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Hoffman Toyota

West Simsbury, CT

3.9
881 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 881 reviews

March 31, 2017

excellent service during my car service Mike F super friendly and professional and most knowledgeable about any questions regarding my car services. Always takes the time to answer all quest More

by CENTENO_005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Mar 31, 2017 -

Hoffman Toyota responded

Hello CENTENO_005, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are so pleased to read that Mike Fitzgerald was friendly, professional, and knowledgeable about all the questions you had regarding your vehicle services. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

March 31, 2017

Service Appointment Mike was able to get me an appointment quickly and at the time I requested. Once I brought my vehicle in for service, he stayed in constant communicat More

by KL72316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Mar 31, 2017 -

Hoffman Toyota responded

Hello KL72316, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to read that Mike Fitzgerald was able to get you in quickly and worked to complete the repairs to your vehicle in a prompt manner. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

Great prices, no pressure This was my best car purchase I have ever experienced. No pressure, was able to complete allmost everything over the phone and the sales team was grea More

by joelabowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa, Mike Viara
Apr 06, 2017 -

Hoffman Toyota responded

Hello joelabowski, Thank you for choosing Hoffman Toyota and congratulations on the purchase of your new vehicle! We are happy to read that Jose Espinosa and Jose Rivera were great to work, no pressure, with and found you the exact car you were looking for within your price range. We appreciate you as our customer and look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

March service Mike was awesome at assisting me with a recurring problem that no one else tried or suggested his simple yet hopeful fix that at this point seems to b More

by H20TRVLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Mar 31, 2017 -

Hoffman Toyota responded

Hello H20TRVLR, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to hear that Mike was great at assisting you to discover the cause of a recurring concern with your vehicle and went above and beyond to ensure that you were completely satisfied. We are here for you anytime you need us and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 31, 2017

I had a prompt welcome to Hoffman. Mike Fitzgerald wrote my I had a prompt welcome to Hoffman and Mike Fitzgerald ushered me into his office, We discussed my situation and Mike took it from there.. Later h More

by EHARTLEB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Mar 31, 2017 -

Hoffman Toyota responded

Hello Eric, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to hear that Mike ensured that your entire experience was prompt and efficient. We are here for you anytime you need us and are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2017

Toyota RAV 4 I had a great experience bringing my car to Hoffman Toyota. Service was great, efficient and quick. I would definitely recommend Hoffman to my friends More

by zirollim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Mar 29, 2017 -

Hoffman Toyota responded

Hello zirollim, Thank you for trusting Hoffman Toyota with your vehicle service needs. We are happy to hear that our team provided you with prompt and efficient service. Thank you for the recommendation! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2017

Overall excellent purchasing experience Jose is very efficient and pleasant to work with. Understood what I wanted and quickly worked out a price that was satisfactory for both parties. He More

by dorfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Mike Viara
Mar 29, 2017 -

Hoffman Toyota responded

Hello dorfan, Congratulations on the purchase of your new vehicle! We are happy to read that Jose was very efficient, easy to work with, and found you the right vehicle for you within your price range. We appreciate you choosing Hoffman Toyota and look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 27, 2017

Detailing Great job.!!! Getting it back was like buying a new car. Nice and clean and shiny. Got back in timely manner which made me happy More

by cherylsangels656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Mar 28, 2017 -

Hoffman Toyota responded

Hi cherylsangels656, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to hear that our team ensured that your vehicle was detailed beautifully and looked brand new! We appreciate you as our customer look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 27, 2017

Very courteous and accommodating service. Service was on time and they made accommodations to take care of a recall issue at the same time. They took care of a problem that was not addressed i More

by facdvm
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald, Daniel Savoia
Mar 28, 2017 -

Hoffman Toyota responded

Hi facdvm, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to hear that our team was courteous, prompt, and made accommodations to take care of a recall on your vehicle. We appreciate you as our customer look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 26, 2017

Excellent Service Mike Fitzgerald always makes time to give us a personal service experience. He candidly reviews the recommendations, and allows us to make an informed More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Mar 28, 2017 -

Hoffman Toyota responded

Hello John, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are happy to read that Mike Fitzgerald took the time to give you a personal service experience and made recommendations on how to keep your sienna running beautifully for the years ahead. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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