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Hoffman Toyota

West Simsbury, CT

4.0
879 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 879 reviews

April 02, 2016

120K Service Went in for a 120K service and came out with a good price. Good value, great service and friendly people. What more could I ask? More

by BELLMAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Apr 13, 2016 -

Hoffman Toyota responded

Hi BELLMAN2, Thank you for choosing Hoffman Toyota for your vehicles 120k mile service. Good price, value and service are a priority to our team. We look forward to serving you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 01, 2016

Routine service Staff was welcoming and easy to deal with. My service advisor was Mike Fitzgerald. He was on the ball and extremely informative. Overall great service More

by mccoy.e.redd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Apr 13, 2016 -

Hoffman Toyota responded

Hi mccory.e.redd, Thank you for choosing Hoffman Toyota and letting us know how seamless your routine service was. Mike Fitzgerald is top notch and committed to keeping your vehicle running most efficiently. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 01, 2016

Great Service I took my truck in for it's first service. Staff was polite, professional (yet comfortably friendly), and quick. The service that was done on my tru More

by SETBAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Apr 13, 2016 -

Hoffman Toyota responded

Hello SETBAMA, We are so pleased to read that you choose Hoffman Toyota for your 5k mile service. We truly appreciate your feedback on our complimentary car wash. We have shared your feedback with our team to ensure that this does not happen again. Your feedback is valuable and we look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 01, 2016

service Dan Savoia . was very good with getting my truck properly serviced .I will be comming back. For future sevice thank you. see you soon. I,ll be calli More

by CGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Savoia
Apr 13, 2016 -

Hoffman Toyota responded

Hi CGL, We are so pleased to read about your service experience with Daniel Savoia Our team is dedicated to providing you with exceptional service and keeping your truck running beautifully. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2016

Routine service My appointment was at 2pm. The promote service when you drive into the service bay is a pleasure. The service was done at 3pm and I received an explan More

by Coffee lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 30, 2016 -

Hoffman Toyota responded

Hi Coffee love, Thank you for choosing Hoffman Toyota Scion and sharing your feedback on your quick and efficient service. Daniel is always happy to ensure he answers any and all questions you may have with your vehicle. We appreciate you and look forward to the opportunity to serve you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 29, 2016

Toyota Sienna Purchased Sienna from Hoffman Toyota, Overall I had a great experience, staff were very friendly and great to work with. Looking forward to the servic More

by SREE285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, John Rossley
Mar 30, 2016 -

Hoffman Toyota responded

Hi SREE285, Thank you for choosing Hoffman Toyota to purchase your new Sienna. We trust you are loving it and we look forward to servicing it for you to keep it running beautifully. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2016

Satisfied customer Customer service agent gave a detailed explanation of problem. Since it was a very expensive repair he did everything possible to save me money and d More

by BADGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy
Mar 28, 2016 -

Hoffman Toyota responded

Hello BADGE, Thank you for sharing your feedback on your recent service experience. We are pleased to read that Keith was able to save you money and your car was completed promptly. We appreciate you and look forward to your next visit. Thank you for choosing Hoffman Toyota. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2016

2016 Limited Toyota Tundra John was great to work with from start to finish. His knowledge of the vehicle and workings of the electronics options was amazing. Jamal was also More

by Val Crochiere
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, John Rossley
Mar 30, 2016 -

Hoffman Toyota responded

Hi Val, Thank you for choosing Hoffman Toyota Scion for your purchase of the new 2016 Limited Tundra! We are pleased to read that John was great from beginning to end. He is always happy to ensure you are completely satisfied with your vehicle. See you at your first scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 28, 2016

Great service! Great service and a very knowledgable staff. Work was performed on time and the car was clean when complete. I would recommend Hoffman sales and sevic More

by FAST163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz, Mike Fitzgerald, Larry Valenta, Michael Fuhr
Mar 30, 2016 -

Hoffman Toyota responded

Hi FAST163, We appreciate you sharing your feedback on your recent experience and are pleased to know it was worthy of a 5-star rating from you. We look forward to seeing you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 27, 2016

2016 Limited Platinum Highlander We enjoyed working with John Rossley. We love the car and it was delivered timely with John providing updates along the way. John was very knowledgeab More

by nicolecevans
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, John Rossley
Mar 28, 2016 -

Hoffman Toyota responded

Hi nicolecevans, Thank you for choosing Hoffman Toyota to purchase your beautiful new 2016 Limited Platinum Highlander! We appreciate your feedback on John and are glad to hear you enjoyed working with him. We are here for you any time and look forward to seeing you again when your Highlander is in service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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