Hoffman Toyota
West Simsbury, CT
Filter Reviews by Keyword
By Type
Showing 872 reviews
Curtis Bostic is an exemplary professional: Honest, knowledgeable, and committed to doing as well as is possible to meet the customers needs. He is perhaps the most pleasant and professional auto sales knowledgeable, and committed to doing as well as is possible to meet the customers needs. He is perhaps the most pleasant and professional auto salesman with whom I have ever dealt - - and I will go out of my way to work with him again. More
We were looking for a reliable used car for our son. Mr. Dabroski was extremely helpful and helped us find exactly what we had in mind. The dealership detailed the car and removed several small blemishes an Dabroski was extremely helpful and helped us find exactly what we had in mind. The dealership detailed the car and removed several small blemishes and made the car look like new. Mr. Siedman helped us as well with the details of the purchase. These gentleman were professional, courteous, prompt, and made the whole process stress-free. We will definitely return to Hoffman Toyota when the time comes for another vehicle. More
The sales Rep. Julio Sosa was on time for our scheduled appointment.The requested car was ready and Prepared as he said it would be for a test drive.He was very knowledgeable in explaining all of the cars appointment.The requested car was ready and Prepared as he said it would be for a test drive.He was very knowledgeable in explaining all of the cars equipment. As we requested, he gave us their (Dealerships) lowest price without any haggling. The F& I Manager, Anthony Bailey, was very thorough and knowledgeable of the financing and additionanl services. I would definately recommened Hoffman Toyota in West Simsbury, to all my friends and family, and anyone else lookin to buy a new automobile More
I got the best service and price! Never expected to buy a car in just a week after a long research and price comparison. The team at Hoffman Toyota was very knowledgeable, the paperwork process was easy. The car in just a week after a long research and price comparison. The team at Hoffman Toyota was very knowledgeable, the paperwork process was easy. They have included everything we discussed prior to the sale. They provided me with an incredible finance option at a low percentage, introduced me to all incentive programs and helped me apply them towards my purchase. Besides 5 of my family members have made a purchase at the Hoffman Auto Group over the 10 year period and we all do service there. Great team and staff. Will definitely come back next time i have to buy! More
I went to this dealership to try and get a straight answer about a Service Bulletin that I felt applied to my Avalon. Right from the beginning they were friendly and helpful. By the time I left, answer about a Service Bulletin that I felt applied to my Avalon. Right from the beginning they were friendly and helpful. By the time I left, I had talked to 3 people, head service tech, service person, and the service manager. I couldn't be more pleased. They were honest and helpful displaying a full understanding of customer service. The issue is not resolved yet as I was only there yesterday, but the purpose of going was to get an honest answer to my questions and not to "get my way". They have done a great job in providing that. I feel that if you are selecting a dealership for a car purchase, you should select based on the service personnel. You have to deal with them much more in the future and when you are treated with respect and honesty, you better hang on to that service department. This isn't the first Toyota dealership I went to (forget the other one), but it will be the last, because I feel I can absolutely trust them. I would not hesitate in recommending this service department for any vehicle they work on and will surely consider them if I am even in the market for a new car. More
Julio went over everything in the car with my husband & myself before we took the keys and left with our brand new Highlander. Cars have changed a lot in the last few years. It was very helpful. Everyone & myself before we took the keys and left with our brand new Highlander. Cars have changed a lot in the last few years. It was very helpful. Everyone at the dealership was very friendly. More
Professional and Curteous staff. Competitive vechicle pricing. Good customer service follow-up. Attentive to client concerns and additional accessory requests.Pro-active vechicle maintenance scheduling. pricing. Good customer service follow-up. Attentive to client concerns and additional accessory requests.Pro-active vechicle maintenance scheduling. Attention to detail. More
Best Toyota dealership in CT! Bought our 2011 Sienna from Hoffman. Entire buying experience was very pleasant, unlike the horrible experience we had with Toyota of Wallingford. Rick Siedman, our salesman, wa Hoffman. Entire buying experience was very pleasant, unlike the horrible experience we had with Toyota of Wallingford. Rick Siedman, our salesman, was very thorough in explaining everything to us. Rick was very caring and understanding of our needs. Fran in Finance was very helpful and detailed us on all our options. Will definitely recommend Hoffman to all our fiends and family. More
The dealership is exceptional to do business with. The General Manager, the salespeople, I can't praise them enough. In all my years of buying cars (57) they are the best. General Manager, the salespeople, I can't praise them enough. In all my years of buying cars (57) they are the best. More
This dealership was professional from the start. They do an excellent job at making your car buying experience as pleasurable as possible. Their no-pressure approach allowed for ample time to contemplate th an excellent job at making your car buying experience as pleasurable as possible. Their no-pressure approach allowed for ample time to contemplate the excellent deals given. I never felt pressured into making a hasty decision and I was very comfortable asking as many questions as I needed to. They also have the ability to get you the vehicle you want. Lucky for me they had what I wanted and I am extremely satisfied. I would highly recommend this dealership! More