Hoffman Toyota

I am very impressed with the staff (service management and technicians). Professional, efficient and friendly. They put the word "service" back in the meaning of automobile service. My wife and I both and technicians). Professional, efficient and friendly. They put the word "service" back in the meaning of automobile service. My wife and I both own Toyota-made autos and working with such people makes us want to continue to be Tpyota owners for a long time. Thanks for an awesome experience and a job well done! More

I had a very positive experience with Hoffman Toyota. Hoffman's inventory of used cars (in my case Priuses) was better than what I found in other dealerships in Massachusetts where I live. So it was wort Hoffman's inventory of used cars (in my case Priuses) was better than what I found in other dealerships in Massachusetts where I live. So it was worth it for me to travel all the way to Avon from western Mass. Second, as soon as I set up an appointment online, I was given the name of a specific sales rep with whom I would interact. I liked having a specific "go to" person who I looked for when I arrived at the dealership. Third and importantly, both the cars I was interested in test driving were waiting for me in front which speeded up my selection process. Finally, Hoffman handled all paperwork and legwork involving the transfer of licence plates from my old car to new car, registration, etc. Having someone else handle that made my life a lot easier! More

I have purchased 3 vehiles from Hoffman Toyota in Avon Connecticut over the last several years.I wouldn't Buy a vehile from any where else.When I purchased my vehile's from Them I found that the Saleman A Connecticut over the last several years.I wouldn't Buy a vehile from any where else.When I purchased my vehile's from Them I found that the Saleman And the Manager were very knowlegable about there pruduct.I've purchased alot of car's in my lifetime but have never known any other dealer who knew their pruduct the way Hoffman employee's did. I've also had Hoffman servise my vehiles and they are the best service poeple i've ever dealt with.On top of that toyota is the olny vehiles I will buy because of their quility and service.I have found that they always listen to their customers needs and concerns and are very patience and courtieous.I always refer my friends and family to buy their Car's from Hoffman Toyota. Sincerly Timothy I. Rice More

I had a wonderful experience at this dealership. Ed really made purchasing a new car a stress free and almost fun. He was very easy to work with and I felt no pressure to make any decision. He was very really made purchasing a new car a stress free and almost fun. He was very easy to work with and I felt no pressure to make any decision. He was very energetic and lively and put me to ease about something that I would normally be rather nervous about. I would most definitely recommend this dealership to anyone who is interested in purchasing a car. More

I would recommed Hoffman Toyota of Simsbury because when I bought my Toyota Sequoia the sales person that helped me was of great service. I thought they were ALL honest and up front with me. I didn't feel p I bought my Toyota Sequoia the sales person that helped me was of great service. I thought they were ALL honest and up front with me. I didn't feel pressured or rushed when purchasing my Sequoia. Thanks Hoffman Toyota!!!! More

I have been purchasing vehicles from Hoffman Toyota since 1991. My latest purchase, a 2010 Sequoia, back in May has been the best yet. Ed is always eager to help and he made the delivery of my vehicle an enj 1991. My latest purchase, a 2010 Sequoia, back in May has been the best yet. Ed is always eager to help and he made the delivery of my vehicle an enjoyable experience. My times in service have been equally as impressive. The entire staff at Hoffman Toyota has always been extremely helpful and sincere. In my opinion, my car buying experience really is "driven by trust". I love my truck. More

Ed was very good to work with. He listened to my needs and found the perfect car at a very good price for me. He was very professional and worked out a payment plan that fit my budget. Also, when I came and found the perfect car at a very good price for me. He was very professional and worked out a payment plan that fit my budget. Also, when I came to pick up my car he went through all the workings of the car's drivers panel and where the jack equipment was located. Almost 2 years since I have had the car and if I have questions or problems I can still call Ed and he has been extremely helpful. More

I have purchased my last 4 vehicles from Hoffman. The experience is always been positive. I find everyone friendly, professional, and extremely helpful. I always feel their goal is that I am completely experience is always been positive. I find everyone friendly, professional, and extremely helpful. I always feel their goal is that I am completely satisfied with the experience. I have and will continue to recommend the dealership to family and friends. I feel their slogan, "Driven by Trust" is what they base their dealership on. It is a shame other dealerships don’t follow their lead. They provide "good, old fashion customer service" and unfortunately you don't find that often in these times. I am an extremely satisfied customer. Sheri DeFilio More

