Holler Honda

Excellent dealership Today I purchased my 3rd vehicle from Holler Honda. It was another pleasant experience! This time Mohammed (sales consultant) made everything easy for Today I purchased my 3rd vehicle from Holler Honda. It was another pleasant experience! This time Mohammed (sales consultant) made everything easy for me. He was very friendly and gave me good advice. I highly recommend him. I also recommend their maintenance service. They have demonstrated thru the years that they have a great staff and service. More

Always a Pleasure I have purchased a couple cars from Holler Honda, and I would not go anywhere else! Mohammed is very knowledgeable and friendly. He works very fast I have purchased a couple cars from Holler Honda, and I would not go anywhere else! Mohammed is very knowledgeable and friendly. He works very fast to get you in the car that you want. I would definitely recommend Holler Honda to my friends and family and anyone who is looking to purchase a vehicle! More

They don't own up to their mistakes My sales experience with Holler Honda went very well and I initially left the lot happy. I told all my friends about my great experience and that it w My sales experience with Holler Honda went very well and I initially left the lot happy. I told all my friends about my great experience and that it was well worth the drive to Orlando. However, my post-sales experience was very poor. It started when they forgot to send my my title. After a couple of weeks, I called to follow up and they said they'd send it right away. After a couple more weeks, I was forced to get a temporary tag at my own expense. Finally I did receive the title. This was a minor inconvenience and expense, but really, how long does it take to stick a few sheets of paper in the mail? Later, I learned that the window tint which had been on the car when I bought it was illegal. I had to get it replaced or pay a traffic fine. Surely a reputable dealership wouldn't intentionally sell a car with an illegal modification, so I called the general manager, Gavin Hutchenson, and asked him to have the tint replaced. It was very difficult to get a hold of Mr. Hutchenson, which was very frustrating. When I finally did, he admitted that they had made a mistake. He told me that they normally remove the tint before selling a car and that mine had slipped through the cracks. He offered to have the tint removed. The tint was a very attractive feature of this car and one of the main reasons I bought it over other, similar vehicles. Of course, I wouldn't have bought it if I had known it was illegal and I would have expected that part of a car dealership's duty is to ensure that the vehicles they sell are street legal. I didn't think that just removing the tint was a fair offer. In my opinion, I'd payed for the tint when I bought the car and the only fair solution would be to have a legal tint put on. What reputable dealer would take back a feature a customer had paid for without any other consideration? The dealership refused. In response to my complaint to the BBB, their attorney said that it was too difficult for them to keep up with "continuing multiple changes in the law". Florida's tint law has been unchanged since 1991. A consumer should be able to trust that a successful and reputable car dealership knows enough about cars and the law to ensure that every car that leaves their lot is legal. A consumer should also be able to trust that a successful and reputable business will step up and fix their mistakes, but Holler Honda refuses. More

great people! Everyone was so nice. We worked with Peter Tran and he was great! I would recommend this dealership to anyone who values friendly and hard working peo Everyone was so nice. We worked with Peter Tran and he was great! I would recommend this dealership to anyone who values friendly and hard working people! More

Mo is wonderful! This was my first time buying a car without my parents help and Mo was really made me feel comfortable and made the whole process simple and convenien This was my first time buying a car without my parents help and Mo was really made me feel comfortable and made the whole process simple and convenient. They truly value there customers at Holler Honda and want to build a lifetime relationship. Thank you for all of your help me, words cannot describe how much I appreciate it! More

Called ahead about a used mazda they had, told them i had a trade in and made an appointment to test drive the car. I got there about 30 mins early and they pulled the car around and test drove it. I liked i a trade in and made an appointment to test drive the car. I got there about 30 mins early and they pulled the car around and test drove it. I liked it and we started on the paperwork. I told them twice what i wanted my payment to be before we got started. So they evaluated my car and got the purchase order i accepted it and he sent it over to the finance manager. I work at a financial so i was financing with them of course. There was some work to be done before i could be approved but i got that taken care of and i was approved after getting a co signer. They got the car ready while i was waiting for all this to completed. I had to wait for my co signer to get to the dealership as they were working. They would not tell me anything or do anything until they arrived so i just had to sit and wait. Once my co signer arrived we still had to wait on the finance manager. So after he was finally ready we went into his office and he told me my payment amount. It was 60 more than where i wanted to be and i had already spoken to him before about where i wanted to be. I had been there for almost 6 hours by then and was exhausted. I flat out told him it was too much and he would see what he could do. He got one of the sales managers and he told me that i could leave if i wanted to, they could not do much for me. They ended up giving me 400 more for my trade in which ended up dropping the payment about 20 bucks. I had to put more money down to get to where i was comfortable and add a warranty to extend the term. The staff was not very friendly or helpful my sales man was new and was telling me how bad his job was. The finance manager was the same he seemed either miserable or indifferent. Furthermore the car did not have floor mats and i brought this to their attention multiple times and was told someone took them and i would have to get my own what! On another note they are now selling my trade in for 10000 and they only gave me 5900! what a bunch of crooks! I will never come back to this dealership again nor will i recommend it! More

The overall experience was very good. Troy treated us with respect and at no time did he apply any pressure tactics. He was easy to work with and had good knowledge of the new Accord features. My wife an with respect and at no time did he apply any pressure tactics. He was easy to work with and had good knowledge of the new Accord features. My wife and i were very pleased with all the employee attitudes and eagerness to serve us. It's our 3rd car purchased at Holler and we would definitely come back. David Anderton More

After a horrible experience at Orlando Kia, this is the best car dealership in the world, everyone was friendly, and they went an extra step at getting me approved at the rate I could afford. From sales to best car dealership in the world, everyone was friendly, and they went an extra step at getting me approved at the rate I could afford. From sales to finance, just awesome. Mohammed and Reed are the best!!!! More

Mr. Ghaffar took good care of us during our search for a car for our daughter. He was available and not overbearing and answered our questions. car for our daughter. He was available and not overbearing and answered our questions. More

Mr. Sherrod gave great customer service. I think he nailed it, he helped us with, not one but, two Accords purchases. I was looking for a specific color and Mr. Shorrod had went above and beyond to get nailed it, he helped us with, not one but, two Accords purchases. I was looking for a specific color and Mr. Shorrod had went above and beyond to get me the type of color i wanted for the Accords. More