Hoffman Toyota

5 star service experience Mike Fitzgerald and Keith Lundy did a great job! Took car in for second time for intermittent audio display unit problem and door lock problem. This t Mike Fitzgerald and Keith Lundy did a great job! Took car in for second time for intermittent audio display unit problem and door lock problem. This time Mike and Keith asked the shop foreman to join us as I explained the problem. I was given a loaner vehicle and they took the day troubleshooting both problems. They were able to diagnose both problems, complete repairs on the lock mechanism, but had to order replacement parts for the audio unit. Overall I couldn't be happier with their responsiveness and the quality of their shop's work. I would recommend them to anyone. More

30,000 mi service This section should be optional. Most customers do not have the time for long surveys. The service was excellent and as expected. I will continue to This section should be optional. Most customers do not have the time for long surveys. The service was excellent and as expected. I will continue to do service with Hoffman Toyota. More

Great salesperson The great modern facility inspires confidence in the dealership, but it really is the people that make you want to do business there. I worked with M The great modern facility inspires confidence in the dealership, but it really is the people that make you want to do business there. I worked with Matt West as my sales person and he was very knowledgeable and personable and made me feel very confident in my decision. More

Efficient service Delivered as promised and did a great job keeping me informed. Would recommend to others to use the experts here at Hoffman Toyota in Farmington Delivered as promised and did a great job keeping me informed. Would recommend to others to use the experts here at Hoffman Toyota in Farmington More

John was great! John at Hoffman was very professional and pleasant to work with. No run around like other car dealers. Thank you John! Jamel was great too!! John at Hoffman was very professional and pleasant to work with. No run around like other car dealers. Thank you John! Jamel was great too!! More

Changed my perspective on car dealerships While beginning the process of buying my first new car, I was hesitant about what the car buying experience would be like. From the moment I began tal While beginning the process of buying my first new car, I was hesitant about what the car buying experience would be like. From the moment I began talking with Ed, my perception of car the car buying experience changed. He took the time to really show me around the RAV4 and offered me an overnight test drive. Throughout the whole experience he made sure to make me feel comfortable and that I understood the features of the vehicle. Thank you Ed for all of your help! If you are looking for a car, definitely stop by and ask for Ed if he's available. I was very happy to give him my business and look forward to my adventure in my new car!! More

60,000 mile check, etc, etc, etc Having lived in Vermont since we owned this Toyota Highlander Hybrid (2007), it was a pleasure yo have it worked on at this service center in CT. Lots Having lived in Vermont since we owned this Toyota Highlander Hybrid (2007), it was a pleasure yo have it worked on at this service center in CT. Lots to be brought up to standards. Thanks, More

Service When Needed I have been on the road and needed an assist getting the 20,000 service. I called Saturday for help and they found a way to get my check up done Satu I have been on the road and needed an assist getting the 20,000 service. I called Saturday for help and they found a way to get my check up done Saturday afternoon. Thanks Keith for your customer care. More

Professional, friendly service. Tyrrell geeted me and turned over to Julio. I explained I wasn't happy with the way Wallingford Toyota had treated me, and wanted to see what they cou Tyrrell geeted me and turned over to Julio. I explained I wasn't happy with the way Wallingford Toyota had treated me, and wanted to see what they could offer. I was undecided on whether to lease again or buy. We looked at a Rav4 which I had driven the week before, and decided it was what I wanted. Tyrrell worked up the numbers and we aged on a price. I told him I could get better financing through my credit union and he said he would have Mike work on it. Mike came back with lower rate than my credit union. Mike and I then went over all the coverages available, and I choice what I wanted. Julio got the car ready for me, took me through all the options and features and set up my Bluetooth. All three were heat to work with and made my experience very enjoyable. The only problem was, when I got home there was a commercial for Rav4 with 60 months and 0.9 financing. My credit rating is over 800 and I got 2.19 financing for 72 months. It seems we could have done a little better there. More

A Class Act This is my fifth purchase from Hoffman Toyota, and the second new car I bought from Mr. Julio Sosa. I have been so impressed with Julio's dedication This is my fifth purchase from Hoffman Toyota, and the second new car I bought from Mr. Julio Sosa. I have been so impressed with Julio's dedication to the customer that I specifically sought him out to buy my new Camry. Julio brings that "class act" I look for in a dealership. Coupled with your service department (Mike Fitzgerald is another outstanding Hoffman professional), I find the overall experience of working with Hoffman quite exceptional. More