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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

April 13, 2016

Pleasant transfer to new vehicle Larry and Jim went out of their way to help me in the trade in and purchase. I also enjoyed working with Mike in finalizing the paperwork. Larry went More

by Hybrid Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fappiano, Larry Valenta, Mike Viara
Apr 14, 2016 -

Hoffman Toyota responded

Hello Hybrid Lover, Thank you for choosing Hoffman Toyota Scion for your recent purchase. Larry, Jim and Mike are a fantastic team that is committed to helping you drive home in the exact car you want. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 12, 2016

Only the BEST for my little RAV Only Hoffman Toyota meets my expectations for service of my vehicle. Staff is always friendly and polite and the service is of the highest Toyota qua More

by kw1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Apr 13, 2016 -

Hoffman Toyota responded

Hi kw1210, Thank you for choosing Hoffman Toyota! We appreciate your feedback and are committed to providing the highest Toyota quality standards. We value you as our customer and look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 09, 2016

GREAT SALES PROFESSIONALS I just wanted to let everyone know that Hoffman Toyota is the best. My sales associate Julio Sosa was so very professional and did not miss anything More

by mhollis2323
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julio Sosa , Julio Sosa, Jamal Alkatib
Apr 13, 2016 -

Hoffman Toyota responded

Hello mhollis2323, Congratulations on your new 2016 Toyota Camry SE! We are so pleased to read that Julio ensured an excellent experience from start to finish. Let us know any time you have questions or service needs. Thank you for choosing Hoffman Toyota Scion! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2016

Unscheduled repair Stopped in to have a loose part that was dragging under the car reattached or replaced. Although not a scheduled visit, the repair was made promptly. More

by FREDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Apr 13, 2016 -

Hoffman Toyota responded

Hi FREDG, Thank you for stopping in to our service department to address the part dragging from your vehicle. Your satisfaction and safety is extremely important to our team and we are pleased they were able to fit you in and get you back on the road quickly. Thank you for choosing Hoffman Toyota Scion and we look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2016

Excellent process, simple! My sales person Jose was knowledgeable and committed to find the exact car we wanted. Very satisfied with the price, the dealership and the car. Buy a More

by JLMYSLIWIEC1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa
Apr 13, 2016 -

Hoffman Toyota responded

Hello JLMYSLIWIEC1989, Thank you for choosing Hoffman Toyota to find the exact car you wanted! We are pleased to read that the price was right and your experience was 5-star worthy. We look forward to servicing your new vehicle to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2016

Gettig a new car I had a very good experience getting a new car. I did not intend to get a car but check on a major repair. After it was all said and done , I was bett More

by GREGORYMKAY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ednei Lima
Apr 13, 2016 -

Hoffman Toyota responded

Hi GREGORYMKAY, Thank you for purchasing your new vehicle with us at Hoffman Toyota Scion! Our sales consultant Ednei Lima is committed to going above and beyond to help you make the right decision that fits your needs. We look forward to seeing you in our service department when your vehicle needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2016

Amazing We have been customers for 6 years. We have bought 4 vehicles from Toyota Hoffman and have worked with the same people and have received excellent ser More

by ZONOUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Roche, Jose Espinosa, Jamal Alkatib
Apr 13, 2016 -

Hoffman Toyota responded

Hi ZONOUI, Thank you for continuing to choose Hoffman Toyota Scion! We truly appreciate your customer loyalty and are pleased to hear that you consistently have a 5-star experience. Thank you for sharing your story! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2016

Hoffman Toyota came thru in a crisis The sunroof on my Camry was stuck in the open position with rain forecast (and no garage). I got a service appointment for the next day. A part w More

by FIELDROCK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Apr 13, 2016 -

Hoffman Toyota responded

Hi FIELDROCK9, Thank you for choosing Hoffman Toyota service to address your sunroof concern and keep your Camry dry. We are always here when you need us. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2016

Professional, experienced and friendly Hoffman is a local professional, courteous, experienced dealership and repair shop. They are very detailed in inspecting and letting you know what iss More

by jc26546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Apr 13, 2016 -

Hoffman Toyota responded

Hello jc26546, Thank you for choosing Hoffman Toyota service. Our team is committed to providing you with the highest level of customer service! Feel free to give any of our service advisors a call when you need maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2016

30,000 mile checkup People were friendly. They told us what needed to be done and how long it would take. They were exactly right on the time. Overall experience was exce More

by KOVALASKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Apr 13, 2016 -

Hoffman Toyota responded

Hi KOVALASKI, We are so pleased that you choose Hoffman Toyota for your 30k mile service. Your satisfaction is important to our team and we are always here to ensure your vehicle is running beautifully. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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