Hoffman Lexus

Excellent Service and Facility. Matt was great to work with. Got me to the price I wanted on the car I liked. It was done in under 3 days. Matt was great to work with. Got me to the price I wanted on the car I liked. It was done in under 3 days. More

Amazing Service Great experience buying my new Lexus! Tom Ryan was a pleasure to work with. Gave honest answers to all my questions and was never too pushy. Great experience buying my new Lexus! Tom Ryan was a pleasure to work with. Gave honest answers to all my questions and was never too pushy. More

Purchase of RX-350 We received excellent service for our recent purchase of our 2017 Lexus RX-350. Mark Pfahler was very helpful when describing the features of the car, We received excellent service for our recent purchase of our 2017 Lexus RX-350. Mark Pfahler was very helpful when describing the features of the car, and answering our questions. He is a good representative for Hoffman Lexus. Also, Peter Quagliaroli handled the financial aspects for the purchase with a great deal of expertise which worked to our benefit. More

Disappointed Overpriced service and couldn't even put air in the tires after spending $1,200.00, and following "free check-up, tire pressure light still on! Overpriced service and couldn't even put air in the tires after spending $1,200.00, and following "free check-up, tire pressure light still on! More

Purchase of a 2017 GX 460 Matt Louis was very knowledgeable and easy to work with. Pleasure purchasing a vehicle at Hoffman Lexus! My wife and I love the informational semina Matt Louis was very knowledgeable and easy to work with. Pleasure purchasing a vehicle at Hoffman Lexus! My wife and I love the informational seminars! More

Purchasing New Vehicle . We had an excellent experience with Hoffman Lexus while looking to purchase a new vehicle-RX350. We started with an email inquiry. They were very prom We had an excellent experience with Hoffman Lexus while looking to purchase a new vehicle-RX350. We started with an email inquiry. They were very prompt in responding with available vehicles matching our needs and the best price. Then, we visited the dealership and test drove the vehicle matching our requirements. Our sales person Mr. Ethan Williamson walked us through all standard & optional equipments. We were impressed with courtsey & professionalism shown throughout our dealings with their sales department in person or on phone. We negotiated a very reasonable price for the new vehicle without much hassle. We also had very good experience during delivery process. all paperwork was handled professionally & efficiently. Tech person explained in detail all safety & navigation items and controls. She was also very professional. We were told by both Sales & Tech Persons to call any time if we have questions or issues with the vehicle. We will highly recommend Lexus Hoffman Dealership to our family members and friends. More

Great dealing with Micki, oil change took too long.. Micki was very professional and knowledgeable. Car took too long for an oil change. I needed 4 new tires for my car and had to go elsewhere because Micki was very professional and knowledgeable. Car took too long for an oil change. I needed 4 new tires for my car and had to go elsewhere because your price for the tires were outrageous. I purchased 4 Michelin Primacy tires elsewhere after the oil change for $500 less than your quote. It would have been very convenient for me to purchase the tires and have them mounted along with the oil change service if the price was acceptable which it was not. More

Excellent Service! I brought my car in for brakes and tires last week. Micki was friendly and professional. Overall, service went very well. I would recommend anyone I brought my car in for brakes and tires last week. Micki was friendly and professional. Overall, service went very well. I would recommend anyone going here. More

Consistently good at all they do I recently had a 20K service on my 2016 Lexus. My experience was consistent with every other time I have dealt with this dealership -- very satisfying I recently had a 20K service on my 2016 Lexus. My experience was consistent with every other time I have dealt with this dealership -- very satisfying. The staff are courteous, helpful and friendly. I notice that they smile - seems to me they like their work. In particular, my experience this time with Jocelyn Vincent was very positive. I got clear answers to my questions, without any condescension. I felt well taken care of, and I left there smiling! I would recommend this place for service, and I don't think Hoffman's pricing is astronomical. More

First Scheduled Maintenance on 2016 RX 350 Have been a Hoffman customer for over 3 years...every interaction with them is always positive, professional and very efficient. Scheduling a service Have been a Hoffman customer for over 3 years...every interaction with them is always positive, professional and very efficient. Scheduling a service appointment is very easy. When I arrive at the scheduled time, everything from that point on is timely and convenient. Hands down, Hoffman is the best Lexus dealer in CT. More