
Holler Honda
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I took my 2015 Accord in for an oil change. My service advisor was Noel Lasalle. The service department was very busy (not sure if this was normal) but Noel checked me in and was polite and pro My service advisor was Noel Lasalle. The service department was very busy (not sure if this was normal) but Noel checked me in and was polite and professional. I didn't feel rushed. While he was generating the work order for my oil change, a customer behind me was upset about her car and in my opinion, making a scene when it wasn't necessary. Noel approached the customer and was able to resolve her issue all while maintaining his professionalism. As a result, the customer calmed down. He returned to me and finished my paperwork and told me that my car would be ready shortly. I received my car without issue. I've been to this dealership several times over the years and have always had a positive experience. Today Noel made that happen for me. More
Ruined my 2013 Honda Crosstour. I made an appointment for January 18th, 2022 well in advance. Arrived and explained that I needed brakes checked, etc. That afternoon, received a l I made an appointment for January 18th, 2022 well in advance. Arrived and explained that I needed brakes checked, etc. That afternoon, received a lengthy text from the service manager recommending $4000 worth of repairs. From Timing belts to tensioners to gaskets to housings, etc. Rear brakes were $280 After electing to do a few of the items to the tune of $2500, my car was not available to pick up for three days after that. According to Service Manager, needed a MASTER MECHANIC. Which still needed into Thursday before I could pick it up. Once I started driving, I HAD NO BRAKES! couldn't stop the vehicle. had to swerve off-road to avoid hitting another vehicle. In addition, there was a very noticeable vibration in my steering wheel that was not there before I brought into Holler Honda in Winter Park. When I brought the vehicle back it was advised that there was air in line.. something a MASTER MECHANIC should check. I mentioned to vibration and now noticeable new issue of burning smell after driving. Which still to this day remains. The strong burning smell comes through vents and is prominent at front of the vehicle at the grill. Of course, I was treated as if I was insane. I have been afraid to bring my car back to the same location and can not afford to pay another shop to fix issues that are now happening after this service at Holler Honda in Winter Park. My low mileage, well-maintained Honda is ruined. Loss of Value because they messed something up and will never admit it. More
I recently needed some work done on my HR-V. Dylan was my contact in the service department. He was very helpful and was able to get the service completed earlier than what I expected.. Dylan was my contact in the service department. He was very helpful and was able to get the service completed earlier than what I expected.. More
Frances Melendez Gonzales my service adviser was courteous and explain everything about what are they going to do for service this time and was done promptly. courteous and explain everything about what are they going to do for service this time and was done promptly. More
Miguel Pag met me in the drive up lane and took care of my car within the time frame mentioned to me. He answered any questions I asked. Thank you Miguel! my car within the time frame mentioned to me. He answered any questions I asked. Thank you Miguel! More
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Holler Honda. This was the easiest dealership I have worked with. I was in and out in 2 hours. Keith McCullough was knowledgeable, friendly, efficient, extremely helpful and also made sure that everything was covered at the best price in town. I recommended anyone to go see him as he'll take care of them no matter what. More
Noel Lasalle was very helpful serviced assistant and estimated my wait time well, Helped me with my phone communications. Responded to my my arrival quickly and professionally. He is a credit to your estimated my wait time well, Helped me with my phone communications. Responded to my my arrival quickly and professionally. He is a credit to your staff. More
Took my 2019 Honda Ridgeline in for a recall on a fluttering hood. When I drove it home it was worse. This is my 3rd Awful experience at a Honda dealership. They just keep getting worse fluttering hood. When I drove it home it was worse. This is my 3rd Awful experience at a Honda dealership. They just keep getting worse More
Frances Melendez was very good and helpful. I was acknowledged by her upon my arrival and my vehicle was serviced promptly, visit went very smooth. acknowledged by her upon my arrival and my vehicle was serviced promptly, visit went very smooth. More