
Hoffman Lexus
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,617 reviews
Hoffman's Service is GREAT! Running my business and watching my grandchildren, I don't have time to do the important things I should do. Hoffman's took care of that for me. Man Running my business and watching my grandchildren, I don't have time to do the important things I should do. Hoffman's took care of that for me. Many thanks, and Happy Holidays to all. More
Ver satisfied with the Lexus service I am a returning customer and the service I received from Karan Singh was excellent. He went above and beyond to assist me. All the employees I spen I am a returning customer and the service I received from Karan Singh was excellent. He went above and beyond to assist me. All the employees I spent time with were great. Lexus has great people and they make the company great. More
Service Maintenance I will start with I have never had a bad experience with the team in Lexus Service; they treat everyone as if they are #1; (which is the way all custo I will start with I have never had a bad experience with the team in Lexus Service; they treat everyone as if they are #1; (which is the way all customer should be treated). Jocelyn was great, very informative, concerned and very personable. More
First Purchase at Hoffman's Hoffman's people are great! Everyone I spoke to during my purchase were very friendly and helpful at getting me into the car I was looking for. Mainl Hoffman's people are great! Everyone I spoke to during my purchase were very friendly and helpful at getting me into the car I was looking for. Mainly I dealt with my Salesman, Reggie Plante who was extremely helpful and professional thoughout my whole buying experience at Hoffman's. He made me feel very comfortable and was there to answer all my questions. More
First class all the way From sales to service, every Hoffman employee shows enthusiasm, professionalism and care for the customer. Facilities are clean and well-appointed. A From sales to service, every Hoffman employee shows enthusiasm, professionalism and care for the customer. Facilities are clean and well-appointed. A pleasurable car buying experience! More
Purchase of Certified of Owned Lexus I was in market for another vehicle. I had purchased a new 2002 Lexus RX350 in 2002 from Hoffman. This car has since been handed down to my college I was in market for another vehicle. I had purchased a new 2002 Lexus RX350 in 2002 from Hoffman. This car has since been handed down to my college age son. It has 302,000 miles and still going strong! I had used Hoffman service throughout the ownership of that vehicle. I though about purchasing a new vehicle ,a different brand, but still wanted to look at a Lexus.I went to Hoffman to check out the Rx's. I meet with Woody Hammonds and asked to look over the pre owned vehicles, and i test drove a 2013 RX 350. I enjoyed the vehicle , was impressed with its condition, and a 11 year upgrade is a lot in this day and age a technology. I came back again to test drive with my wife and we decided to buy it. No pressure at all very relaxed and pleasure working with Woody and Peter Quagliaroli for the financing. I already know what i can expect with service...excellence! More
A satisfied (returning) customer! Informed customers know that there are many dealers with whom to do business. Choosing one means the dealership offers something special and more than Informed customers know that there are many dealers with whom to do business. Choosing one means the dealership offers something special and more than what is standard. As a returning Hoffman Lexus customer, my experiences have consistently been very positive. This time I worked with Tom Ryan, a friendly, informed, helpful, and efficient sales professional. Tom presented us with information about our choice of models and financing options without any pressure. Every detail of the transaction was facilitated by Tom in a personable, caring, and timely manner. Rebecca was thorough in going over numerous technical details about our choice, and it was really helpful to be able to "practice" several commands on site. Peter was efficient and able to explain details of the financing in a clear, straightforward manner. He was genuine in his appreciation of our continued business. All in all, from start to finish, it was a smooth, pleasant experience with welcoming and conscientious staff. Thank you! More
Amazing service I have ever experienced! It was just so easy and very convienient to get the loaner for couple of hours to run my errands. Everyone was just very helpful and took care of eve It was just so easy and very convienient to get the loaner for couple of hours to run my errands. Everyone was just very helpful and took care of everything that needed to be done. And love to see my car was so cleaned and washed. More
First Class Service as always! Received the same fabulous level of service as always! I can always count on Bob to be a pleasure to deal with and I trust his judgement regarding th Received the same fabulous level of service as always! I can always count on Bob to be a pleasure to deal with and I trust his judgement regarding the service needs of my car. This is my second Lexus; I love the car and the service Hoffman provides - first rate! More
Great service dept., attentive to customer care. I gave a high rating of these two womens' customer support. They are consistent each time I have serviced my vehicle and helpful. I have been working I gave a high rating of these two womens' customer support. They are consistent each time I have serviced my vehicle and helpful. I have been working with Monica for approximately two years and have no complaints. More