
Hoffman Toyota
West Simsbury, CT
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Excellent Service Center I recently had service performed on our Highlander at Hoffman Toyota. This was my second visit to Hoffman's service center - both times for routine se I recently had service performed on our Highlander at Hoffman Toyota. This was my second visit to Hoffman's service center - both times for routine servicing and inspection. I had excellent experiences at each service visit. The service coordinator, Linda Schultz, handled the process with a high degree of professionalism and excellent communication skills. She explained the entire process to me very well. Most importantly, the mechanic on the job performed the work very efficiently so that I was out the door and back on the road quickly. I highly recommend the Hoffman service team. Mike Lenkiewicz - West Hartford More
Service Treated with respect, provide all details on what car needs with no pressure. You make decisions. The service rep was great and name Michael Fuhr. Treated with respect, provide all details on what car needs with no pressure. You make decisions. The service rep was great and name Michael Fuhr. More
First New Car Purchase in 11 Years Owning low a mileage 2003 Matrix and 2006 Mercury Mariner, this is my first auto purchase in 11 years and it went exceeedingly well. Our sales person Owning low a mileage 2003 Matrix and 2006 Mercury Mariner, this is my first auto purchase in 11 years and it went exceeedingly well. Our sales person Dan Carboni was forthcoming and accessible. He was fair and willing to negotiate, answered all of our questions and when it came down to crunch time, he brought us the deal that precipitated the sale. I very appreciated avoiding the usual song and dance sales routine that we experienced in our past auto purchases and found Dan and Hoffman Toyota fair and forthright in these negotiations. This is our third Toyota car purchase --first being a Toyota Camry, then the Toyota Matrix 4WD, and now a Toyota Rav 4.. More
Great service I was there last Saturday. They treated me well . Great service and they even washed my car. I really liked the service provided to me. sorry can no I was there last Saturday. They treated me well . Great service and they even washed my car. I really liked the service provided to me. sorry can not remember the name of the guy that provided me with service. More
Nothing but ease. After extensive searching/research online to hopefully find a truck, I spies one at Hoffman. I eventually carved out some time to test drive the Tacom After extensive searching/research online to hopefully find a truck, I spies one at Hoffman. I eventually carved out some time to test drive the Tacoma and that's when I met John. He was pleasant and I found him to be really quite genuine. His demeanor was that of Hoffman's policies; no haggling, straight-forward, and honestly pleasant. Knowing that John and Hoffman are true in their ways makes it easy to recommend them to friends who don't want the sleazy, high-pressure, hard sell tactics that are sadly too common in the auto sales world. ...and I love my truck. Thanks to all at Hoffman for making my first serious vehicle purchase one that was pleasant and easy. More
Excellent Service I trust Julio and plan to do business with him in the future. I have always enjoyed my interactions with him and believe that he gets me a fair price. I trust Julio and plan to do business with him in the future. I have always enjoyed my interactions with him and believe that he gets me a fair price.. More
Buyer Beware/Bait and Switch Recently purchased a new car. Sales Rep lied about the features and accessories the car came with. Pulled a bait and switch. This dealership has no mo Recently purchased a new car. Sales Rep lied about the features and accessories the car came with. Pulled a bait and switch. This dealership has no moral compass. I went back to discuss this matter. How different they treat clients once the deal is closed. Poor sales practice. I contacted Better Business Bureau. I will never do business with this dealer again. I am now working with a new dealership which is much better. My extended family who has purchased two cars in the past with this dealership has vowed to work with a new dealership for future purchases. More
Moving from 1 lease to another- smoothest transition ever Amaury Mauro is a phenominal, courteous, and knowledgeable Sales person. Will definitely refer people to him in the future. He was extremely helpful Amaury Mauro is a phenominal, courteous, and knowledgeable Sales person. Will definitely refer people to him in the future. He was extremely helpful in pointing out the features of the Rav 4 to me explaining all the new standard safety features. The staff is friendly and I always receive the best service. That is why I have been getting my cars from Hoffman for over 20 years and have referred friends and family. This is definitely the only dealership I will purchase from. More
Cordial, hard-working staff and thorough service! I needed to downsize to a more economical vehicle and was looking for a reputable dealership that would streamline the process, and the staff at Hoffm I needed to downsize to a more economical vehicle and was looking for a reputable dealership that would streamline the process, and the staff at Hoffman Toyota exceeded my expectations. Dan was very patient, attentive, and completed the sale efficiently. James and Jamal were also very kind, discreet, and worked diligently to help me finance the vehicle at a reasonable rate. Overall, the staff was friendly and love their job, which made for a pleasant experience. I love my new car and will strongly recommend this dealership to anyone seeking to buy a Toyota! More
Helpful and courteous, good value good selection Helpful, courteous, good value, good selection. I don't know why this needs to be twenty five words long! They were fine and we are satisfied. We Helpful, courteous, good value, good selection. I don't know why this needs to be twenty five words long! They were fine and we are satisfied. We drove 40 miles to get there as they had the best price. More