
Hoffman Toyota
West Simsbury, CT
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120K Service Went in for a 120K service and came out with a good price. Good value, great service and friendly people. What more could I ask? Went in for a 120K service and came out with a good price. Good value, great service and friendly people. What more could I ask? More
Routine service Staff was welcoming and easy to deal with. My service advisor was Mike Fitzgerald. He was on the ball and extremely informative. Overall great service Staff was welcoming and easy to deal with. My service advisor was Mike Fitzgerald. He was on the ball and extremely informative. Overall great service. I was completely satisfied. More
Great Service I took my truck in for it's first service. Staff was polite, professional (yet comfortably friendly), and quick. The service that was done on my tru I took my truck in for it's first service. Staff was polite, professional (yet comfortably friendly), and quick. The service that was done on my truck was done in a timely manner (only the 5000 mile svs). The only problem I have is with the "free was" on every service. The vehicle is washed but not dried. This is despite what the owners manual says to do. 2016 Tacoma Owner"s Manual page 434, 4th line down in the Cleaning and protecting the vehicle exterior. I don't want water spots on my truck. Especially on a new truck. If you aren't going to follow your owners manual then don't offer the service. If it weren't for the wash thing I would have given 5 stars... More
service Dan Savoia . was very good with getting my truck properly serviced .I will be comming back. For future sevice thank you. see you soon. I,ll be calli Dan Savoia . was very good with getting my truck properly serviced .I will be comming back. For future sevice thank you. see you soon. I,ll be calling this for more service More
Routine service My appointment was at 2pm. The promote service when you drive into the service bay is a pleasure. The service was done at 3pm and I received an explan My appointment was at 2pm. The promote service when you drive into the service bay is a pleasure. The service was done at 3pm and I received an explanation of everything done. I had some further questions and the service advisor (Daniel) was very willing to take the time to explain everything to me. They missed one item on my list but took care of it promptly. More
Toyota Sienna Purchased Sienna from Hoffman Toyota, Overall I had a great experience, staff were very friendly and great to work with. Looking forward to the servic Purchased Sienna from Hoffman Toyota, Overall I had a great experience, staff were very friendly and great to work with. Looking forward to the service More
Satisfied customer Customer service agent gave a detailed explanation of problem. Since it was a very expensive repair he did everything possible to save me money and d Customer service agent gave a detailed explanation of problem. Since it was a very expensive repair he did everything possible to save me money and deliver the car in a timely manner. He kept me informs throughout the process and let me very satisfied that the car would be in perfect condition when completed. More
2016 Limited Toyota Tundra John was great to work with from start to finish. His knowledge of the vehicle and workings of the electronics options was amazing. Jamal was also John was great to work with from start to finish. His knowledge of the vehicle and workings of the electronics options was amazing. Jamal was also great to work with as we discussed through the financial aspect of the purchase. More
Great service! Great service and a very knowledgable staff. Work was performed on time and the car was clean when complete. I would recommend Hoffman sales and sevic Great service and a very knowledgable staff. Work was performed on time and the car was clean when complete. I would recommend Hoffman sales and sevice always!!! More
2016 Limited Platinum Highlander We enjoyed working with John Rossley. We love the car and it was delivered timely with John providing updates along the way. John was very knowledgeab We enjoyed working with John Rossley. We love the car and it was delivered timely with John providing updates along the way. John was very knowledgeable about the features of the car. More