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Hoffman Toyota

West Simsbury, CT

4.0
883 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 883 reviews

July 18, 2016

Surprised with new car deal Johnny O came thru again for me so that I could afford to lease a nice new Camry. Handled all the details with expediency. Always enjoy the visit to More

by SLIPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oulundsen
Jul 20, 2016 -

Hoffman Toyota responded

Congratulations SLIPSON on your new Camry! We are so pleased to read that Johhny O. came through and provided a seamless experience. Your satisfaction is important to our team. Thank you for choosing Hoffman Toyota Scion! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 16, 2016

Lease Great Dealership. Salesmen Managers and Staff worked very well together to get me into a vehicle quickly and for reasonable payments They found me ex More

by AMANDASTENHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, Tyrrell Dabrowski, James Fappiano
Jul 20, 2016 -

Hoffman Toyota responded

AMANDASENHOUSE, We are so appreciative that you took the time to share your story with others. Our Toyota team strives to ensure you have an exceptional experience and drive home in the vehicle you want. We are pleased to read your visit was quick and efficient and trust you are loving your new vehicle. Thank you for choosing Hoffman Toyota Scion. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 15, 2016

Amazing experience We went to Hoffman Toyota after I spoke to Mr. Jose Espinosa over the phone. He treated us very nicely with respect when visited the delearship and i More

by VIRAJ885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Ednei Lima
Jul 20, 2016 -

Hoffman Toyota responded

Hi VIRAJ885, Thank you for choosing Hoffman Toyota Scion to have an amazing experience! We appreciate you trusting the knowledge and dedication of our team to help you drive home in the perfect car for you. See you in our service department! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. driven by Trust.

July 15, 2016

Excellent customer service! Excellent customer service. My parts were ordered prior to my arrival so after they double checked that it was covered under my warranty the parts co More

by TLSULLIVAN190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Skiba, Keith Lundy
Jul 20, 2016 -

Hoffman Toyota responded

Hello TLSULLIVAN190, We are so pleased to read that the parts ordered were covered under warranty and you were back on the road quickly. Our team is committed to providing an excellent experience to ensure you are completely satisfied. Thank you for choosing Hoffman Toyota Scion. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2016

excellent service, great price, I am very happy I was surprised at the friendliness, price and speed that the transaction took. I will buy from you again, especially if you give me such good service More

by JERRYOBRIEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Larry Valenta
Jul 20, 2016 -

Hoffman Toyota responded

Hi JERRYOBRIEN! Thanks for sharing your story! We are pleased to read you experienced excellent service and a great price. We trust you are loving your new vehicle and are here when you have questions or concerns. Thank you for choosing Hoffman Toyota! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2016

Alvin Gamble and Jim Fappiano are terrific Alvin made the entire experience so easy and pleasant. The Sales Manager Jim Fappiano was also amazingly accommodating, We were able to make the ent More

by DEBRA_GICE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Alvin Gamble
Jul 20, 2016 -

Hoffman Toyota responded

DEBRA_GICE, Thank you for choosing Hoffman Toyota! Alvin and Jim are always happy to provide the highest level of customer service to ensure a seamless experience. Congratulations on your new vehicle and we look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2016

Another excellent service trip I arrived at my scheduled time and was promptly attended. The work was an airbag recall plus alignment, tire balance, and rotation. A thorough revie More

by WARRENWEBBJR
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jul 20, 2016 -

Hoffman Toyota responded

Thank you WARRENWEBBJR for continuing to choose Hoffman Toyota Scion service! We are pleased to read that you are satisfied with the work completed on your vehicle. Your opinion is valued and we look forward to the opportunity to serve you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2016

Very good I have very good attention, very friendlys ,excellent job, everybody bring very good attention to The client, everytime, whent visit the dealer you More

by MARCELAOZAETTA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa
Jul 20, 2016 -

Hoffman Toyota responded

Hello MARCELAOZAETTA, We truly appreciate your feedback and are glad to read that you had a very good visit with our service department. Your satisfaction is important to our team and we look forward to seeing you again. Thank you for trusting Hoffman Toyota service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 13, 2016

Efficient and thorough Everyone, from the outside check in to the Service consultant, was efficient and made me feel I was important; they were focused on dealing with me. I More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jul 20, 2016 -

Hoffman Toyota responded

Hi JJ, Thank you for choosing Hoffman Toyota Scion to keep your vehicle well maintained and running most efficiently. Our team is committed to providing an excellent experience and getting you back on the road quickly. Thank you for sharing your story and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 12, 2016

Great Experience I came in just to look for a vehicle and left the same day with a new one! The team I dealt with was amazing at helping me with everything I needed. T More

by MELISSAMASCOLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Crouse, Tyrrell Dabrowski, Jamal Alkatib
Jul 20, 2016 -

Hoffman Toyota responded

Hi Melissa, We appreciate your feedback on our Toyota team. Tyrrell, Eddie and Jamal are dedicated to ensuring you are well informed, comfortable and stress free. We trust you are loving your vehicle and are always here when you have a question or service need. We look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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