Hoffman Lexus

Excellent customer service. Without an appointment the service was excellent, and the price was fair.Everyone of the employees i came in contact was very warm and friendly. Without an appointment the service was excellent, and the price was fair.Everyone of the employees i came in contact was very warm and friendly. More

Always the best Have been a Hoffman customer since 1980 when I purchased my Alfa Romeo Spyder from the dealership in Avon( which I still own 93,000 original miles).Th Have been a Hoffman customer since 1980 when I purchased my Alfa Romeo Spyder from the dealership in Avon( which I still own 93,000 original miles).Then my next vehicle was a Saab from their East Hartford dealership in 1987. Purchased my first Lexus RX in 2003 which I gave to my daughter in 2011 when I bought another 2011 RX 350. Hoffman was always the best for sales, service and trust and why I have been a loyal customer for almost 40 years. More

Great service The car was not working properly and upon a cold start, problems/noise/clanking were heard. A loaner was provided so they could experience the proble The car was not working properly and upon a cold start, problems/noise/clanking were heard. A loaner was provided so they could experience the problem after sitting overnight. Problem found, tested, another problem found, fixed, road tested again. All is well! Covered under warrantee. More

Excellent 25K check-up Micki was friendly and helpful. The service visit was completed as described and the car was ready earlier than was promised. Thank you.See you next t Micki was friendly and helpful. The service visit was completed as described and the car was ready earlier than was promised. Thank you.See you next time. More

Basic Oil change Friendly greeting when you arrive straight into the garage. Clean and professional dealership and service area. LOVE the lounge area that you wait in Friendly greeting when you arrive straight into the garage. Clean and professional dealership and service area. LOVE the lounge area that you wait in with TV, fireplace and a selection of coffee or soda. Great place overall!! More

Hoffman Lexus is incomparably good! Hard to imagine a more thorough, helpful, conscientious service team than Hoffman's! Especially Jocelyn Vincent, who is an exceptionally caring-- and Hard to imagine a more thorough, helpful, conscientious service team than Hoffman's! Especially Jocelyn Vincent, who is an exceptionally caring-- and careful -- service professional. More

Great service! Loved my car wash. While I did have a bit of a wait when I arrived for my appointment, I was apologized to for waiting (rare these days), and actually had a lovely chat While I did have a bit of a wait when I arrived for my appointment, I was apologized to for waiting (rare these days), and actually had a lovely chat with the Service Manager. He promised the car in 80 minutes, and in 80 minutes he came to get me to go over the results, I paid my bill, and then happily drove away in my beautifully clean car. Thank you Hoffman Lexus! More

Happy and satisfied! I walked into the dealership knowing what I wanted for a vehicle and Karan found me exactly what I wanted. I am comfortable with the price, the car, t I walked into the dealership knowing what I wanted for a vehicle and Karan found me exactly what I wanted. I am comfortable with the price, the car, the Simonizing and the extended warranty. Thank you for your great service. More

Thuy Dang car owner First day I work on to the dealer, I'm feeling very comfortable, because salesman Abniel Velazquez come over help me everything I need, and he very ha First day I work on to the dealer, I'm feeling very comfortable, because salesman Abniel Velazquez come over help me everything I need, and he very happy service the car I looking for, I will give him more stars if I can And also I have a old car GX470 , I been service with your dealer at least 7or 8 year, but Micki Freeman the one I can trust, I try different couples people in there but not the same, More

Service for routine maintenance- no problem scheduling for date I wanted,courteous driver (alittle late but I was notified with a phone call so not a proble for routine maintenance- no problem scheduling for date I wanted,courteous driver (alittle late but I was notified with a phone call so not a problem) my car was returned promptly and freshly washed! More