
Hoffman Lexus
East Hartford, CT
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It was fabulous...as usual! I feel like the staff goes the extra mile...and then some...to make car buying a lovely experience instead of a dreaded task. I've purchased multiple I feel like the staff goes the extra mile...and then some...to make car buying a lovely experience instead of a dreaded task. I've purchased multiple vehicles from Hoffman Lexus and each experience has been pleasant. More
Our Recent Experience with Hoffman Lexus. Our experience in shopping for a used Lexus was great. The Salesman Carlos listed to us and searched for a vehicle that met our needs. Very respect Our experience in shopping for a used Lexus was great. The Salesman Carlos listed to us and searched for a vehicle that met our needs. Very respectful and kind during our time with him. He took so much time for us we actually felt guilty for taking so much of is time. Our experience with the Finance area was also pleasant as we felt no pressure to buy additional warranties, etc. We would recommend Hoffman Lexus to our Family and Friends. Doug & Debbie Durdan More
Awesome Very good dealer. They strive very hard to help customers. Mainly Al ramos and Ryan mendez. Just go in and ask for them to get a great deal Very good dealer. They strive very hard to help customers. Mainly Al ramos and Ryan mendez. Just go in and ask for them to get a great deal More
Wonderful ! Lindsay Fenton greeted me as soon as I arrived. Lindsay Fenton really knows how to greet and make the customer feel welcome even if it's 7:00 am in the morning. Her congenial personality and knowled Lindsay Fenton really knows how to greet and make the customer feel welcome even if it's 7:00 am in the morning. Her congenial personality and knowledge of the service dept made the wait a pleasure. Looking forward to my next service on my Lexus. More
Great customer service Staff is pleasant and helpful and they do a great job of keeping you apprised of status of maintenence. I never get the feeling that they are trying Staff is pleasant and helpful and they do a great job of keeping you apprised of status of maintenence. I never get the feeling that they are trying to oversell services. More
"Extremely Satisfied" with my recent visit to our service de partment. I do not like that you are forcing me to write twenty-five words in order to say that I thought you did a good job. partment. I do not like that you are forcing me to write twenty-five words in order to say that I thought you did a good job. More
They did what they told me they were going to do When I drove in I was meet in a few minutes by a service rep. We went over the maintenance work that was going to be done and how long it would take. When I drove in I was meet in a few minutes by a service rep. We went over the maintenance work that was going to be done and how long it would take. They then did it and I was out the door when they said i would be. More
excellent and timely service Second free check up at 1 year; like the delivery service. Everything was on time. The car is pricey but it is worth it in all respects Second free check up at 1 year; like the delivery service. Everything was on time. The car is pricey but it is worth it in all respects More
Excellent service The entire team was professional and knowledgeable. Made The car shopping experience easy, fast and efficient. This is my 5th Lexus. I will keep going The entire team was professional and knowledgeable. Made The car shopping experience easy, fast and efficient. This is my 5th Lexus. I will keep going back to Hoffman More
great service for my 60k ES300h Thoroughly satisfied with my experience with service on my ES300h. Hoffman continues to be a leader in quality and exceptional customer service; befo Thoroughly satisfied with my experience with service on my ES300h. Hoffman continues to be a leader in quality and exceptional customer service; before, during and after any job. More