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Hoffman Toyota

West Simsbury, CT

4.0
883 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 883 reviews

July 27, 2015

Top Notch Care I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance tr More

by r.mccue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Sep 28, 2015 -

Hoffman Toyota responded

Hello r.mccue, Thank your for choosing Hoffman Toyota to maintain your vehicle and keep it running most efficiently. We are pleased to know Linda and Mike were fantastic. Your satisfaction is important to our team and we are committed to ensuring you have an excellent experience with us at every visit. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 26, 2015

Outstanding service at Hoffman Toyota, from Michael Fuhr. My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" id More

by M.J.Lynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Sep 28, 2015 -

Hoffman Toyota responded

Hi M.J.Lynch, Thank you for choosing Hoffman Toyota service. We appreciate your feedback on working with our advisor Michael and are thrilled he was able to address your vehicles caution areas and get back on the road efficiently. See you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 25, 2015

Recent service experience Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trus More

by KOLLURI49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Sep 28, 2015 -

Hoffman Toyota responded

Hi KOLLURI49, Thank you for choosing Hoffman Toyota Scion service. Your satisfaction is important to our service team and we value you as our customer. We look forward to seeing you at your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 24, 2015

Awesome Service Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above a More

by Avon Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello Avon Lady, Thank you for choosing Hoffman Toyota service. Mike is always happy to ensure you have an exceptional experience from start to finish. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 24, 2015

Faster than promised. Nice extra service. Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes c More

by WILLIAMEFULLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Sep 28, 2015 -

Hoffman Toyota responded

Hi WILLIAMEFULLER, Thank you for choosing Hoffman Toyota. We are pleased to hear that your vehicle was done promptly and beautifully cleaned. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 24, 2015

Great experience with John Rossley and Mike Viara Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We More

by TATRIFON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossley, Mike Viara
Sep 28, 2015 -

Hoffman Toyota responded

Hi TATRIFON, Thank you for your feedback on working with John and Mike. We appreciate you sharing your story and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 23, 2015

Hoffman service Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was alr More

by AKTHRESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lundy, Michael DeAngelis
Sep 28, 2015 -

Hoffman Toyota responded

Hi AKTHRESH, Thank you for choosing Hoffman Toyota Scion service. Our service team is dedicated to ensuring your vehicle is running efficiently while getting you back on the road quickly.. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 22, 2015

Had Radio Replaced Under Warranty Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty j More

by EMARSHALL5600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuhr
Sep 28, 2015 -

Hoffman Toyota responded

Hello EMARSHALL5600, Thank you for choosing Hoffman Toyota service. We appreciate your feedback on our advisor Michael. Our team is committed to ensuring your vehicle is running safely and efficiently. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 22, 2015

Easy Shopping Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without be More

by ASHER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, George Corsa
Sep 28, 2015 -

Hoffman Toyota responded

Hi ASHER0, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We love to hear that you were pleased with our selection of cars and that George was able to help you find the right one. Our team is dedicated to providing an exceptional and seamless experience. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 22, 2015

Evaluation My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful More

by SCHOOLHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 28, 2015 -

Hoffman Toyota responded

Hello SCHOOLHOUSE, Thank you for choosing Hoffman Toyota Scion service. Our service department is dedicated to ensuring you have an excellent service experience along with a nicely washed vehicle. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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