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Hoffman Lexus
East Hartford, CT
1,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,617 reviews
November 25, 2016
Continual Great Service We continually get great service from the Hoffman team. I would like to call out the VAlet team that is prompt, curtious and always ready to please. We continually get great service from the Hoffman team. I would like to call out the VAlet team that is prompt, curtious and always ready to please. I would also like to commend Bob DiNapoli for his continual support, he is the reason we keep coming back to Hoffman LExus More
by ruth.kelly
Verified CustomerEmployees Worked With
Bob DiNapoli
November 25, 2016
Pleasant welcoming visit. Recently came in for an oil change and I have say the employees here are some the nicest people I've met thus far. You welcomed and respect as soon as Recently came in for an oil change and I have say the employees here are some the nicest people I've met thus far. You welcomed and respect as soon as you enter the dealership. Special thanks to Jocelyn Vincent for making sure all my concerns were addressed as well as fixed. Alex Washington More
by washingtonovaloffice
Employees Worked With
Jocelyn Vincent
November 25, 2016
Back to RX 350 Dealership helped me resolve issues with previous model and made sure those were not lacking in next vehicle I purchased. So far, so good. Happy. Dealership helped me resolve issues with previous model and made sure those were not lacking in next vehicle I purchased. So far, so good. Happy. More
by LORIMCORAH
Employees Worked With
Walter Pethick, Al Ramos, Rebecca Halprin, Tom Ryan
November 23, 2016
Oil Change Appointment was easy to make and at my convenience. Time quoted to complete the service was accurate. Waiting room was comfortable and inviting. Li Appointment was easy to make and at my convenience. Time quoted to complete the service was accurate. Waiting room was comfortable and inviting. Lindsay Fenton was knowledgeable, professional, and friendly. Everyone was smiling! More
by E. Lichota
Employees Worked With
Lindsay Fenton
November 22, 2016
Used car purchase Over time, we have purchased or traded in numerous vehicles from Hoffman Lexus. Ryan Mendez is the ONLY sales person with whom we will work. His follo Over time, we have purchased or traded in numerous vehicles from Hoffman Lexus. Ryan Mendez is the ONLY sales person with whom we will work. His follow through is consistently timely and he has always made a point of hearing our needs. Ryan is assertive but respects the customer's need to step away from process to make a decision. Sebastian Chodulski has been very helpful and professional, as well. He has graciously acknowledged us as valued customers. More
by Yaylexus3
Employees Worked With
Sebastian Chodulski, Ryan Mendez
November 22, 2016
Maintenance and bodywork Bob Dinapoli is the consummate professional. He always follows through on whatever issue is of concern and keeps us informed on a timely basis. Bob ne Bob Dinapoli is the consummate professional. He always follows through on whatever issue is of concern and keeps us informed on a timely basis. Bob never lets you feel as though you're "another number" to be handled. Mickey, Monica and Tim always offer a personal greeting. More
by Yaylexus3
Employees Worked With
Bob DiNapoli
November 21, 2016
Make your next car transaction an outstanding experience! From the sales manager to the sales executive to the service advisor, you can count on caring, interest in your needs, a focus on value through fair p From the sales manager to the sales executive to the service advisor, you can count on caring, interest in your needs, a focus on value through fair pricing and a fervent effort to optimize your consumer satisfaction at all times...that's what it is like when dealing with Hoffman Lexus! Take it from me and my 20+ years in being a very pleased customer. More
by RPMJ44
Employees Worked With
Kevin Schoffield, Walter Pethick, Bob DiNapoli, Peter Quagliaroli
November 19, 2016
incredibly superb service As usual the service was superb and MS. Vincent was very polite and courteous. It is always a pleasant experience to bring my car in for service. As usual the service was superb and MS. Vincent was very polite and courteous. It is always a pleasant experience to bring my car in for service. More
by ARTBAL
Employees Worked With
Jocelyn Vincent
November 18, 2016
1st service call for my new Lexus Jocelyn treated me great, very friendly and courteous. Also the sandwich order she placed for me was excellent (nice touch). The only thing I have a Jocelyn treated me great, very friendly and courteous. Also the sandwich order she placed for me was excellent (nice touch). The only thing I have a concern with - not Jocelyns fault was the car wash.. not a very good job - had to fix it today More
by ECHRZANOWSKI
Employees Worked With
Jocelyn Vincent
November 17, 2016
11-16-16 visit Derek was the best tech I've met through all 50 years of buying and dealing with service tech. When complete Monica did an excellent job as well. Derek was the best tech I've met through all 50 years of buying and dealing with service tech. When complete Monica did an excellent job as well. More
by NYY1948
Employees Worked With
Derek, Monica Pelletier
