
Hoffman Toyota
West Simsbury, CT
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Service good, wait time long I have no problem with the service itself. The staff was quite courteous. The wait time for routine servicing (nearly 3 1/2 hours) was the longest I'v I have no problem with the service itself. The staff was quite courteous. The wait time for routine servicing (nearly 3 1/2 hours) was the longest I've ever spent at a Toyota dealer's service department. More
Always happy I just leased my 3rd Camry from Hoffman. I've always been happy with Ed, my sales person, and all the staff. I also service the cars there and would d I just leased my 3rd Camry from Hoffman. I've always been happy with Ed, my sales person, and all the staff. I also service the cars there and would definitely recommend this dealership. More
Excellent Customer focused Service Service delivered as promised, on time within the estimate. Also walked me through the need for additional service in the near future and the ratio Service delivered as promised, on time within the estimate. Also walked me through the need for additional service in the near future and the rationale behind it. More
25,000mile service Service was excellent and prompt. Service people were polite and curtious. Waiting time was minimal. Explained what options were for 30,000 mile servi Service was excellent and prompt. Service people were polite and curtious. Waiting time was minimal. Explained what options were for 30,000 mile service and set a date for that service. More
Kjellquist I have been a very satisfied customer of the Hoffman Toyota "service department" since 1990 - for over 25 years. My recent Toyota Highlander service I have been a very satisfied customer of the Hoffman Toyota "service department" since 1990 - for over 25 years. My recent Toyota Highlander service engagement at Hoffman's was perfectly managed by Linda Schultz without any issue - as usual!! I prefer to work with Linda Schultz to manage completion of all Hoffman Toyota service engagements that I require for my three (3) Toyota vehicles because of her excellent service delivery and attention to important details. Linda always demonstrates her personal initiative to address all of my Toyota service needs. More
Toyota First Service 5000 miles This was my first visit to Hoffman Toyota Service. I purchased the car from another out of state dealer and needed the 5000 mile service. I drove in b This was my first visit to Hoffman Toyota Service. I purchased the car from another out of state dealer and needed the 5000 mile service. I drove in because I was in the area. The Service writer I believe was Keith, got me in and got the service done while I waited. I am very pleased. More
Hoffman I have been a customer at Hoffman since the age of 16 and have purchased all car at hoffman since. May I suggest a continued discount of sevices for r I have been a customer at Hoffman since the age of 16 and have purchased all car at hoffman since. May I suggest a continued discount of sevices for repeat customers at all times. More
always a pleasure doing business with Hoffman. for the pass 20 plus years your staff friendly, professional, knowledgeable great waiting area and appreciate wifi, customer for over 25 years and yes for the pass 20 plus years your staff friendly, professional, knowledgeable great waiting area and appreciate wifi, customer for over 25 years and yest will recommend your business, More
Great experience Team work was awesome, Jamal work down the numbers and Jose was a great help thanks for your help, Ednie thanks for the call I appreciate the work Team work was awesome, Jamal work down the numbers and Jose was a great help thanks for your help, Ednie thanks for the call I appreciate the work More
New Owners We are a toyota family since having children. It's the only make we trust. We have had two camry's and one Sienna and now a Highlander. In that time h We are a toyota family since having children. It's the only make we trust. We have had two camry's and one Sienna and now a Highlander. In that time have dealt with 2 prior toyota dealerships who we will NOT be revisiting despite one dealership being less than 5 miles from our home. We ended up at Hoffman b/c they had a few vehicles at the model/make/price point we were looking at. We were beyond impressed with their attention to detail of the cars on the lot the personal NO PRESSURE sales quotes that occurrd and even the closing with Mike was great...really beyond our expectations. This team is so knowledgeable not only in Toyota's but in general car care/history and reliability information of a variety makes and models. We were schooled on a few topics and walked away better for it. What a great team truly an optimal buying experience. You will NOT dread car shopping with this dealer. Will we return when our Camry needs to be traded...u betcha...Thanks Hoffman...Thanks Larry, Mike and Jose! More