My experience at Hoffman Toyota was great. The saleperson Jose Rivera helped me get out of a lease and purchase a used 2006 Toyota highlander. I originally was interesting in purchasing a 4runner and thanks Jose Rivera helped me get out of a lease and purchase a used 2006 Toyota highlander. I originally was interesting in purchasing a 4runner and thanks to Jose's expertise the higlander was a better choice due to warranty, price and worth of vehicle. Never did I feel pressured during the purchase, all the staff was friendly. I walked out that day with a new, bigger and affordable vehicle. As a mom of 4 I have no time to waste and my time was definitely not wasted. I will be going back to Hoffman Toyota for another vehicle for my growing family. More

Purchased a Certified Used 2003 Toyota Highlander from Anthony Martinez with 63K for $13,600 plus tax. Was given the opportunity to purchase the 7yr/100,000 mile warranty for an extra $20 per month.....so Anthony Martinez with 63K for $13,600 plus tax. Was given the opportunity to purchase the 7yr/100,000 mile warranty for an extra $20 per month.....sounded like a great deal. A week later I receive paperwork from Toyota Financial Services stating I have purchased (3) warranties totaling $4695.00 which all expire on June 27,2010. This Highlander was purchased on Dec. 27,2008. If only Mr. Martinez had the honesty and morality to tell my wife and I that we were spending exactly $4695 for warranties which expire in 37,000 miles or June 27,2010 whichever comes 1st my answer would have been "NOT INTERESTED" We are talking of a $13,600 vehicle and the STEALSMAN Mr. Martinez decides to add $4695 to the total cost without sharing the bottom line. QUITE A MAN taking advantage of a family of four including 2 small children. AM I LIVID YET?? NOT REALLY Let me backtrack to the Saturday I 1st pick up this CERTIFIED USED HIGHLANDER. They call it CERTIFIED because it undergoes a complex 200 some-odd point inspection program which makes the vehicle "CERTIFIED" Car is said to be ready for pickup.......NO ANTENNA....BROKEN BACK SEAT...BRAKE PADS GRINDING ON LEFT FRONT TIRE. An appointment was made for repairs with Mr. Martinez by my side. Receive my Temporary Registration which states MY NAME.....MY WIFES DATE OF BIRTH ...and "F" for female. Too bad I am a 53 year old male. I call Hoffmans and speak to Mr. Martinez who tells me its Motor Vehicles Fault.......I call Motor Vehicle being put on hold for 1/2hr so I can speak to a live person. Motor Vehicle tells me that Hoffman Toyota OF Simsbury actually keyed in the wrong numbers...Who do you believe Mr. Martinez Of Hoffman Toyota Of Simsbury or Motor Vehicle Of Connecticut Which Holds EVERY Record Possible Pertaining To My Vehicles And Plates? I again relay the information to Mr. Martinez and he states there is nothing I can do "my girl" says its Motor Vehicles problem. Off we go to file a real complaint!!! If you have money to burn and enjoy being swindled,lied to and even talk to a General Manager named Tyrell Dombrowski who agrees whole heartedly with Mr. Martinez's antics then this is the place for you. If you are the Dad of young children who would rather put food in the mouths of your kids instead of the dealers then STAY AWAY FROM HOFFMAN TOYOTA OF SIMSBURY!!!! Contacted Troy Dietrich At Greenfield Mass Toyota And Was Given A Quote Of $805 For The Same EXACT 7yr/100,000k warranty expiring on June 27 2010. SO MUCH FOR THE STRAIGHT FORWARDNESS OF HOFFMAN TOYOTA!!! I will give credit where it is due and thank salesperson Jesus Roche for being helpful and gracious and above all a true gentleman. I also thank Hoffman Toyota Of Simsbury for the (2) Hoffman License Plate Covers Which Now Say "DON"T BUY AT HOFFMANS". I'm more then happy to help you advertise. A little decency, a little honesty and treating people as you would like to be treated would have alleviated all of this. But it simply does not exist at the dealership of HOFFMAN TOYOTA OF SIMSBURY. AND TO THINK I NEVER RECEIVED AN APOLOGY FOR ANY OF THIS. More