
Hoffman Toyota
West Simsbury, CT
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Solid experience; understand my vehicle so booked online & yet again, no one has a record of it when I check in or what I've requested. There's clearly no feed from the system to the servic so booked online & yet again, no one has a record of it when I check in or what I've requested. There's clearly no feed from the system to the service advisors. Routine 80k checkup w/ oil change & tire rotation plus a recall for a door/window switch. All was good there, but they noticed I had a leaking rear diff which was because we had it changed at a Valvoline who didn't put original plug and a gasket on. so that required a full diff change. They also pointed out my right rear wheel bearing was going (which does make a high pitched whir at high speeds) -- they said it will make more & more noise but is safe to drive on. Also the water pump bearings are starting to wear which could go soon. More
Love my new Prius! Ednai made the new car purchase very easy. He gave special advice to my wife for a problem with gasoline usage in her Toyota. The new Prius is our fif Ednai made the new car purchase very easy. He gave special advice to my wife for a problem with gasoline usage in her Toyota. The new Prius is our fifth Toyota and we are very happy with them. Bon R. Smith More
New car purchase I am very happy with my purchase. Jesus spent much time with me educating me about my choices and helping me to make the best decision to meet my nee I am very happy with my purchase. Jesus spent much time with me educating me about my choices and helping me to make the best decision to meet my needs.It was a positive experience! More
best Toyota dealership !! I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now only a Hoffman customer . He went above and beyond to make sure I got the best deal and was happy with the service . This was a first !! Thank you Jamal and Tyrrell!! More
Worth the drive Larry was great! He was even willing to come in on his day off to make sure I was happy. I also got to work with Zachary Hoffman, not often do you g Larry was great! He was even willing to come in on his day off to make sure I was happy. I also got to work with Zachary Hoffman, not often do you get to work with a family member of the dealership. More
Amazing, quick service! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! More
Good Experience Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was g Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was great. I would definitly recommend Alvin's service and this dealership. More
Great experience !! This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank yo This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank you Dan!! More
Good experience After dealing with Julio Sosa, I would definitely recommend this dealership! Julio Sosa took care of everything from the sales side of the house. Un After dealing with Julio Sosa, I would definitely recommend this dealership! Julio Sosa took care of everything from the sales side of the house. Unfortunately, the agreed upon apr was not honored by their finance department. Their excuse was that I had a low score, which only occurred due to the fact that my credit union ran my credit score once and toyota ran it a second time which in turn lowered my score. The sales staff was fine but the finance staff leaves much to desire. With that said, I would definitely buy another vehicle from Julio Sosa... but will definitely use my fed credit union the next time around. Honesty is the best policy especially when your business thrives on repeat customers and recommendations. More
Great,as always Their service is always excellent!! From the minute I drove in it was a great experience. My only,annoyance is I need to write 25 words. Why isn't Their service is always excellent!! From the minute I drove in it was a great experience. My only,annoyance is I need to write 25 words. Why isn't excellent enough? More