
Hoffman Toyota
West Simsbury, CT
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Mike Fuhr will take care of you I have used Hoffman twice for installing Tires on my vehicle, as well as having some warranty work performed... In one case, they noted I had some iss I have used Hoffman twice for installing Tires on my vehicle, as well as having some warranty work performed... In one case, they noted I had some issued with my frame and helped refer me to a repair welder that performed that work in a timely and reasonable fashion. Mike Fuhr is an excellent service manager that communicates, calls or emails you back promptly, and I will not hesitate to use this service center in the future for both of my Toyota's automotive service needs. More
Excellent service By far the best experience I've had at any car dealership! I was not pressured into buying a car like every other dealership has tried to do to me. Th By far the best experience I've had at any car dealership! I was not pressured into buying a car like every other dealership has tried to do to me. They have called on numerous occasions to make sure I'm happy with my purchase and now for service they got me in right away and I was in and out before I knew it! Great overall service! More
EXCELLENT SERVICE COURTEOUS AND PROFESSIONAL SERVICE. MIKE FITZGERALD IS ALWAYS PLEASANT AND GOES OUT OF HIS WAY TO EXPLAIN THE WORK BEING DONE AND MAKE SUGGESTIONS COURTEOUS AND PROFESSIONAL SERVICE. MIKE FITZGERALD IS ALWAYS PLEASANT AND GOES OUT OF HIS WAY TO EXPLAIN THE WORK BEING DONE AND MAKE SUGGESTIONS A TRUSTWORTHY DEALERSHIP. More
Never Again My 930 appointment made,well in advance for a recall (only one recall was viable) and oil change took more than five hours, (the recall was supposed t My 930 appointment made,well in advance for a recall (only one recall was viable) and oil change took more than five hours, (the recall was supposed to take 30 minutes and an oil change 30? Minutes, no car wash, a $40 oil change, plus $4000 worth of recommendations. All done by a pleasant young man. Why would I ever return? By the way, I do not hold Mr. Savoia totally responsible for the poor service as he is only as good as his co-workers and supervisors with whom he works. More
A quality dealership Very good experience purchasing a certified pre-owned car. Accommodating sales person who stayed late to meet with us. No high pressure sales tactics Very good experience purchasing a certified pre-owned car. Accommodating sales person who stayed late to meet with us. No high pressure sales tactics or game-playing. Highly recommend. More
I can always count on Hoffman for excellent service. Hoffman service managers always give honest evaluations and options on the variety of services. Things are always explained in a way that I understan Hoffman service managers always give honest evaluations and options on the variety of services. Things are always explained in a way that I understand what is needed. I have a 2007 Rav 4 and all services have been performed at Hoffman. They care about my car as much as I do! Particular shout out to Mike Fitzgerald and Kathleen Skiba. More
EFFICIENT AND TREATMENT WITH COURTESY The staff treats you with courtesy from the beginning of the service. They are professionals on their working area. My car was clean and ready at the The staff treats you with courtesy from the beginning of the service. They are professionals on their working area. My car was clean and ready at the time fixed from the beginning. More
Fantastic The service at Hoffman has been exceptional. I would highly recommend this dealership to anyone purchasing a new vehicle. You leave knowing the serv The service at Hoffman has been exceptional. I would highly recommend this dealership to anyone purchasing a new vehicle. You leave knowing the service has been completed, by professionally trained service personnel. Mike, my Service Manager, makes sure all requests are met and has the car washed before returning it to me in a timely fashion. Everyone in the dealership knows what they are doing and keep up the good work Hoffman... To date almost all visits were covered by the Toyota Care extended policy and/or the Extended Service Toyota Care we purchased. A great way to control repair/service costs. We go out of our way to be Hoffman customers. More
Great Experience Larry and Jim were great! I was in and out within 3 hours and drove off the lot with the car I wanted at a fair price. Larry and Jim were great! I was in and out within 3 hours and drove off the lot with the car I wanted at a fair price. More
Happy Customer I found both my salesman and the sales manager to be extremely helpful and friendly. I was dreading the "hard-sell," but I didn't experience that at a I found both my salesman and the sales manager to be extremely helpful and friendly. I was dreading the "hard-sell," but I didn't experience that at all. The process was information, easy and seamless. More