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Holler Honda
Orlando, FL
1,033 Reviews
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Helpful June 20, 2022
Ruined my 2013 Honda Crosstour. I made an appointment for January 18th, 2022 well in advance. Arrived and explained that I needed brakes checked, etc. That afternoon, received a l I made an appointment for January 18th, 2022 well in advance. Arrived and explained that I needed brakes checked, etc. That afternoon, received a lengthy text from the service manager recommending $4000 worth of repairs. From Timing belts to tensioners to gaskets to housings, etc. Rear brakes were $280 After electing to do a few of the items to the tune of $2500, my car was not available to pick up for three days after that. According to Service Manager, needed a MASTER MECHANIC. Which still needed into Thursday before I could pick it up. Once I started driving, I HAD NO BRAKES! couldn't stop the vehicle. had to swerve off-road to avoid hitting another vehicle. In addition, there was a very noticeable vibration in my steering wheel that was not there before I brought into Holler Honda in Winter Park. When I brought the vehicle back it was advised that there was air in line.. something a MASTER MECHANIC should check. I mentioned to vibration and now noticeable new issue of burning smell after driving. Which still to this day remains. The strong burning smell comes through vents and is prominent at front of the vehicle at the grill. Of course, I was treated as if I was insane. I have been afraid to bring my car back to the same location and can not afford to pay another shop to fix issues that are now happening after this service at Holler Honda in Winter Park. My low mileage, well-maintained Honda is ruined. Loss of Value because they messed something up and will never admit it. More
by gotcha1968
Employees Worked With
Ron
May 10, 2022
I recently needed some work done on my HR-V. Dylan was my contact in the service department. He was very helpful and was able to get the service completed earlier than what I expected.. Dylan was my contact in the service department. He was very helpful and was able to get the service completed earlier than what I expected.. More
by musique909
Employees Worked With
Dylan
May 02, 2022
Frances Melendez Gonzales my service adviser was courteous and explain everything about what are they going to do for service this time and was done promptly. courteous and explain everything about what are they going to do for service this time and was done promptly. More
by sun2mum
Employees Worked With
Frances Melendez Gonzales
April 26, 2022
Miguel Pag met me in the drive up lane and took care of my car within the time frame mentioned to me. He answered any questions I asked. Thank you Miguel! my car within the time frame mentioned to me. He answered any questions I asked. Thank you Miguel! More
by mdoster1
Employees Worked With
Miguel Pag
March 31, 2022
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Holler Honda. This was the easiest dealership I have worked with. I was in and out in 2 hours. Keith McCullough was knowledgeable, friendly, efficient, extremely helpful and also made sure that everything was covered at the best price in town. I recommended anyone to go see him as he'll take care of them no matter what. More
by Ahmed Mettawaa
Employees Worked With
Keith McCullough
March 24, 2022
Noel Lasalle was very helpful serviced assistant and estimated my wait time well, Helped me with my phone communications. Responded to my my arrival quickly and professionally. He is a credit to your estimated my wait time well, Helped me with my phone communications. Responded to my my arrival quickly and professionally. He is a credit to your staff. More
by caroldenton
Employees Worked With
Noel Lasalle
February 16, 2022
Took my 2019 Honda Ridgeline in for a recall on a fluttering hood. When I drove it home it was worse. This is my 3rd Awful experience at a Honda dealership. They just keep getting worse fluttering hood. When I drove it home it was worse. This is my 3rd Awful experience at a Honda dealership. They just keep getting worse More
by John
Employees Worked With
None
February 11, 2022
Frances Melendez was very good and helpful. I was acknowledged by her upon my arrival and my vehicle was serviced promptly, visit went very smooth. acknowledged by her upon my arrival and my vehicle was serviced promptly, visit went very smooth. More
by milliewamu1222
Employees Worked With
Frances Melendez
February 03, 2022
This was a trace-in. Keith McCullough was the salesperson and he was excellent. He took the time to make sure we were at ease with everything, answered a lot of questions, and even a few days after we had bo and he was excellent. He took the time to make sure we were at ease with everything, answered a lot of questions, and even a few days after we had bought the car, he helped us with several additional questions. Unlike so may car-buying experiences, this one was positive --- because of Keith. More
by Omi Samoyed
Employees Worked With
Keith McCullough
