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Hoffman Lexus

East Hartford, CT

4.6
1,617 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,617 reviews

May 18, 2016

Easy, fast and prompt. Sarah was helpful and very prompt. Allowed me to have a loaner which was very helpful as I had errands to run and my daughter had Prom pictures. More

by SHANNANMORRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Gagnon
May 19, 2016 -

Hoffman Lexus responded

Thank you SHANNANMORRIS for choosing Hoffman Lexus service! We are pleased to hear that a loaner vehicle was available to ensure you could be there for your daughters prom pictures. We trust she had a magical evening! We appreciate you sharing your story and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 17, 2016

Easy, No Pressure Experience My entire experience, from sales consultants, Mark Pfahler and Rebecca Halprin, to finance with Peter Quagliaroli, was very comfortable and easy going More

by LMUSSHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Rebecca Halprin, Mark Pfahler
May 18, 2016 -

Hoffman Lexus responded

Hi LMUSSHORN, Thank you for choosing Hoffman Lexus! Mark, Rebecca and Peter are a great team that strives to ensure your experience is seamless. Let us know any time you have questions or service needs. See you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 17, 2016

positive experience Once again, the experience at Hoffman Lexus was quite good. Everyone was pleasant, cordial and accommodating. Monica kept me informed as to what was h More

by Kacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier, Ethan Williamson
May 19, 2016 -

Hoffman Lexus responded

Kacey, Thank you so much for choosing Hoffman Lexus. Our Lexus team is committed to providing an excellent experience is sales and service. We appreciate your feedback in regards to online appointments. I have shared this with our team so that we may investigate and repair the issue. We look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 17, 2016

Amazing courteous staff Matt Lois was a great car consultant. He found what I was looking for in minutes! Walter really helped me get a great price on my new Lexus! More

by TMARKETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Matt Louis
May 19, 2016 -

Hoffman Lexus responded

TMARKETTE, Thank you for choosing Hoffman Lexus! We are pleased to hear that Matt Louis helped you find the right vehicle for you in minutes and at a great price. We are thrilled to read that you are loving your new Lexus and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 16, 2016

Great experience in test driving my new RX350. Matt Louis is very helpful and knowable on sales and technical details. Rebecca Halprin also was great in helping se More

by DUPONTJE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Halprin, Matt Louis
May 16, 2016 -

Hoffman Lexus responded

Thank you DUPONTJE for choosing Hoffman Lexus to purchase your new RX350! Matt and Rebecca are always happy to ensure you are well informed and completely satisfied with your new vehicle. We look forward to servicing your new Lexus in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 16, 2016

Great Sales and Management Team My sales consultant Mark Pfahler was terrific!! He and all the team at Hoffman Lexus made my car buying experience GREAT .. The whole process was qu More

by fcante76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Mark Pfahler
May 16, 2016 -

Hoffman Lexus responded

Hello fcante76, Thank you for choosing Hoffman Lexus! Our Lexus team is here to provide an exceptional and seamless experience at every visit. We look forward to seeing you again when your vehicle is in for service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 13, 2016

Fantastic Experience!!!!!!! Kevin Schoffield was by far the best sales person I have ever dealt with when buying a car! He was awesome! Thanks Kevin for everything. More

by HRPROF77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schoffield, Peter Quagliaroli, Rebecca Halprin
May 16, 2016 -

Hoffman Lexus responded

Hello HRPROF77, We are so pleased to read about your recent fantastic experience with Kevin Schoffield. We trust you are loving your new Lexus and are for your when ever you need us. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 12, 2016

Tom Ryan and Hoffman a pleasure From the moment we met Tom Ryan, we knew we were in good hands. He was a pleasure to work with and very accommodating. Tom understood exactly what we More

by RoboG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Rebecca Halprin, Tom Ryan
May 16, 2016 -

Hoffman Lexus responded

Hi RoboG, Thank you for taking the time to share your feedback on your most recent experience with our sales consultant Tom Ryan. Our team is committed to sharing their knowledge and passion for the Lexus brand to ensure you drive home in the exact vehicle you want. We look forward to seeing you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 11, 2016

Excellent experience Sales personnel were very attentive. As soon as you walked in the door You were greeted in a very professional manner. This carried throughout the wh More

by PATBABCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Peter Quagliaroli, Mark Pfahler
May 16, 2016 -

Hoffman Lexus responded

Hello PATBABCOCK, Thank you for choosing Hoffman Lexus and sharing your excellent experience. Our Lexus team is here for you and are always happy to go above and beyond. We trust you are loving your new vehicle! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 11, 2016

Very professional team all around The best experience in car buying, Walter pethick, Karan singh and Peter quagliaroli were exceptional. That's the way car buying should be.love it. More

by LOUIEG730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Peter Quagliaroli, Karan Singh
May 16, 2016 -

Hoffman Lexus responded

Hello LOUIEG730, Thank you for choosing Hoffman Lexus for your recent purchase. Karan and Peter are a great team and we are thrilled to read they were exceptional. We appreciate you sharing your story and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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