Hoffman Lexus

Satisfied customer As always I was completely satisfied with my recent service visit. This shouldn't have a word length limit, So I guess that the only dissatisfaction I As always I was completely satisfied with my recent service visit. This shouldn't have a word length limit, So I guess that the only dissatisfaction I would have would be this survey. More

5000 mile service The staff was courteous and professional. The waiting area was more than comfortable. My car was ready in the estimated time frame. My car was clea The staff was courteous and professional. The waiting area was more than comfortable. My car was ready in the estimated time frame. My car was clean and I was walked to my vehicle. Very satisfied with the service More

Car wouldn't start and brakes were noisy. Service was uniformly excellent. A call to the Lexus Roadside Service led to a tow truck arriving within two hours, the people at Hoffman contacted u Service was uniformly excellent. A call to the Lexus Roadside Service led to a tow truck arriving within two hours, the people at Hoffman contacted us when the car arrived and Lindsay kept us informed throughout the diagnostic process and let us know when the car was ready to be picked up. Very happy with the whole (unfortunate) experience. More

New Car I recently leased a Lexus from Kevin and Al. They provided me with a hassle free, pressure free experience. They were very informative and assisted me I recently leased a Lexus from Kevin and Al. They provided me with a hassle free, pressure free experience. They were very informative and assisted me with finding the right car for the right price. I appreciate their business and will definitely return in the future. More

Excellent service experience. Very professional and first class service. All employees which I had contact with were very professional, friendly and courteous, specially Micki who Very professional and first class service. All employees which I had contact with were very professional, friendly and courteous, specially Micki who went out of her way to explain the services that my car needed. Keep up the excellent work!! More

Wonderful and very attentive service from all! Sarah was great! She made sure everything was correct. Service was timely and all issues with my car were handled professionally! And my car was cl Sarah was great! She made sure everything was correct. Service was timely and all issues with my car were handled professionally! And my car was cleaned and gas tank filled! More

car sales relationship Karan Singh has now sold us two cars. He is a true asset to your dealership. He is very knowledgeable and patient as a sales person. It was a ple Karan Singh has now sold us two cars. He is a true asset to your dealership. He is very knowledgeable and patient as a sales person. It was a pleasure dealing with him again and we were very pleased. We have on many occasions recommended him and we will continue to do so. Maurice and Alice Doyon More

Smoothest car purchase I've ever had! I came to the Hoffman group 2 years ago for my first Lexus, that was a good experience, very easy no pressure, I came back last week to upgrade and ge I came to the Hoffman group 2 years ago for my first Lexus, that was a good experience, very easy no pressure, I came back last week to upgrade and get a new car, this time it was a great experience, I dealt with Matt Louis, awesome, we picked out the car, went for a ride, hammered out the details, met with the "deal maker" and boom, 45 minutes later I'm done, picked up the car the next day, 15 minutes with Peter in finance, 15 minutes with Rebecca going over new technology and programming my info into the car, all while Matt was handling the rest of the logistics for my old car and plates for the new car, I've had a lot of experiences at multiple dealerships throughout the years, this was by far my best, the level of professionalism, attention to detail and value for my time was excellent, not to mention I feel like I got a good deal, I usually leave a car lot dealing like I overpaid, great job Matt Louis and team, ES350, More

Amazing service and outstanding inventory As a first-time Lexus customer, I was attracted to the CT because of the lease special and decided to check out cars on line. Hoffman is conveniently As a first-time Lexus customer, I was attracted to the CT because of the lease special and decided to check out cars on line. Hoffman is conveniently located and had a car that appeared to meet my exact criteria from colors to features. I went over to investigate further and to see if they could make the deal work. The moon and stars must have been aligned because I got an excellent deal and drove away the same day with my new car. Putting this into perspective, I arrived at 2 pm on the last day of the month, likely the busiest day of the month for any dealership, and still got my car that day. Carlos (the salesman) knew a lot about the cars and was prepared to answer all of my questions. He and Peter (the finance guy) made the deal work so that it met my objectives and was as painless a process as possible. I believe they truly want to provide excellent service. I actually am looking forward to seeing them again in 3 years! More

Great experience with my 1st Lexus purchase!!!! I looked at many Suv's but I'm very happy with my decision to purchase my first Lexus! I absolutely love it! I had a great experience with everyone I looked at many Suv's but I'm very happy with my decision to purchase my first Lexus! I absolutely love it! I had a great experience with everyone that I worked with at Hoffman Lexus!!! Thank you! More