
Hoffman Toyota
West Simsbury, CT
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Excellent Experience! It was my first time at Hoffman Toyota, as I have had recent terrible experiences with my dealership of 7 years. I made my appointment online and rece It was my first time at Hoffman Toyota, as I have had recent terrible experiences with my dealership of 7 years. I made my appointment online and received a confirmation email as well as a reminder for my visit. I was greeted by Mike who was a familiar face from my previous dealership. Service was timely and Mike kept me informed of the progress of my vehicle. I even took advantage of the many coupon offers the dealer had as well. The waiting area is comfortable and has many amenities- free WiFi, coffee, plenty of seating area, computers etc. I will be back for future service appointments! More
Awesome service department I was able to get a last minute oil change appointment on a holiday weekend. All staff I intreacted with were both friendly and professional. I was able to get a last minute oil change appointment on a holiday weekend. All staff I intreacted with were both friendly and professional. More
Solid experience; understand my vehicle so booked online & yet again, no one has a record of it when I check in or what I've requested. There's clearly no feed from the system to the servic so booked online & yet again, no one has a record of it when I check in or what I've requested. There's clearly no feed from the system to the service advisors. Routine 80k checkup w/ oil change & tire rotation plus a recall for a door/window switch. All was good there, but they noticed I had a leaking rear diff which was because we had it changed at a Valvoline who didn't put original plug and a gasket on. so that required a full diff change. They also pointed out my right rear wheel bearing was going (which does make a high pitched whir at high speeds) -- they said it will make more & more noise but is safe to drive on. Also the water pump bearings are starting to wear which could go soon. More
Love my new Prius! Ednai made the new car purchase very easy. He gave special advice to my wife for a problem with gasoline usage in her Toyota. The new Prius is our fif Ednai made the new car purchase very easy. He gave special advice to my wife for a problem with gasoline usage in her Toyota. The new Prius is our fifth Toyota and we are very happy with them. Bon R. Smith More
New car purchase I am very happy with my purchase. Jesus spent much time with me educating me about my choices and helping me to make the best decision to meet my nee I am very happy with my purchase. Jesus spent much time with me educating me about my choices and helping me to make the best decision to meet my needs.It was a positive experience! More
best Toyota dealership !! I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now I had a wonderful experience at Hoffman Toyota .because of Jamal Alkatib . I have been buying Toyotas for 18 years at other dealerships , but I am now only a Hoffman customer . He went above and beyond to make sure I got the best deal and was happy with the service . This was a first !! Thank you Jamal and Tyrrell!! More
Good Experience Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was g Alvin Gamble was a great help. He found me exactly what I was looking for, at a price I was comfortable with. The overall service and experience was great. I would definitly recommend Alvin's service and this dealership. More
Great experience !! This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank yo This is the first time I used this dealership and I will return again. I found Daniel Savoia to be very helpful, knowledgeable and courteous. Thank you Dan!! More
Amazing, quick service! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! Came in at 5pm to buy a Scion, left by 7 with the car...Jamal was absolutely amazing in finance. He really helped us out! More
Worth the drive Larry was great! He was even willing to come in on his day off to make sure I was happy. I also got to work with Zachary Hoffman, not often do you g Larry was great! He was even willing to come in on his day off to make sure I was happy. I also got to work with Zachary Hoffman, not often do you get to work with a family member of the dealership. More