
Hoffman Lexus
East Hartford, CT
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Excellent The process of acquiring this car was excellent. The staff was very curious and very accomodating. There were no surprises. My questions were answer The process of acquiring this car was excellent. The staff was very curious and very accomodating. There were no surprises. My questions were answered. The instruction was very useful. More
Trust dealership Prefer to have them service my Lexus as they know the Lexus vehicles so well and I know I'll get an honest and fair shake from Hoffman Lexus. Prefer to have them service my Lexus as they know the Lexus vehicles so well and I know I'll get an honest and fair shake from Hoffman Lexus. More
Excellent Service As always, Bob DiNapoli is awesome. He is friendly, He is very thorough explaining what needed to be done. He provides the best customer service at al As always, Bob DiNapoli is awesome. He is friendly, He is very thorough explaining what needed to be done. He provides the best customer service at all time. Thanks Bob More
Very satisfied Help me in every aspect to meet my goal of purchased my new lexus .very friendly and very helpful compare to other dealer that I went to thanks alot Help me in every aspect to meet my goal of purchased my new lexus .very friendly and very helpful compare to other dealer that I went to thanks alot More
A new car in just two days. We just leased a 2017 ES 350 from Karan Singh. This is the fourth Lexus we have leased, the second with Karan. Never a bad experience. All employees w We just leased a 2017 ES 350 from Karan Singh. This is the fourth Lexus we have leased, the second with Karan. Never a bad experience. All employees were friendly, interested in our comfort level and in our knowledge of the vehicle. Very happy. More
Extremely professional and total first class service. We are first time Lexus owners and from the moment we walked in the door, we were treated like regular customers. This was by far the most pleasant e We are first time Lexus owners and from the moment we walked in the door, we were treated like regular customers. This was by far the most pleasant experience we have ever had buying a car. What I liked most was the first class service delivered in a very down to earth way. All I can say is that Tom is awesome! He was so likable and really wanted to put us in the right vehicle. He and the rest of the staff were a pleasure to work with. We never felt any pressure. We are so happy with our purchase! Thank you to all! More
Great Purchasing Experience! I recently purchased a 2015 Lexus ES 350 from Tom Ryan,. HIs gentle approach to sharing the necessary information that I needed to make an informed d I recently purchased a 2015 Lexus ES 350 from Tom Ryan,. HIs gentle approach to sharing the necessary information that I needed to make an informed decision was refreshing. His consultative approach was appreciated and he made me feel like I was buying a brand new car throughout the whole process through delivery. More
Obtain 2nd key Great assistance with obtaining second key for my new car. Some how the back up key was not obtained during final pick up with my new car. Ryan was Great assistance with obtaining second key for my new car. Some how the back up key was not obtained during final pick up with my new car. Ryan was helpful to resolve the situation. More
New car purchase I purchased my 2nd vehicle from Kevin Schoffield. This is now my 4th Lexus. I could not have been happier with the customer service throughout the exp I purchased my 2nd vehicle from Kevin Schoffield. This is now my 4th Lexus. I could not have been happier with the customer service throughout the experience. More
Recent Service Jocelyn was my service advisor, and she was excellent! She was very personable and professional. I had a very comfortable wait in the lobby. With my f Jocelyn was my service advisor, and she was excellent! She was very personable and professional. I had a very comfortable wait in the lobby. With my feet up on the recliner, I was able to get a lot of work done, as if it was in the comfort of my own living room. When my car was ready, I had another pleasant exchange with Jocelyn. I would highly recommend her! More