
Hoffman Toyota
West Simsbury, CT
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Maybe next time They worked hard to try and converge on a deal.. Will give them a try again next time as they always provided great service for our Sienna. Over They worked hard to try and converge on a deal.. Will give them a try again next time as they always provided great service for our Sienna. Overall, good experience. More
Excellence in Execution… I would like to thank the sales and finance staff at Hoffman Toyota for an exceptionally well executed sale last month. Living in CT and working in NY I would like to thank the sales and finance staff at Hoffman Toyota for an exceptionally well executed sale last month. Living in CT and working in NYC makes it very challenging to manage personal matter, particularly finding and purchasing a new car. From the initial email inquiry, my sales person John Oulundsen was able to quickly and efficiently provide me with the information I needed. We were able to communiate via email, I was never “pressured” into a sale. Likewise, all my questions regarding financing and extended warranty options were addressed by Jamal Alkatib. After performing some due diligence, I felt very comfortable with the deal that we structured. On the day of the transaction, or should I say evening! All parties accommodated my schedule by conducting the sale at 7pm. The sale itself was highly efficient. I was in and out of the dealership within one hour. I would highly recommend this sales / finance team and Hoffman Toyota in West Simsbury, CT. S. Chacko Barclays Investment Bank More
Awsome!! Working with this dealership and Jeannette Garcia and Jose Espinosa was absolutely awesome. They were able to help us get into the truck my husband w Working with this dealership and Jeannette Garcia and Jose Espinosa was absolutely awesome. They were able to help us get into the truck my husband wanted and we couldn't be happier!!! More
10 out of 10! My husband and I have purchased our last six cars for our family from Hoffman Toyota and would never consider going anywhere else! We've been particul My husband and I have purchased our last six cars for our family from Hoffman Toyota and would never consider going anywhere else! We've been particularly impressed with Mike Fitzgerald in the service department. He has consistently given us great customer service honestly assessing what needs to be done on each vehicle and telling us what to expect not only price-wise but time-wise as well. We have no doubt that we and all of our vehicles will be well taken care of at this Toyota Dealership when Mike is in charge of our service appointments! More
Electrical Mystery Solved!! Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the proble Mike DeAngelis, the Service Manager, was incredibly helpful and flexible when we had our Sequoia in for an electrical issue. The source of the problem was difficult to pinpoint, but Mike and his staff solved the mystery! I can't say enough about Mike and the service staff. Mike kept me informed and up-to-date on the status of my service issue. I'll come back!!. More
Excellent Service :D I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manage I can't even explain how amazing the service is at Hoffman Toyota. I can only say that Mike Fitzgerald is truly an excellent Assistant Service Manager. He goes above and beyond to make your appointment the best it can be. Mike always tells you up front what the price will be and calls you if they find more than what they quoted. He makes the customer feel really special!! As a customer you not go wrong if you deal with Mike Fitzgerald in the Service Department. Brenda More
Bought a Rav4 This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely This was by far the best experience we've ever had buying a new car. Dealing with our salesman Larry, and with Jamal for the financing, was completely stress free and enjoyable. More
Routine servicing, and recall fixes. Hoffman Toyota in Simsbury is very reliable, as is service Manager Linda Schultz. I go there regularly. They are very easy to make appointments with Hoffman Toyota in Simsbury is very reliable, as is service Manager Linda Schultz. I go there regularly. They are very easy to make appointments with. They are good on follow-ups. More
Unbelieveable Service I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Lar I can't even explain how amazing the service they provide is. I couldn't make it down to the dealership the day I needed to get the car. Jamal and Larry figured a way where Larry would drive to my work(15 minutes away) AND my co-signers work(45 minutes away) and Larry even offered to stay after they closed to make sure I got the car that day. I was blown away with how quickly they went above and beyond on the service they provide. Jamal is by far the BEST finance dealer I have ever worked with he goes the extra mile to get you the lowest and best deals he can manage. I would and will be suggesting this dealership to anyone and everyone! Thanks again Larry and Jamal at Hoffman Toyota! More
Superb customer service I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned I have owned 3 cars and leased 1 car so far in my life-all different makes and different dealerships and service experiences. I have currently owned my 13 year old Rav 4 Toyota and continue to rely on the vehicle because I trust the service at Hoffman Toyota/Simsbury. I bring my Rav 4 for periodic oil changes. My go to favorite Service Expert is Mike Fitzgerald who treats me with respect and speaks to me in car terms that I can understand. I feel that the decisions I make about my Rav maintenance are well informed and that I am in good trustworthy hands with Mike and the service team More