! More
Hello, My wife and I have purchased (2) Lexus vehicles in the past nine months. I liked Hers so much that I went out and bought myself one too! Tom Ryan was our salesman, who is very knowledgeabl vehicles in the past nine months. I liked Hers so much that I went out and bought myself one too! Tom Ryan was our salesman, who is very knowledgeable and highly professional. The real test when buying a new car comes after the initial sale when the salesman takes his time and introduces you, in detail, to your new vehicle. These people at Hoffman Lexus went above and beyond our expectations and made our car purchases pleasant and enjoyable. We will definitely share our experiences with our friends and family and look forward to another purchase down the road! More
It’s all about the people for me and the continued relationship. Thank you Charif for always being Amazing and supportive. When I talked about service I often talk about my experience with you. You ma relationship. Thank you Charif for always being Amazing and supportive. When I talked about service I often talk about my experience with you. You make me feel like a superstar I don’t think you realize how your treatment of me as a Customer and how you have made an amazing impact on me. I thank Lexus for giving this space to operate. Wherever life takes me I will always remember this dealership because of people like Cherif. And another person that I am impressed with is Austin Sanchez I don’t think I have ever dealt with him but what an amazing addition to the awesome personalized service. In my opinion this is the best dealership ever. Love me some Hoffman Lexus. Continue to keep a focus on customer service.🙏🏾 More
Our experience with Hoffman Lexus was excellent. Ben was informative, courteous and professional. What could have been a stressful experience was actually very easy. We are very satisfied customers Ben was informative, courteous and professional. What could have been a stressful experience was actually very easy. We are very satisfied customers and would purchase a car there again. More