
Hoffman Toyota
West Simsbury, CT
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Top Notch Care I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance tr I feel Hoffman is on top of my vehicle's maintenance and gives me reassurances that my van will operate well especially when we go on long distance trips. I have had the pleasure of working with Linda and Mike who are both fantastic. More
Outstanding service at Hoffman Toyota, from Michael Fuhr. My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" id My most recent service appointment with Hoffman Toyota was on 7-23-15 and the purpose of this appointment was to correct all of the "caution areas" identified a month earlier, when I went in for an oil change and check of all systems possibly needing repair or adjustment. On my visit of 7-23-15, I was immediately met by the service advisor, Michael Fuhr. After showing him the paperwork showing the areas noted Caution on the earlier visit, he immediately explained to me what would be done to correct these, as well as to evaluate any other areas of my vehicle, to be sure there were no other caution factors present. I could not have been more pleased with the excellent, professional, informative, and efficient response and completion of work, I received from Michael. I will certainly return to Hoffman Toyota, and continue to recommend this dealership to my friends in the future. More
Recent service experience Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trus Service Manager Mr. Mike Fuhr presents both pro and con service options and the cost implications without any indirect pressure and that is why I trust that approach. I am really happy with the quality of service they have provided including input from their highly trained service technician, Nelson whenever needed. More
Awesome Service Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above a Mike Fitzgerald is a stand-out. Always front and center and awesome customer service skills. He makes sure that all details are covered; goes above and beyond. He keeps me coming back!! More
Faster than promised. Nice extra service. Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes c Service completion was faster than promised. Nice. An extra bonus - the inside of windshield was cleaned beautifully. My mobility limitation makes cleaning the inside of our Prius windshield difficult - but, your service representative took over and did a marvelous job! Thank you. More
Great experience with John Rossley and Mike Viara Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We Both John and Mike were very helpful and knowledgeable. They helped us work through any issues that came up and were very pleasant to work with. We would definitely recommend them to anyone going to Hoffman Toyota. More
Hoffman service Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was alr Was taken in right away on schedule, and done in less than an hour. Courteous people. Even tried to make a seat adjustment by computer, but it was already at the max. Each visit to Hoffman has been very satisfactory. More
Had Radio Replaced Under Warranty Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty j Coordination was good and job completed with no problems, issues or snags. Mike was courteous and professional, he followed up with the warranty job until completion. More
Easy Shopping Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without be Great place to purchase a Toyota. No pressure. Courteous employees. Good selection of cars. East financing. Every employee is eager to help without being pushy. Always respectful. More
Evaluation My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful My appointment was exactly on time. All of the workers were extremely polite, and the work was done exactly when promised. The car looked wonderful after it was washed and I was given an appointment for the future. More