
Hoffman Toyota
West Simsbury, CT
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covered under warranty! had an issue with my brakes on my new car and Mike handled the problem with ease. Reassured me it would be covered under warranty! The job was comple had an issue with my brakes on my new car and Mike handled the problem with ease. Reassured me it would be covered under warranty! The job was completed quickly and was covered. I like the service department that Toyota offers here at Hoffman of Avon. All the people are knowledgeable and extremely helpful. More
Smooth, stress-free process I was buying a new car for the first time in 12 years and was nervous about the process, especially being a woman shopping on my own. I lucked into ge I was buying a new car for the first time in 12 years and was nervous about the process, especially being a woman shopping on my own. I lucked into getting Julio, who took me on a test drive and very patiently answered all my questions. I fully expected to be pressured after I left, while I was exploring other cars and options, but that didn't happen at all, and at the end of the day, was a major reason I went with Hoffman. I felt like I got a good deal on my trade-in, and got a good deal overall. Julio took the time to show me the car (a lot's changed in 12 years!) and I felt really comfortable with it when I drove off. I'd definitely come back to buy from Hoffman again -- hopefully sooner than 12 years from now! More
Excellent job Larry did excellent job he went with all the details and he is very good salesman if I have to buy another car in the feature I will call Larry he is Larry did excellent job he went with all the details and he is very good salesman if I have to buy another car in the feature I will call Larry he is good guy. More
Car was not ready for delivery when I picked it up. The car was to have side molding which was not attached. There were no floor mats. I will be returning next week to have items installed. Disappoin The car was to have side molding which was not attached. There were no floor mats. I will be returning next week to have items installed. Disappointed. More
Professional and Quick Was very pleased with the service work I had done at Hoffman. Made an appointment, dropped off my Tacoma first thing in the morning, loaner waiting fo Was very pleased with the service work I had done at Hoffman. Made an appointment, dropped off my Tacoma first thing in the morning, loaner waiting for me, quick in and out on my way. Tech was very knowledgeable about my problem, diagnosed and got me a quote to repair. Communication during the day was great, told me everything they needed to do and what it would cost. Let me know when it was done and I could pick it up. Picked up the truck, again quick in and out, two weeks later and no issues, problem solved ! Would definitely return if any work needed. More
My car is a 2003 Corolla and I always have it serviced at Hoffman Toyota. If I wasn't satisfied with the service department I wouldn't have come there for 13 years. We have and I always have it serviced at Hoffman Toyota. If I wasn't satisfied with the service department I wouldn't have come there for 13 years. We have always bought or leased our cars from John Oulundsen. More
Happy with my Highlander I was very pleased with my buying experience when I got my Toyota Highlander. Everyone was very polite, friendly and professional. This was a very g I was very pleased with my buying experience when I got my Toyota Highlander. Everyone was very polite, friendly and professional. This was a very good experience getting the vehicle that I wanted at a reasonable price without any hassle. More
40,000 mile check up on Rav4 Everyone was polite...I got immediate attention from the man who waved me into the garage to Mike, who kept me abreast of the car's progress. They e Everyone was polite...I got immediate attention from the man who waved me into the garage to Mike, who kept me abreast of the car's progress. They even cleaned the inside of my front windshield! More
excellent service Dan was very helpful in resolving my battery problem and all others involved top-notch and friendly. Great! Wonderfull customer service and cooperat Dan was very helpful in resolving my battery problem and all others involved top-notch and friendly. Great! Wonderfull customer service and cooperation and quick resolution. More
Great Experience For my very first experience in buying a vehicle from Hoffman Toyota Jose and Julio were fantastic to work with. We happen to be driving by on the w For my very first experience in buying a vehicle from Hoffman Toyota Jose and Julio were fantastic to work with. We happen to be driving by on the weekend and spotted a beautiful Toyota Tacoma and a fantastic color in the back lot. We stopped in the next week to talk to Julio to look at the vehicle and to test drive it, loved in but wanted more extras. Julio introduce me to Jose who went above and beyond in finding the exact vehicle that I wanted, and he did! I am very happy with the entire experience and would highly recommend them and this dealership to anyone looking for a new or used vehicle. Jose introduced me to Zachary Hoffman who made me feel like I'm now part of the family. More