Hoffman Toyota

Big job made easy I recently had my Toyota in for warranty work that required several days. I was given a really nice loaner car, and my truck was fixed right the firs I recently had my Toyota in for warranty work that required several days. I was given a really nice loaner car, and my truck was fixed right the first time. Dealing with Mike Fitzgerald is a pleasure, he is professional, thorough, and makes sure all of my concerns are met with answers. While I was there, I asked to have all 4 of my 20" truck tires road force balanced as a "local tire store" who mounted them couldn't get the balance right after 4 returns and a lot of my time. Mike and his staff got the balance right the first time, they are absolutely perfect. Should have gone to see him when I needed tires and saved myself the trouble of driving that last 6 months with my steering wheel shaking. Plus my truck was clean and ready to go earlier than promised. All around great service from Mike and his team. More

Excellent Customer Service Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two wee Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two weeks within in the first month of purchase, Jose Espinosa went above and beyond to make sure the issue was fixed and I was satisfied. Jose, Jose and Eddie also spent time to review the features on the navigation/phone system. I really appreciated the time that was spent tonight to make sure I was satisfied with the car and the issue was fully resolved. Dan was also great as my service consultant. Thanks so much! More

Service Outstanding service and great advisor! Easy to go to Hoffman regardless of brand!Driven by trust means something! Just call and bring the car in. Beat Outstanding service and great advisor! Easy to go to Hoffman regardless of brand!Driven by trust means something! Just call and bring the car in. Beats driving to East Hartford! More

Happy with the Customer Service Dan was very helpful in identifying the problems that might arise when I had my scheduled service check up. Thank you for the service Dan and Hoffm Dan was very helpful in identifying the problems that might arise when I had my scheduled service check up. Thank you for the service Dan and Hoffman Toyota provided and I look forward for visiting next regular servicing. I would like to recommend for others interested in Toyota to your dealership. More

Camry lease ll of the staff, especially John O, were fantastic and made the experience easy and pleasant. They made lesing easy to deal with and handled all paper ll of the staff, especially John O, were fantastic and made the experience easy and pleasant. They made lesing easy to deal with and handled all paperwork in a timely manner More

Very good experience. Very happy with our salesman. We were very happy with the professional, courteous service we received. Would recommend Hoffman to any of our friends looking for a vehicle. We We were very happy with the professional, courteous service we received. Would recommend Hoffman to any of our friends looking for a vehicle. We would tell them to ask for Ed. More

Exceptioanl Customer Service Mike was very helpful with setting up the service and especially when warranty coverage issues arose. Will definitely go back for service and if we h Mike was very helpful with setting up the service and especially when warranty coverage issues arose. Will definitely go back for service and if we have any more issues with the vehicle. More

Very prompt and professional service This was my first service visit to Hoffman Toyota Scion in West Simsbury, CT. I believe he service manager with whom I spoke was Michael DeAngelis. He This was my first service visit to Hoffman Toyota Scion in West Simsbury, CT. I believe he service manager with whom I spoke was Michael DeAngelis. He was very professional, explaining the services that had been performed and answered a couple of my questions. The work was performed very promptly and I was on my way much sooner than I expected. Outstanding service by all! More

Easy and timely I've always had great experience here! Although this time they forgot to put paper mats and did not wash the car like they used too, it was all timely I've always had great experience here! Although this time they forgot to put paper mats and did not wash the car like they used too, it was all timely and smooth. Thank You! More

Appointments serve no purpose Scheduled a 1:00 appointment for a simple oil change.... almost two hours later had to coerce Linda to just give me the car back so I could pick up my Scheduled a 1:00 appointment for a simple oil change.... almost two hours later had to coerce Linda to just give me the car back so I could pick up my child at 3:00. An oil change and check-up should not take two hours by professionals. More