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Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,617 reviews

June 01, 2016

Amazing!!!!!!!!!!!!!!!!! The experience i had in Hoffman Lexus was amazing. Al Ramos,Matt Louis,Peter Quagliaroli and Sebastian Chodulski went above and beyond to get me my dr More

by C.NARVAEZ106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Peter Quagliaroli, Matt Louis
Jun 08, 2016 -

Hoffman Lexus responded

Hello C.NARVAEZ106, We are so pleased to read that your most recent experience was amazing! Al, Matt, Peter and Sebastian are always here to ensure you drive home in your dream car. We truly appreciate you sharing your story and look forward to seeing you at your first scheduled maintenance. Thank you for choosing Hoffman Lexus! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 31, 2016

Unsurpassed service From the moment you drive your car into the service area, you are treated with welcoming care. Robert DiNapoli, Assistant Service Manager listened to More

by ABJORKLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Tracey, Bob DiNapoli
May 31, 2016 -

Hoffman Lexus responded

ABJORKLAND, Thank you for trusting Hoffman Lexus service! Your satisfaction is extremely important to our team and we are thrilled to read your feedback. Robert is dedicated to providing a seamless experience at every visit. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

MY NEW TOY- RX 350 This is the second time I am buying LEXUS from Hoffman dealer and I am very content with the professionalism and knowledge that Woody Hammonds, Rebecc More

by ANIME2186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Foy Woody Hammonds, Rebecca Halprin
May 31, 2016 -

Hoffman Lexus responded

Hi ANIME2186, Thank you for choosing Hoffman Lexus to purchase your new RX350! We value your feedback on Woody, Rebecca and Peter. We look forward to seeing you again when your Lexus requires maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

Very positive experience. .Very professional environment and excellent service. Lindsay was great to work with and took great care of the car. She is professional and friend More

by NORZTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
May 31, 2016 -

Hoffman Lexus responded

Thank you NORZTO for choosing Hoffman Lexus service to keep your vehicle running most efficiently. Lindsay is always here to provide an exceptional experience. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

5000 mile service Monica Pelletier checked me in and was very professional and courteous. She also got me a breakfast sandwich and that was a nice surprise and a nice t More

by LexuxES300 owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek the tech Guru, Monica Pelletier
May 31, 2016 -

Hoffman Lexus responded

Hello LexuxES300 owner, Thank you for trusting Hoffman Lexus to complete your vehicle's 5K mile service. We are so pleased to read you enjoyed our complimentary breakfast sandwich. Please let us know if you have any additional questions! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2016

Holly's New Car Adventure I bought a Lexus RX 350 from Hoffman a few weeks ago and I love it! Ethan, in the sales department, was great to work with- very patient and knowledg More

by HMCHALDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Williamson
May 31, 2016 -

Hoffman Lexus responded

Hello HMCHALDER, Thank you for choosing Hoffman Lexus to purchase your beautiful new RX350! Ethan and our Lexus team are always here for you and are committed to providing seamless and exceptional experience. We look forward to hearing about your many adventures in your new Lexus! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2016

Proud owner of a new Lexus IS 250 F sport I just bought this car and I am very pleased with the experience I had with Hoffman Lexus! Ethan was great, very knowledgeable and professional. Al Ra More

by Yuliya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Ethan Williamson
May 31, 2016 -

Hoffman Lexus responded

Hi Yuliya, Congratulations on your new Lexus IS 250 F sport. We appreciate you sharing your feedback on Ethan and Al. They are always happy to share their knowledge to ensure you drive home in the perfect vehicle for you. Thank you for choosing Hoffman Lexus! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 26, 2016

recall on es350 i made an appointment for a recall and was told it would be 45 minutes to check and see if I needed any parts.Hoffmann Lexus took me on time and I was More

by STEVEWRX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
May 27, 2016 -

Hoffman Lexus responded

Hi STEVEWRX, Thank you for trusting Hoffman Lexus to complete recall work on your ES350. We appreciate you and look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 26, 2016

I had an amazing experience They were very prompt and did a great job! I was impressed with the quick responses and completion of work. They also were able to text quickly with More

by LAXGRL7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
May 27, 2016 -

Hoffman Lexus responded

Thanks LAXGRL7 for choosing Hoffman Lexus service! We love reading about your amazing experience and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 26, 2016

easy and smooth Easy in and easy out! No stress and no hassle. Waited less than 90 minutes. Comfortable and convenient area with Wi-Fi and beverage. Would recommend. More

by ASROTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
May 27, 2016 -

Hoffman Lexus responded

Hi ASROTH, Thank you for trusting Hoffman Lexus service. We are glad to know that your visit was quick, no stress and you enjoyed our lounge. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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