Hoffman Lexus

Easy and sweet Cannot say enough nice things about buying my RC 350 at Hofgman. From my salesman Mark to The rest of the team it was easy and sweet. Cannot say enough nice things about buying my RC 350 at Hofgman. From my salesman Mark to The rest of the team it was easy and sweet. More

Great experience Wonderful experience- we had leased from another dealer for several years but were completely satisfied with our experience at Hoffman. We will be bac Wonderful experience- we had leased from another dealer for several years but were completely satisfied with our experience at Hoffman. We will be back! More

Service Experience at Hoffman The Service Dept. staff at Hoffman Lexus are great. Monica Pelletier during my last two appointments and Bob Di Napoli previously are very helpful, co The Service Dept. staff at Hoffman Lexus are great. Monica Pelletier during my last two appointments and Bob Di Napoli previously are very helpful, courteous prompt and professional, and Derek Sulliman is always especially competent, knowledgeable, efficient and professional with any technical issue whatsoever addressed and resolved promptly and satisfactorily without any returns necessary. I have had no complaints and highly recommend this dealership from sales to finance to service. More

Great service cheerfully extended I was very satisfied with my Hoffman Lexus experience. My every request was cheerfully met. The level of caring and effort shown was exceptional. I wo I was very satisfied with my Hoffman Lexus experience. My every request was cheerfully met. The level of caring and effort shown was exceptional. I would certainly recommend this dealership to anyone needing work done. More

Outstanding Overall outstanding experience with Karan and Walter. Minor hiccup with getting the original vehicle from another dealer but they were upfront anout Overall outstanding experience with Karan and Walter. Minor hiccup with getting the original vehicle from another dealer but they were upfront anout the situation and secured another vehicle within a week. More

Truly Extremeley Satisfied (which takes alot for me)! Completely satisfied with pick up -in a timely manner - follow up as to reminder of service and day before reminder notification - all extremely satis Completely satisfied with pick up -in a timely manner - follow up as to reminder of service and day before reminder notification - all extremely satisfied and would recommend More

60,000 maintenance review I was pleased with the service. My sales rep who worked with me Was great! However I did get a call recommending a few services be done on my car whi I was pleased with the service. My sales rep who worked with me Was great! However I did get a call recommending a few services be done on my car which were not Immediate needs. My . Suggestion is you don't try to upswell too much, especially to people who don't know a lot about cars. It feels a little as though you are trying to take advantage. More

5000 mile check up/oil change tire rotation I brought my new ES350 in for the 5000 mile check up and had to pick it up after hours (showroom was open but service area was closed for the day). Wh I brought my new ES350 in for the 5000 mile check up and had to pick it up after hours (showroom was open but service area was closed for the day). When I started to drive away I noticed that my tires that has been rotated were at 4 different tire pressures 35,36,38,39 on my screen. I knew this was not a good thing as the tires were cold. I was disappointed the service department that rotated my tires did not take the time to make sure they were at the correct pressure. When I called the service department the next day they said I could have this done anywhere locally and did not have to come back to the dealership. More

Consistently good I have been doing business with Hoffman Lexus for over ten years. Their Service Department is well-run, clean, organized, and their staff is knowled I have been doing business with Hoffman Lexus for over ten years. Their Service Department is well-run, clean, organized, and their staff is knowledgable and customer focused. I like the observation window and can watch my vehicle being serviced if I choose. The waiting room is very comfortable with free wifi, coffee, soft drinks and snacks. As an added bonus, my vehicle is always returned to me washed and vacuumed. More

An Excellent Experience The 30k regular service was done on time and as estimated ... the two faulty rear-door lock actuators were replaced as promised within warranty ... a The 30k regular service was done on time and as estimated ... the two faulty rear-door lock actuators were replaced as promised within warranty ... a loaner was waiting as promised. But then, this kind of excellent, courteous, friendly, quality service is what I've come to expect from Hoffman Lexus. Well done, again! Special thanks to Monica for setting up the appointment and Lindsay for helping me so well on the service day. More