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Hoffman Toyota

West Simsbury, CT

4.3
889 Reviews
When you choose Hoffman Toyota, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard about Hoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Toyota is here to help.
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36 Albany Turnpike

West Simsbury, CT

06092

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Showing 889 reviews

February 07, 2026

I recently had the pleasure of working with Jose, Manager Luis, and Jamal at Toyota of Simsbury, Connecticut, and I couldn’t be more impressed with the level of service I received. From start to finish, the More

by Matthew Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Alkatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Hoffman Toyota responded

Matthew, your feedback made our day! We're so glad you had such a positive experience with Jose, Manager Luis, and Jamal. Thank you for choosing Hoffman Toyota and sharing your high praise of our team. Enjoy your new car!

February 06, 2026

Cameron at Hoffman was the best to work with. Clear and prompt communication and went above and beyond to secure the truck I purchased. More

by Notorious A.N.T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Kozak
Feb 09, 2026 -

Hoffman Toyota responded

We’re thrilled to hear Cameron made your truck purchase smooth at Hoffman Toyota! Thank you for your business and enjoy the ride.

January 27, 2026

I’ve been coming to this Toyota dealership for many years, and my new 2025 Toyota RAV4 purchase was another great experience. Manager Luis Plaza provided outstanding service—professional, attentive, an More

by margaritaplaza58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Richam Odoi
Jan 28, 2026 -

Hoffman Toyota responded

Thank you for your loyalty and for choosing Hoffman Toyota once again, Margarita! We're thrilled to hear you had a smooth and professional experience with Luis, Leslie, and the team. Congratulations on your new 2025 Toyota RAV4!

August 29, 2025

Great experience! Working with Dave was great, he wasn’t persistent, very polite and professional he explained everything, very knowledgeable.Would definitely recommen More

by Big O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Biolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Hoffman Toyota responded

Thank you for recommending Dave and our team at Hoffman Toyota! We're so glad the experience was professional and smooth. Safe travels!

August 19, 2025

Jose Rivera is the man you want to buy from at Hoffman Toyota in West Simsbury, CT. He’s a knowledgeable about the product and there is no pressure on the sale. He explains everything clearly and is exc More

by Ke2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Alkatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Hoffman Toyota responded

Thank you for this fantastic review! We’re so happy that Jose could assist you, your mom, and your friend. We truly appreciate your referrals and your kind words about Jose’s knowledge and approach at Hoffman Toyota.

July 24, 2025

Cameron was an absolute pleasure to do business with ease of paperwork was fantastic definitely highly recommend cameron and this dealership More

by Carolinebutch1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Jul 25, 2025 -

Hoffman Toyota responded

Caroline, your recommendation means the world to Cameron and the Hoffman Toyota team! Thank you for choosing us and for sharing your support. See you next time!

July 15, 2025

good experience with service staff today especially Ray who very smoothly walked me through my service issue. Also, hats off to the service manager-very helpful to me New customer today but I will for su More

by wmkoogler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Service Manager
Jul 15, 2025 -

Hoffman Toyota responded

Welcome to Hoffman Toyota, Bill! We are delighted that our team made a great first impression on you and we look forward to welcoming you back next time. Thank you!

June 23, 2025

I had an outstanding experience at Toyota West Simsbury thanks to Luis, Jamal, and Jose. From the moment I walked in, they were friendly, professional, and genuinely helpful. Luis was knowledgeable and More

by Matthew Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Alkatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Hoffman Toyota responded

Matthew, it's wonderful to hear that Luis, Jamal, and Jose provided you with such an outstanding experience at Hoffman Toyota. Our team is committed to delivering exceptional service every step of the way. Thank you for recommending us!

June 20, 2025

My husband and I had a wonderful experience here. Dave Biolo is a great salesman and their management team/finance team are great. Smooth and easy process all while being treated with total respect a More

by Meg pollack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Carboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Biolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Hoffman Toyota responded

Thank you for sharing your positive experience with us at Hoffman Toyota! We're delighted to hear that Dave and our management team made the process smooth and respectful. We appreciate your trust in us, and we're here if you need anything else!

June 18, 2025

ENGLISH- ESPAÑOL Beware of Hoffman Toyota. Worst car-buying experience I've ever had After taking my down payment, the salesperson (Jose Rivera) went MIA, never updated me on the status. I More

by Angie Cure
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Plaza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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