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Hoffman Toyota

West Simsbury, CT

4.0
883 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 883 reviews

July 22, 2015

Never Disappointed I habe going to Hoffman Toyota for a number of years. The service department, especially Mike Fitzgerald treat their customers like Gold. Mike i More

by Silky124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello Silky124, Thank you for choosing Hoffman Toyota Scion. We love to hear that you are never disappointed after a visit with us. Mike strives to ensure you have an exceptional experience with us at every visit. We value your customer loyalty and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

Sep 28, 2015 -

Hoffman Toyota responded

Hello Silky124, Thank you for choosing Hoffman Toyota Scion. We love to hear that you are never disappointed after a visit with us. Mike strives to ensure you have an exceptional experience with us at every visit. We value your customer loyalty and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 22, 2015

service for stall out; head gasket; oil change and alignment Excellent service top to bottom. Found a problem that should have been covered under the extended warranty he provided loaner and went to bat for me. More

by Nick Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 28, 2015 -

Hoffman Toyota responded

Hello Nick Z., Thank you for choosing Hoffman Toyota service to address your vehicle's stall out, head gasket, oil change and alignment. We strive to ensure you have an exceptional experience and our service team is always happy to advocate on your behalf when we can. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 21, 2015

Great service and a fair deal. Ask for Jesus Roche, he a friendly professional and great to deal with. If you are looking for the cheapest possible price on a car keep shopping arou More

by KMRACHDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Roche
Sep 28, 2015 -

Hoffman Toyota responded

Hello KMRACHDORF, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We appreciate your feedback on working with our sales consultant Jesus Roche and are pleased to hear you experience great service. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 21, 2015

Excellent customer service. From the moment I contacted Hoffman Toyota I was pleased with the customer service I received. Heather replied to my email immediately. Julio had th More

by WheelsInCT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Hoffman, Mike Viara, Julio Sosa
Sep 28, 2015 -

Hoffman Toyota responded

Hello WheelsInCT, We are thrilled to read you experience excellent customer service during your recent visit with us at Hoffman Toyota! Thank you for your feedback on working with Heather and Julio. We value what our customers have to say and are pleased you continue to choose us for such a major purchase. Our Toyota team is dedicated to providing and exceptional experience at every visit. We thank you for choosing Hoffman Toyota and for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

John Olundsen Over the years my wife and I had the privilege of buying all our toyota vehicles from John. I believe about eight different models. It has always been More

by etparker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal Alkatib, John Oulundsen, Jose Espinosa, Eddie Cotto, Keith Lundy
Sep 28, 2015 -

Hoffman Toyota responded

Hi etparker1, Thank you for choosing Hoffman Toyota and John Oulundsen! We are pleased to read that John has helped you with eight different models and he even makes the buying process fun. We trust you are enjoying your latest Toyota and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

Support From Across the Miles To the Toyota Team, I want to personally thank Mike Fitzgerald and all of the service personnel involved in helping me out with my 1996 4Runner. I More

by trekman44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fitzgerald
Sep 28, 2015 -

Hoffman Toyota responded

Hello trekman44, Thank you for choosing Hoffman Toyota service! Our Assistant Service Manager, Mike is always happy to address any questions or concerns you have with your vehicle. Our team is dedicated to ensuring your vehicle is running safely and efficiently. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 20, 2015

New Toyota Just picked up my third Toyota Camry from Hoffman Toyota. Working with George Corsa and Jamal is an experience that I would describe as professiona More

by SHILINGAJOESHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gadomski, George Corsa, Jamal Alkatib, Tyrrell Dabrowski, Kathleen Skiba
Sep 28, 2015 -

Hoffman Toyota responded

Hello SHILINGAJOESHIL, Thank you so much for continuing to choose Hoffman Toyota. We are thrilled to hear that the Toyota Camry is your vehicle is choice and that George and Jamal provided an excellent experience. We trust you are loving your new Camry and thank you for sharing your story. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 19, 2015

Car purchasing experience John Rossley is the best!!! He is extremely courteous, knows a lot about the product and made me feel very comfortable during the entire purchasing More

by SYLVIAMESSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Viara, John Rossley
Sep 28, 2015 -

Hoffman Toyota responded

Hi SYLVIAMESSINGER, Thank you for choosing Hoffman Toyota. We appreciate that you trusted the knowledge and dedication of our sales consultant John Rossley to find you the perfect vehicle. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 18, 2015

I purchased a 2015 Highlander I recently purchased a 2015 Highlander XLE. Mr. Rivera did an exceptional job showing me the advantages of the LE Plus compared to the XLE. He liste More

by illewellyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Viara, Jose Rivera, Jose Espinosa
Sep 28, 2015 -

Hoffman Toyota responded

Hello illewellyn, Thank you for choosing Hoffman Toyota for your recent purchase. We are pleased to read about your experience with Jose Rivera, Mike Viara and Jose Espinosa. They are a great team that strives to ensure you have an exceptional experience with us. We trust you are loving your new 2015 Highlander XLE. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2015

oil change and service nice staff, clean and they do a good job....does take a long time for service appt. I had an apt and it still took over an hour. I bring my car up str More

by LOUISP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
Sep 25, 2015 -

Hoffman Toyota responded

Hi LOUISP0, Thank you for choosing Hoffman Toyota Scion for your vehicle's oil change and service. We apologize for the excessive amount of time you spent in our service department. We value your time and are committed to ensuring you have an excellent experience. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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