
Hoffman Toyota
West Simsbury, CT
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Friendly people zero-hassle dealership! I told them what I was looking for, what I could afford and they delivered. It was that simple and easy. They also worked out a great warranty for th I told them what I was looking for, what I could afford and they delivered. It was that simple and easy. They also worked out a great warranty for the vehicle. I was really impressed with the sales and finance department. More
Battery replacement and recall I was pleased that jim listened to my concerns regarding my recent purchase and was willing to resolve them without question! I will continue to have I was pleased that jim listened to my concerns regarding my recent purchase and was willing to resolve them without question! I will continue to have serviced performed at the dealership! Thanks Jim More
Almost perfect Took car in for a recall. Agreed to a world class inspection which is clearly dealer talk for charging big bucks to make up for the free recall work. Took car in for a recall. Agreed to a world class inspection which is clearly dealer talk for charging big bucks to make up for the free recall work. It worked exactly as expected as I got a big bill for the work the inspection turned up. Then although the paperwork said the car had been cleaned up after interior work we found the interior was anything but clean. Excellent check in and check out as always. More
Awesome Experience Hoffman Toyota staff always goes above and beyond to meet my needs. They are always very professional and they answer all my questions in a timely ma Hoffman Toyota staff always goes above and beyond to meet my needs. They are always very professional and they answer all my questions in a timely manner. More
Professional We recently purchased a brand new Toyota Tacoma from the best: Hoffman Toyota. They met all of our needs and continue to treat us with respect and th We recently purchased a brand new Toyota Tacoma from the best: Hoffman Toyota. They met all of our needs and continue to treat us with respect and they go out of their way to do so. They are the best!!! More
Business As Usual Julio who was pleased to work with us to move their truck off their lot is now very impatient because " I knew exactly what i paid for when I paid f Julio who was pleased to work with us to move their truck off their lot is now very impatient because " I knew exactly what i paid for when I paid for the extra maintenance." It is interesting how people pretend when they need your services but once they believe everything is going well, that they do not need your support, how they show their true colors. I thought that the maintenance was complimentary until their loan was paid off. How silly of me when in fact they did add that money to my loan and they received all their monies up front so they couldn't care less what happens to the truck now. More
All issues resolved to my satisfaction The issues I had with my newly purchased certified Toyota Venza were corrected by Kathy Skiba & Mike Fitzgerald, I am very pleased. Mike was excelle The issues I had with my newly purchased certified Toyota Venza were corrected by Kathy Skiba & Mike Fitzgerald, I am very pleased. Mike was excellent to work with, I will be returning for service in the future. More
Fantastic, reliable and trustworthy service I have been coming to Hoffman Toyota since I bought my very first car 20 years ago. And I have only had Toyotas (from Hoffman) ever since. And I have I have been coming to Hoffman Toyota since I bought my very first car 20 years ago. And I have only had Toyotas (from Hoffman) ever since. And I have always been pleased with their service. I recently had a hitch put on, and they did an outstanding job. It looks fantastic. Also, Michael F. is one of the most helpful people I have ever met anywhere, let alone at Hoffman! More
Jesus Roche is excellent! I had the pleasure of working with Mr. Jesus Roche who demonstrated knowledge and patience and made my experience a very pleasant one. I am impressed I had the pleasure of working with Mr. Jesus Roche who demonstrated knowledge and patience and made my experience a very pleasant one. I am impressed with the level of professionalism that I received from him and will definitely recommend him to friends and family. More
Good all around experience. First time doing serive at this dealership. As the title suggest All around good service. I will be doing most of my carsnare service here. First time doing serive at this dealership. As the title suggest All around good service. I will be doing most of my carsnare service here. More