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Hoffman Toyota

West Simsbury, CT

4.0
882 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 882 reviews

September 16, 2016

After looking on 6 diff places am glad i stopped at Hoffman. The best deal.experience.service and the willingness to satisfy me .very happy to recommend to all.got more for what i paid and appraised my trade way More

by BLEDAR AGASTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Jeannette Garcia, Mike Viara
Nov 28, 2016 -

Hoffman Toyota responded

Hello BLEDAR, Thank you for choosing Hoffman Toyota! We are pleased to hear that our dealership provided you with five star service and quality. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit! See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 14, 2016

Excellent Service ! First Time at the Hoffman Toyota for servicing ! Excellent customer service by Mike DeAngelis! Good quality work ! Memorable experience ! Would love t More

by CHATTERJEEONLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Nov 28, 2016 -

Hoffman Toyota responded

Hello CHATTERJEEONLY, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are pleased to read that Mike DeAngelis and the team provided you with excellent customer service, good quality work, and a memorable experience. Thank you for your recommendation and we look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 14, 2016

Quick and painless I brought my Lexus in for service and even though the Lexus dealership is at their other location is East Hartford, Mike in Toyota Service got the par More

by ROBERT7193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Nov 28, 2016 -

Hoffman Toyota responded

Hi ROBERT7193, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are happy to read that Mike and the team were able to get the Lexus parts from our Lexus store and installed them in your vehicle in a prompt manner so that when you arrived back from work your vehicle was ready to hit the road again. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 12, 2016

Warranty service am a repeat customer that has enjoyed the relationship with this dealer. Been very satisfying from sales to service. My being notified when its time More

by syelevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Nov 28, 2016 -

Hoffman Toyota responded

Hello syelevich, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are pleased to read that our team provided you with quick turn around and great customer service. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 12, 2016

Service Alway has Good customer service and very friendliness + good quality work! For so many years I have buying all my cars from Hoffman Toyota and Like To More

by HUECHINGPAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Nov 28, 2016 -

Hoffman Toyota responded

Hello HUECHINGPAN, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to hear that our team was very friendly and provided you with good customer service and quality work. We value our customers and we are dedicated to ensuring that your vehicles are running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 12, 2016

I love my 4runer Jeannette Garcia and James fappiano were a great help they found me exactly what I was looking for, Jamal was absolutely amazing in finance, the overa More

by Angel 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, James Fappiano, Jeannette Garcia
Nov 28, 2016 -

Hoffman Toyota responded

Hello Angel2016, Thank you for choosing Hoffman Toyota and for providing us with your feedback about your recent visit. We are pleased to read that Jeannette and James were a great help to you and found the exact vehicle that you were looking for. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 10, 2016

Excellent Dealership & Julio Sosa deserves a A+ Rating Julio was the best and made sure that I Was taken care of with lighting speed. There was no high pressure like some dealers and he understood that I More

by rpdudas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa
Nov 28, 2016 -

Hoffman Toyota responded

Hi Robert, Thank you for choosing Hoffman Toyota and providing us with your feedback about your recent visit. We are pleased to read that Julio gave you a great and fast purchasing experience and that he was no pressure and ensured the vehicle you purchased was exactly what you wanted. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 10, 2016

Excellent Experience! It was my first time at Hoffman Toyota, as I have had recent terrible experiences with my dealership of 7 years. I made my appointment online and rece More

by Shayna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Nov 28, 2016 -

Hoffman Toyota responded

Hello Shayna, Thank you for trusting Hoffman Toyota with your vehicle service needs. We are happy to read that you enjoyed our waiting area amenities and that Mike and the team provided you with timely and informed service on your vehicle. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 10, 2016

My evaluation of Mitchell car service dupport Courteous, professional, trustworthy sums up my continued use of dependable car service. I don't know how to better describe my long existing service More

by johns1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zarrelli, Daniel Savoia
Nov 28, 2016 -

Hoffman Toyota responded

Hi johns1121, Thank you for choosing Hoffman Toyota for your vehicle service needs. We are pleased to read that our team was courteous, professional, and trustworthy. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

September 07, 2016

Awesome service department I was able to get a last minute oil change appointment on a holiday weekend. All staff I intreacted with were both friendly and professional. More

by SKWESSELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Nov 28, 2016 -

Hoffman Toyota responded

Hi SKWESSELMAN, Thank you for trusting Hoffman Toyota for your vehicle service needs. We are pleased to read that our team was able to perform a last minute oil change for you in a professional and friendly manner. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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